Amadeus IT Group is a major Spanish IT Provider for the global travel and tourism industry.

Wikipedia
Amadeus IT Group
Amadeus IT Group
Blog Post
  • When it comes to booking travel, the Global Distribution System is one of the most secure environments for travel transactions. In fact, there are more than 948 million trusted transactions a year around the world. However, we are always looking for ways to improve security and protect revenue integrity. One of the challenges that airlines […] The post How airlines can improve handling bookings an...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Despite the heightened role of technology in the Fourth Industrial Revolution, air travel consumers are continuing to seek advice from multiple sources. According to our research, air travellers said they were most likely to seek advice about an airline, before booking a flight, from the following sources: 39% Friends or family 39% Review website 8% […] The post Maintaining an omni-channel approac...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • We’re moving with the changes impacting travel to create better journeys for travelers. A big part of this involves looking at and responding to technology trends, while imagining what the travel industry will look like in the future. And it looks bright to us. Want to see where we’re going and how we’re going to […] The post A year in review: Top 5 Amadeus videos of 2017 appeared first on Amadeus...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Corporate travel and expense (T&E) programmes represent the second largest line of expenditure after payroll for many businesses worldwide. Despite this, calculating the return on this investment does remain a challenge. Almost all corporations have a centralised T&E programme. However, recent research by the London School of Economics (LSE) for the report Managing Every Mile: […] The post How bus...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • We’ve heard from our customers and partners around the world, looked back at some top infographics, and reviewed our best research. Now, it’s time to take a look at the best of the blog for 2017. It was an eventful year in travel and we covered hundreds of interesting stories. Here are our top five […] The post A year in review: Our top five blog posts of 2017 appeared first on Amadeus Corporate B...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • As we enter an era of ‘datafication’, constant connectivity, and digital workforces, many businesses will move away from presenting their customers with something physical. Instead, consumers will rely on their digital sense to make decisions. For airlines – whose physical product has always been challenging to convey – this creates an opportunity. At the same […] The post Looking at the shift in ...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Since the early 1990s, Scandinavian Airlines (SAS) has long been acknowledged as a leader in airline revenue management. But we knew we could go even further. Back in 2013, SAS combined our expertise with Amadeus to form the ‘Revenue Management Centre of Competence’ in Copenhagen. Through this partnership, SAS deployed the most advanced revenue management […] The post How SAS turned complexity int...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Staying at the forefront of technology requires a foundation built on research and development. We do this by continuously studying the travel industry and publishing our findings in a variety of reports that look ahead to what the future of technology might bring. In this respect, the second half of 2017 was eventful, so be […] The post Looking back: Our top reports and research papers of the sec...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • We’re looking forward to 2018, but there’s no doubt that 2017 was an exciting year, especially amidst our 30th anniversary celebrations. We’ve continued to develop the technology that keeps the travel industry moving and we’ve also focused on the latest trends in mobile, artificial intelligence, and data analytics. In looking at these trends, our teams […] The post The top 5 Amadeus infographics o...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • The second half of 2017 has been an exciting one when it comes to the many voices sharing their stories here on the blog, both from colleagues around the company who share their unique expertise to our valued customers. Our IT systems connect travelers to the journeys they want, linking them to travel agents, search […] The post In their words: guest posts from around the world appeared first on A...

Amadeus IT Group
Amadeus IT Group
YouTube Video
  • At Amadeus we are proud of our people, we believe they are what make us a fantastic company to work for, with a great culture. We asked a few of our Asian employees who have studied for their masters abroad, what made them want to come back to Asia and what they love about working for Amadeus…

Amadeus IT Group
Amadeus IT Group
Blog Post
  • The airline industry is highly competitive, and travellers now have more choices than ever before. This can make loyalty difficult to maintain. To be successful, airlines need to tailor their services to what customers really want, so that they feel recognised and valued. Malaysia Airlines is taking a huge leap forward in this respect by adopting […] The post Malaysia Airlines takes personalisatio...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • There’s no doubting that the world of business is changing. The traditional model of large international corporates functioning in a singular, closed-door fashion is fast disappearing, with companies now open to collaboration or outsourcing. While previously big corporates, protected by expensive barriers of entry, were responsible for all “business problems” in-house, technology has now made […] ...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • There can be no doubt that the internet has changed society and how we live, consume and play. While some people question whether the internet has been a force for good, my view is clear. It has given millions of people access to more information, more ways to connect with friends, colleagues and family around […] The post Net neutrality changes: will they inhibit innovation? appeared first on Ama...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Low-cost and hybrid airlines (LCCs) continue to outpace the industry, and travel agents have never been as successful in selling their content as they are today. As LCCs evolve and pursue new growth opportunities and agencies accelerate LCC bookings with streamlined processes, Amadeus is right there with them every step of the way. With 12 […] The post LCCs and travel agency partners soaring high ...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • 2017 has brought a profusion of technology ideas and trends. For Amadeus, innovation and new technologies fuel our passion to continue creating better technology solutions that keep improving the travel experience. Here’s a recap of just some of the stories we’ve covered on the blog this year: Throughout the year, we’ve participated in several hackathons. […] The post Looking back at a year of tra...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • I am proud to say that Almaty International Airport in Kazakhstan is leading the transformation of passenger processing in the Commonwealth of Independent States. This all started back in July 2016, when we announced a partnership with Amadeus to implement both Amadeus Airport Common Use Service (ACUS) and the Amadeus Airport Baggage Reconciliation Solution (BRS). […] The post Almaty Airport secur...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • One of the areas where we are trying to help airlines improve their business is focused on Deep Reinforcement Learning (RL) applied to revenue management. Amadeus recently presented a research paper on RL, prepared by Anh-Quan Nguyen, Thomas Fiig, Rodrigo Acuna Agost and myself. Revenue management (RM) is the science that looks at how to […] The post Deep learning can teach us new ways to generate...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Where do you look when shopping for a gift for your loved ones? A market, your favourite shop or do you prefer the mall or an online store, where you can compare different brands and different offers? In a world where consumers are flooded with options at every street corner, and at the click of […] The post A new tool in our toolbox: the private channel appeared first on Amadeus Corporate Blog.

Amadeus IT Group
Amadeus IT Group
Blog Post
  • In the past, when faced with competition, we have seen airports compete predominantly on financial terms. However, the reality is that this is no longer enough. To explore how IT can strengthen the airport value proposition to bring greater value for airlines and passengers, we commissioned Frost & Sullivan to investigate how, by taking a […] The post How IT can strengthen the airport value propos...

Amadeus IT Group
Amadeus IT Group
YouTube Video
  • The integration of HRS’ meetago solution with Amadeus cytric Travel & Expense helps corporations better manage their hotel programme Amadeus cytric Travel & Expense users can now channel small meetings and the associated travel through one tool, helping consolidate meeting and travel programmes. The automation helps deliver greater insight, savings and transparency on all elements of a hotel pro...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • On December 12th, 2017, Day 1 of our Amadeus Airlines Digital EMEA Forum, Nice Airport was closed down for ‘extreme bad weather’. This disruption wreaked havoc on the journeys of airlines representatives coming to the event. Of the 60 customers who made it, many had stressful stories to tell. Some hopped from plane to plane, […] The post Airlines Digital Forum EMEA: building shared-purpose and ins...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • I was delighted to speak about artificial intelligence (AI) at IATA’s Impact of Artificial Intelligence in Aviation Webinar together with three other panelists. We covered a range of topics during the webinar – from how AI will reshape travel to the competing moral views among tech leaders like Elon Musk and Mark Zuckerberg. AI, and […] The post Imagining the impact of artificial intelligence on t...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • It’s not every day that a new airline takes flight. That’s why we knew we needed the right technology partner for our new venture in Argentina, and we chose to work with Amadeus. We are using the Amadeus Altéa Suite and Amadeus e-commerce solutions to begin our operations within the country, and we are also […] The post Avianca Argentina takes flight with cutting-edge Amadeus technology appeared f...

Amadeus IT Group
Amadeus IT Group
Blog Post
  • Despite detailed searching and planning, even the best laid travel plans can go wrong. If a flight is cancelled, travelers require near-instant information to complete their journey. If they can’t find it at the airport, they need someone to call 24/7. For travel companies, new technologies have raised traveler expectations but also offer new opportunities […] The post 4 innovations that will tran...

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