Answerbase.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Keep Your Content Up-To-Date with Scheduled Content Reviews

    The content on your website is a reflection of your brand and how well your business and site is managed, so its essential that all of the content that you have available is kept up to date.  This ensures that the content remains relevant for your audience, and your knowledge base is a reliable destination for useful information. In an effort to make your life easier in managing your content, we’v...

Answerbase.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • Lock Down Question Threads from New Posts by Members

    There are certain questions that pop up that require an answer from your company and designated experts, and you want to control that message for that specific Q&A thread.  Now you’re able to lock down a specific question thread so that no members are able to add any additional comments or answers to that thread.  This allows you to choose specific posts where you control the message 100%, while s...

Answerbase.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Define a SLA Response times for your site, categories, and individual questions

    You’re able to define an SLA (Service Level Agreement) response time for your Q&A activity, where you can define how quickly your team needs to make sure there is a response to visitors questions.  This helps ensure that your asking visitors get a prompt response and have a positive experience with your organization and brand. Enabling an SLA for Your Site You will see that under your “Settings > ...

Answerbase.com

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • Expand Your Content with Articles

    You are able to grow useful content in a Q&A format to make sure that all of your audience’s questions are answered and their informational needs are satisfied.  Of course, there are certain topics where its helpful to do a deeper dive with an answer, and other times it becomes helpful for high-demand topics to be covered in an in-depth article or “how to” post.  Now Answerbase provides Business a...

Answerbase.com

Category: Content
Type: Blog Article

Generated 7 months ago

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