Mike Esposito, President and CEO of Auto/Mate, was recently featured on CBT News! In this interview he explains why CSI scores have nothing to do with customer loyalty. Visit http://www.automate.com/resources/ebooks/customer-loyalty-ebook-download/ to download a free ebook on how to create customer loyalty without a loyalty program.
With more than 1,200 years of combined dealership experience, we've been in your shoes and understand the struggles of working with a DMS that just doesn't treat you right. With the best conversion process in the industry, world class support and a style and spirit that feels right, it's easy to see how we do business differently.
Auto dealers that attend this Driving Sales 2017 Executive Summit workshop will learn how to: • Develop a recruiting strategy that aligns with your workplace culture • Develop compensation packages that appeal to today's top talent • Create a workplace culture that engages employees, drives performance and profits.