Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 4 days ago

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 4 days ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 4 days ago

New page description detected.

  • New: I recently published a video discussing the best way to train your staff to be crisis-ready (hint: it’s by conducting a crisis simulation). At the end of the video, I invited viewers to ask me questions so that I could help them – and you – prepare and conduct a successful exercise. While I received [...]
  • Old: I’m always talking about developing a crisis preparedness program rather than simply developing a crisis management plan. But what’s the difference and why is a program so much more valuable than a plan? I answer this question in this week’s #crisisready video. Take a look! Looking To Hire A Crisis Management Keynote Speaker? Is crisis [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 2 weeks ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 2 weeks ago

New page description detected.

  • New: I’m always talking about developing a crisis preparedness program rather than simply developing a crisis management plan. But what’s the difference and why is a program so much more valuable than a plan? I answer this question in this week’s #crisisready video. Take a look! Looking To Hire A Crisis Management Keynote Speaker? Is crisis [...]
  • Old: As a crisis management consultant and keynote speaker, I get asked this question all the time: “What industry do you specialize in?” And while this is a good question in theory, it’s actually the wrong question to ask if you’re looking to hire the right crisis management expert to meet your needs. Instead, you should [...]

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 3 weeks ago

New page description detected.

  • New: As a crisis management consultant and keynote speaker, I get asked this question all the time: “What industry do you specialize in?” And while this is a good question in theory, it’s actually the wrong question to ask if you’re looking to hire the right crisis management expert to meet your needs. Instead, you should [...]
  • Old: In order to truly implement a crisis-ready corporate culture, your entire team needs to understand: What their roles and responsibilities are when the organization is in “crisis mode”; What is expected of them by both leadership and stakeholders – and how to meet those expectations; How to make smart decisions in the heat of the [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 1 month ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 1 month ago

New page description detected.

  • New: As a crisis management consultant and keynote speaker, I get asked this question all the time: “What industry do you specialize in?” And while this is a good question in theory, it’s actually the wrong question to ask if you’re looking to hire the right crisis management expert to meet your needs. Instead, you should [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 1 month ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 1 month ago

New page description detected.

  • New: In order to truly implement a crisis-ready corporate culture, your entire team needs to understand: What their roles and responsibilities are when the organization is in “crisis mode”; What is expected of them by both leadership and stakeholders – and how to meet those expectations; How to make smart decisions in the heat of the [...]
  • Old: The resource section of your crisis management plan can be extremely advantageous for your team, when done well. Here are some items you don't want to overlook.

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 1 month ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 1 month ago

New page description detected.

  • New: The resource section of your crisis management plan can be extremely advantageous for your team, when done well. Here are some items you don't want to overlook.
  • Old: The Oscars suffered through a very public, very embarrassing snafu this year, when the wrong winner was announced for the Best Picture award. But did this embarrassing moment amount to a crisis for the Academy Awards – or anyone else involved? I answer this question in this week’s #crisisready video. Take a look! What was [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 1 month ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 1 month ago

New page description detected.

  • New: The Oscars suffered through a very public, very embarrassing snafu this year, when the wrong winner was announced for the Best Picture award. But did this embarrassing moment amount to a crisis for the Academy Awards – or anyone else involved? I answer this question in this week’s #crisisready video. Take a look! What was [...]
  • Old: A viewer recently asked: “How do we get busy senior executives to realize they need to act now to resiliency against an unseen and not yet present crisis?” This is a great and common question. In this week’s #CRISISREADY video, I provide three strategies that have helped my clients get that all-important buy-in from leadership. [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 2 months ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 2 months ago

New page description detected.

  • New: A viewer recently asked: “How do we get busy senior executives to realize they need to act now to resiliency against an unseen and not yet present crisis?” This is a great and common question. In this week’s #CRISISREADY video, I provide three strategies that have helped my clients get that all-important buy-in from leadership. [...]
  • Old: Many organizations are still struggling with this old mindset of “we need to issue a press release in a crisis”. And yet, issuing a press release can actually hinder your crisis management success. Why? Tune in to this week’s #crisisready video to find out! How are you going about changing this dated mindset within your [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 2 months ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 2 months ago

New page description detected.

  • New: Many organizations are still struggling with this old mindset of “we need to issue a press release in a crisis”. And yet, issuing a press release can actually hinder your crisis management success. Why? Tune in to this week’s #crisisready video to find out! How are you going about changing this dated mindset within your [...]
  • Old: Welcome to episode #059 of The Crisis Intelligence Podcast, with Melissa Agnes and Sam Miller Earlier this week, I published a #crisisready video that discusses the emotional factors that can quickly escalate an incident to crisis-level. Remaining on the topic of emotional impact and the human factors of crisis management and preparedness, I’m excited to [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 7 months ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 7 months ago

New page description detected.

  • New: When it comes to crisis communication, timeliness is important. But so is accuracy. This is a lesson that Samsung has been learning the hard way while managing their Galaxy Note 7 crisis. What did Samsung do wrong? They gave too much information too soon at the onset of the crisis. As a result, they’ve frustrated [...]
  • Old: It’s clear that Wells Fargo has proven to NOT be crisis-ready for multiple reasons. As a result, they’re faced with one of the most difficult crises to manage: a crisis of corporate culture. In this week’s #crisisready video I highlight the bank’s two biggest crisis management fails. Take a look: What do you think of [...]

Agnes + Day inc.

Category: Content
Type: Blog Article

Generated 7 months ago

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 7 months ago

New page description detected.

  • New: It’s clear that Wells Fargo has proven to NOT be crisis-ready for multiple reasons. As a result, they’re faced with one of the most difficult crises to manage: a crisis of corporate culture. In this week’s #crisisready video I highlight the bank’s two biggest crisis management fails. Take a look: What do you think of [...]
  • Old: Many organizations face this dilemma. They have the best of intentions to communicate with their stakeholders in a crisis, but for one reason or another, they just simply feel as though they genuinely have nothing to say. So they say nothing, which ends up being a major crisis management mistake. So, if saying nothing isn’t [...]

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 7 months ago

New page description detected.

  • New: Many organizations face this dilemma. They have the best of intentions to communicate with their stakeholders in a crisis, but for one reason or another, they just simply feel as though they genuinely have nothing to say. So they say nothing, which ends up being a major crisis management mistake. So, if saying nothing isn’t [...]
  • Old: The Cincinnati Zoo has suffered a lot of backlash, online harassment and even a Twitter hack ever since the tragic incident of the fatal shooting of Harambe, the Gorilla, back in May of this year. After months of being subjected to this online abuse, the zoo has decided to shut down their social media accounts. [...]

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 8 months ago

New page description detected.

  • New: The Cincinnati Zoo has suffered a lot of backlash, online harassment and even a Twitter hack ever since the tragic incident of the fatal shooting of Harambe, the Gorilla, back in May of this year. After months of being subjected to this online abuse, the zoo has decided to shut down their social media accounts. [...]

Agnes + Day inc.

Category: Positioning & Presence
Type: Page Metadata Change

Generated 8 months ago

New page title detected.

  • New: Blog - Melissa Agnes - Crisis Management Keynote Speaker

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