Atlassian Corporation Plc is an enterprise software company that develops products for software developers, project managers, and content management. It is best known for its issue tracking application, Jira, and its team collaboration and wiki product, Confluence. Atlassian serves over 60,000 customers.

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Atlassian
Atlassian
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  • Learning how to use Jira Service Desk as your team's help desk? Check out this pre-recorded demo! Built on top of Jira, Jira Service Desk gives you one platform to track both tickets and the back-end issues that often cause them. And with Incident management, self-service portal, SLAs and much more, we give you everything you need to setup a robust and intuitive IT service desk. This demo covers ...

Atlassian
Atlassian
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Atlassian
Atlassian
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  • Launching a product can be a herculean task to any team, particularly a product team. With relentless prioritization, requirements revisions, and status reporting, Product Managers are often overwhelmed. It was no different at Square, but one product team decided to try something different. Ronald Lai, ex Product Manager at Square, will discuss how his team used JIRA Software and Confluence to a...

Atlassian
Atlassian
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  • To finally realize that ‘New Way of Working' we at the Belgian Port of Antwerp Authority set up “Our Magic Four". -Magic#1 is in the Atlassian tools - of course. -Magic#2 is revealed in the use of a new, innovative work process - the "Collaborative Cases", the differentiator for efficient knowledge work. -Magic#3 emerges in the Implementation Service Cycles, co-designed with the business part...

Atlassian
Atlassian
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  • Bug bounty programs are quickly becoming a go-to way for organizations to increase application security. During these programs industry security experts are given full rein to uncover vulnerabilities and in return are rewarded for their findings. In this talk, learn how the Atlassian Security team has implemented bug bounty programs from inception, through execution, and the results thus far.

Atlassian
Atlassian
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  • Today, 37% of Americans work from home part-time. And the trend is spreading throughout organizations across the globe. From day one, Auth0 – a fast-growing identity platform – has welcomed geographical diversity. After-all, co-founders Eugenio Pace and Matías Woloski created the company while on two different continents. They believe in hiring the best person for a role, regardless of where they...

Atlassian
Atlassian
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  • Ever had an incident that didn't go as planned? The culture amongst Ops, DevOps and SRE teams is critical to ensuring that your team is effective when things break. We've taken our years of collective experience and converted them into 5 easy to understand values that help teams move away from a hero-driven culture to a team based culture. Learn how to guide autonomous decisions and create a cons...

Atlassian
Atlassian
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  • Ever wondered how internal Atlassian teams push Jira Software to the limit? At Atlassian each team defines a process that best meets their unique needs and challenges. In this talk Product and Marketing Management duo Jason Wong and Jake Brereton will share insights into how Atlassian teams harness and stress test Jira Software to get their teams humming. You'll leave this session with a behind-t...

Atlassian
Atlassian
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  • The IT Service Desk is often a group that is overworked and under-appreciated, not at OC Tanner. IT Service Management processes start with the Service Desk and it is crucial to have a tool in place that facilitates the right business outcomes. This is where Jira Service Desk comes in for the win. Come listen to Chris Bocage, IT Service Desk Manager at OC Tanner talk about how Jira Service Desk...

Atlassian
Atlassian
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  • You probably have noticed the new look of Atlassian's Cloud products. Our new Design Guidelines took many months to create, and our team had many tough decisions to make. Luckily, we incorporated customer research along the way to guide us. One of our most valuable research tools is called “early signal testing”, and we think it can help you too. Early signal testing can help you gain confidence...

Atlassian
Atlassian
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  • At Jira Service Desk, we've been busy rolling out new features across our portal, knowledge base, international support and more. Come listen to Shihab Hamid, Product Manager at Atlassian, give a product deep-dive covering the latest features shipped with real examples that go beyond the basics. We will cover topics like: - Designing a request catalog - Growing and managing a knowledge-base - B...

Atlassian
Atlassian
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  • Are you an enterprise software team leader or IT expert tasked with ensuring that your team's favorite Atlassian applications such as Jira, Confluence and others meet your company's enterprise-readiness needs? Are these applications business-critical to your teams' daily operations? Atlassian's Enterprise offerings for Cloud and Data Center are built for you. Join this session to hear Atlassian P...

Atlassian
Atlassian
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  • The Atlassian User Group (AUG) program built a culture of community that includes over 130 groups around the world and continues to grow 60% YoY, thanks to a team of passionate volunteer leaders and members. Building a focused and motivated team across the globe isn't easy, but we'll share the foundation to the user group community's success along with take-aways for attendees looking to build su...

Atlassian
Atlassian
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  • When Samsung recognized the need for Atlassian applications to adopt ITIL, they turned to us for help. Samsung needed a set of processes for managing, tracking, and communicating their incidents and problems so we streamlined their ITSM processes and configured Jira Service Desk to their needs. Join Jack Harding from Praecipio Consulting and Larry Brock, Chief of Staff for IT at Samsung Austin R...

Atlassian
Atlassian
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  • Great product managers are adapting as their teams transition from building products to running services and are embracing DevOps. Learn how Atlassian product managers take on service ownership, incorporate reliability and performance into their roadmaps, and handle incidents as our cloud offerings grow more complex. As a Product owner, you'll learn how you can contribute to running services ju...

Atlassian
Atlassian
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  • Atlassian's mission is to unleash the potential in every team. In working toward this goal, it is critical we understand how teams interact, communicate, and collaborate. In this talk, Atlassian data scientist Geoff Sims will present our business' "people graph" - a network visualisation produced from our internal Hipchat message exchanges - as a colourful series of digital artworks. Come along t...

Atlassian
Atlassian
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  • You want to help your team by automating business workflows, but how do you know when and where to use automation? How can you unleash the full potential of automation using scripts and apps? And what are some pitfalls you need to be aware of? In this talk, Peter Van de Voorde of Atlassian will walk you through what automation with scripts and apps entails, when you should use it, and what to w...

Atlassian
Atlassian
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  • It's no secret that embracing a DevOps approach to development can boost team moral, speed up your release cycles, and increase overall quality. But for teams faced with compliance requirements - like audit trails, mandated workflows, and complicated permission structures - changing the way you work can be nearly impossible. In this talk, Bitbucket Product Manager Imran Khan will show how adopti...

Atlassian
Atlassian
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  • "Scope creep" is a frequent source of friction between technical teams and stakeholders, and can lead to a toxic environment without a balance between requests and changes. But what what we know as "scope creep" is actually the main reason agile software development first came into existence - so teams could adequately deal with the rapidly changing environments, opinions, and learnings vital to ...

Atlassian
Atlassian
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  • What's the hardest part about bringing in new software? Getting people at your company to actually use it. Join Greg Warner, a veteran of many successful launches, to learn about his time-honed five simple strategies that will make your Jira Service Desk implementation an overwhelming success. You'll learn how to provide project sponsors with an immediate return on investment, ensure you are deli...

Atlassian
Atlassian
YouTube Video
  • As Atlassian's Mountain View team continues to grow, hiring great people is something that will always be top of mind. Hear from some of the team about what makes them excited about working on our Mountain View team. Learn more and check out current openings at: https://www.atlassian.com/company/careers/mountain-view

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