Acorio
Acorio
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  • ServiceNow Developer Meet-Ups are an opportunity to get support from an expert community of developers, ServiceNow employees, and partners. These meet-ups of like-minded individuals happen all around the country; from a hotel conference room in Tampa to a brewpub in Phoenix, and they play host to a variety of professionals in the ServiceNow ecosystem and […] The post ServiceNow Developer Meet-Ups:...

Acorio
Acorio
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  • Maximize Benefits, Optimize Spending, and Increase Velocity Your enterprise runs because of your IT department. It’s the digital age, and there is no denying it. And yet, rather than using today’s modern technology to catapult business forward to new heights, many organizations are instead held back by their IT capabilities.  If you are able to […] The post Measure What Matters [ServiceNow eBook] ...

Acorio
Acorio
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  • We’ve been pretty busy the last few months at Acorio: we were recognized as a ServiceNow Top 5 Global Partner for Certifications, we became a Gold Sales Partner, and we hired & trained more ServiceNow experts (our new peeps) in Q1 of this year than we did in all of 2017. While our whole team is gratified to be rewarded for our hard work […] The post Our ServiceNow Success Stories: June Go-Live Rou...

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Acorio
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  • For years, ServiceNow has been working to transform IT by not only managing but also automating IT Service relationships across the entire enterprise. Customers use their services to create single systems of work, automate mundane tasks, standardize processes, and consolidate existing legacy systems. Because of their extensible platform and ability to create custom applications, ServiceNow […] The...

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Acorio
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  • Despite Silicon Valley’s success in the past decade, what if I told you that IT had its roots in Higher Education and Government long before the technology boom out in California? Some of the earliest communication protocols were projects funded by research Universities and created by brilliant professors in the late 80s and early 90s. […] The post OneIT: Transforming your University Support Servi...

Acorio
Acorio
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  • If you’ve been charged with your business’s Hardware Asset Management there are probably a handful of reoccurring questions that keep you up at night. What Assets do we have? Where are they? What Assets are In Stock vs Deployed? What did they cost? Who is responsible for them? How are we using them? Who is […] The post Managing the Database: Hardware Asset Management In ServiceNow appeared first o...

Acorio
Acorio
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  • A few months ago we started our #NowTipsWithAcorio, bringing you ServiceNow tips directly from our experts. These tips focus on improving your ServiceNow instance and each one, produced by an A-Team member, offers a unique way of approaching your instance, some with code snippets, some with logic, others with mere suggestions of new applications and […] The post ServiceNow Tips and Tricks – Direct...

Acorio
Acorio
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  • So, you finally hired a new ServiceNow admin or promoted someone from within. Your new System Administrator went through a day of ServiceNow Sys Admin (or some other ad-hoc) training, but now they are back in the office… and facing a huge pile of work all on their own. What happens if your System Administrator […] The post A Little Extra Support for Your New ServiceNow Admin or Go-Live appeared fi...

Acorio
Acorio
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  • The power of ServiceNow is undeniable. The platform’s rating from Forbes as the #1 most innovative company in the world and its exponential growth in the last several years has led ServiceNow to lay its claim as the fastest-growing, enterprise software company with more than $1 billion in revenue. It’s no question to me that ServiceNow is the greatest platform on which to run […] The post Train yo...

Acorio
Acorio
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  • With June halfway over, the summer sun is out and shining brightly. Whether you’re spending this time at the beach enjoying the great outdoors, or inside with friends catching up on your favorite TV series, these fun moments are meant to be treasured. One of the reasons we’re such big fans of ServiceNow here at Acorio is the time it saves our customers; […] The post Acorio’s 2018 ServiceNow Summer...

Acorio
Acorio
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  • “ServiceNow has always been a visionary and leader in their innovative SaaS and PaaS Service Management offerings. With Customer Service Management, customer service centers are transformed to provide a proactive, connected and effortless experience, enabling agents to turn your customers into your brand advocates. ServiceNow provides you with new ways to improve efficiency and customer satisfacti...

Acorio
Acorio
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  • If you’ve been keeping up with Acorio’s social campaign #WhereInTheWorld, it’s pretty obvious by now Acorio is expanding into a new city for our second office. We’re so proud to announce we’ve opened our doors to an extension office in Chicago! Since joining Acorio in October of 2016, I’ve been fortunate enough to see first-hand […] The post #WhereInTheWorld… Did you guess our next office location...

Acorio
Acorio
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  • Time and time again we see some incredible articles on the ServiceNow Community or peppered throughout different ServiceNow help boards, product documentation, and knowledge base. Do you know everything that is available to you, both as an instance administrator and a ServiceNow user? So, we decided to take a look for ourselves and pulled out […] The post #NOWTipswithAcorio: Exploring the ServiceN...

Acorio
Acorio
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  • There’s a saying, “Not all that glitters is gold.” This week, Acorio was proud to celebrate our newest milestone, ServiceNow’s Gold Sales Partnership rankings. In reaching this milestone, however, I find myself reflecting more on the profound client transformations and the unique role we play in driving enterprise change (the glitter, if you will), than […] The post The Gold Standard: Demand for E...

Acorio
Acorio
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  • Just over two years ago, I joined this boutique consulting firm 100% exclusively focused on ServiceNow, a technology platform I hadn’t really heard of. At the time, I joked with family and friends that ServiceNow was the fastest-growing billion dollar company that you’ve probably never heard of. What a difference two years makes!  On Tuesday, Forbes Magazine rolled out […] The post Why ServiceNow ...

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Acorio
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  • Businesses need their IT organizations to be a strategic partner, but IT organizations with legacy on-premises IT Service Management (ITSM) tools are preoccupied with “keeping the lights on.” They don’t have real-time visibility into operations and many don’t have the time or extra resources to focus on innovative projects to become the partner that the […] The post IT Service Management: Get Cont...

Acorio
Acorio
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  • Have you been getting a lot of emails around Privacy updates from your software vendors and the major social media companies that you’re subscribed to? With the European Union’s General Data Protection Regulation (GDPR) going live today, you should expect at least a few more in your inbox. Due to heightened public concerns around the handling […] The post GDPR Through ServiceNow’s GRC appeared fir...

Acorio
Acorio
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  • As our global workforce continuously moves towards more flexible work arrangements, HR Departments grapple with the challenge of addressing inevitable service complexities. Many companies today are re-evaluating the ways in which they organize HR. With HR Service Delivery, firms can streamline communication, improve operational efficiency, and reduce service delivery costs. While these changes may...

Acorio
Acorio
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  • Last Monday Acorio was recognized as one ServiceNow’s Top 5 Global Partners for total certifications at the ServiceNow Global Partner Summit. We are so proud to be named alongside some of the largest players in the ServiceNow ecosystem – and even more to know we are the only 100% ServiceNow exclusive Partner to have made […] The post Acorio Named Top 5 Global Partner by ServiceNow appeared first o...

Acorio
Acorio
YouTube Video
  • The Higher Education space is extremely competitive. The interactions with students and parents are critical to the success of an institution. Whether your university clients are building its brand recognition or focusing on retaining students with a stellar experience, the ServiceNow® Partner Catalyst™ Solution with Acorio can help you change the playing field. Acorio’s approach can help your...

Acorio
Acorio
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  • Booths are packed up, classrooms dismantled, and ServiceNow users and experts have returned home with plenty of new information to process. So what happens now? Well hopefully, returning back to your “normal life,” you feel that new spark of inspiration, thoughts about transformation and what ServiceNow can do for you, your company, and your customers […] The post Knowledge18 and the New ServiceNo...

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Acorio
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  • With one more day left at Knowledge18, you’re probably thinking you need another cup of coffee, or two, if you joined us last night and played the piano at our Penthouse party. But, Vegas nightlife aside, the real treasure of ServiceNow’s Knowledge Conference is the deep learning in the sessions. How should you make the […] The post What We’ve Learned, Heard, and Seen at Knowledge18 (So Far) appea...

Acorio
Acorio
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  • After weeks (okay, yes, months) of preparation, ServiceNow’s Knowledge18 is finally underway. But, do you want to know a secret? You don’t have to fly all the way to Las Vegas to get insider tips and tricks on ServiceNow. For those of you who couldn’t make it to Knowledge this year, we’ve compiled a comprehensive […] The post Our Best Online Learning if You Aren’t at Knowledge18 appeared first on ...

Acorio
Acorio
YouTube Video
  • Acorio is a ServiceNow Gold Services Partner on a mission: to deliver on ServiceNow’s promise, with inspiration, guidance and unparalleled expertise throughout your entire Service Management journey.

Acorio
Acorio
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  • Acorio has published numerous blogs on the importance of Customer Service Management, and for good reason. We all know that the majority of a business’ success is dependent upon the satisfaction of its customers, but why do so many businesses still utilize outdated systems to service their clients? Enable your team with the strongest tools […] The post A ServiceNow Checklist for Modernizing Custom...