Ambassador
Ambassador
Blog Post
  • I'm thrilled to announce that Ambassador has earned the ranking of #736 in the 36th annual Inc. 5000 list of fastest-growing private companies in America. This achievement was not possible without the amazing team of Diplomats who consistently live our core value of "OUTCARE," which stands for:

Ambassador
Ambassador
Blog Post
  • Customer loyalty is critically important to business success. Even though most of us know this, the numbers may surprise even the most well-informed Marketers. According to a study by Customer Insight Group, Inc., loyal customers make up 55-70% of sales for a business. Furthermore, 78% of loyal customers are more than happy to spread the word about a brand they love.

Ambassador
Ambassador
Blog Post
  • More likely than not, customers joined your referral program because they love your product and the incentives offered. While not all referral programs yield the same results, there are some steps you can take to set your brand’s program up for success. In essence, your aim is to help your customers help you. Here are five best practices you can share with members of your referral prog...

Ambassador
Ambassador
Blog Post
  • One of the most valuable parts of referral marketing is the ability to quantify the ROI of influencer marketing through links, coupon codes and other metrics. We’ve previously discussed the challenges of influencer marketing and making sure your influencer campaigns truly resonate with your customers. In this blog post, we’re going to discuss 5 specific and actionable tips so you can f...

Ambassador
Ambassador
Blog Post
  • If you think customer service isn’t an important part of relationship marketing, think again. Your customer service team can actually make or break your relationship marketing efforts. Best case scenario, your customer service team can take your relationship marketing efforts to the next level.

Ambassador
Ambassador
Blog Post
  • Finding individuals, customers and non-customers alike, to refer your product or service may come quick -- and even easy! However, identifying the cream of the crop, acknowledging them and finding more of those superstars, might not be as simple. We break down the best way to engage with this valuable audience and retain your best brand advocates. 

Ambassador
Ambassador
Blog Post
  • Referral marketing isn’t just about using your existing customers to gain new leads. With a well-built incentive program, you can actually increase brand loyalty among existing customers while simultaneously growing your customer base through referral traffic. That’s a win-win for you.

Ambassador
Ambassador
Blog Post
  • Whether you’re doing the bulk of your customer marketing online or offline, in today’s market you are a digital product. Everything from discovery to conversion happens behind a screen. Yet, to this day, no marketing strategy has stood the test of time the way word-of-mouth has. In fact, a recent study shows that 74% of consumers identify word-of-mouth as a key influencer in their purc...

Ambassador
Ambassador
Blog Post
  • No longer just a trend, influencer marketing campaigns are now an essential part of overall marketing strategies for many companies and brands. Even if you’re not familiar with the specifics of influencer marketing, you’ve most likely been a consumer of influencer marketing campaigns. Ever liked an Instagram post from your favorite blogger or social media celeb with an #ad or #spon ha...

Ambassador
Ambassador
Blog Post
  • Out of all the marketing strategies out there in our uber-connected world, the power of word-of-mouth is still unparalleled. And what better way to leverage word-of-mouth than with referral marketing? A study done by University of Pennsylvania uncovered that referred customers are more loyal and profitable than their non-referred counterparts -- by 16 percent! Our own research conduct...

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