Bain & Company
Bain & Company
Blog Post
  • We’ve talked to roughly 800 companies about the Founder’s Mentality® and micro-battles. We’ve also been involved in hundreds of micro-battles ourselves. Patterns emerge. We’ve used these blogs to discuss those patterns in detail. Now we want to step back and give you our latest views on how the journey of micro-battles will transform your organization over time. As you embed micro-battles into you...

Bain & Company
Bain & Company
Blog Post
  • Congratulations. You’re running a number of micro-battles and beginning to address some tough scaling issues, where you’ve had to: 1. Convert individual prototypes into Repeatable Models® that can be rolled out across the company. 2. Amplify the impact of the portfolio of micro-battles to help you achieve full potential for the business as a whole. These are the core scaling skills demanded of the...

Bain & Company
Bain & Company
Blog Post
  • In our blog on the micro-battles training agenda, we refer to our Leadership training workshop, where we help leaders better understand how to manage the portfolio of micro-battles. A key issue that comes up repeatedly is “communication”: How should we talk about our journey to embed micro-battles in our ways of working? To gather some best practices, we interviewed management teams that we consid...

Bain & Company
Bain & Company
Blog Post
  • You’re frustrated. Your company is surrounded by insurgents, who are constantly innovating, disrupting and occasionally picking off some of your most important customers. Yet, internally, there’s no sense of urgency. Meetings come and go. Initiatives are launched with great fanfare, only to repeatedly underperform, yet never quite die. You lose top recruits that hint you’re yesterday’s company, bu...

Bain & Company
Bain & Company
Blog Post
  • By Peter Slagt Many companies ask us for our best-practice examples, which can help spark new ideas or inspire a new perspective on their current situation. But when it comes to designing a transformation journey and creating sustainable results, copying best-practice companies won’t always work—the context in which these companies operate may be very different from your own. As you continue to sc...

Bain & Company
Bain & Company
Blog Post
  • We’ve written previously on how to select your first set of micro-battles. In the first wave of micro-battles, we emphasized that you should select battles that are material, winnable, address big sources of organizational dysfunction, and involve the stars of your business. But, of course, you want to launch more than one wave of micro-battles. So that raises the question: After the first wave of...

Bain & Company
Bain & Company
Blog Post
  • We are obsessed with the notion of scaling. More specifically, “How do great companies scale great ideas across the enterprise?” One CEO calls it industrializing, meaning, “How do I move from ideas to pilots to industrialization, i.e., convert an idea into our ways of working, so the full enterprise is bringing innovative ideas to our customers at industrial scale?” The entire Bain Micro-battles S...

Bain & Company
Bain & Company
Blog Post
  • In our blog on the micro-battles training agenda, we referred to our Leadership training workshop, where we work with leaders to better understand how to manage the portfolio of micro-battles. A good deal of this training is about behavioral change, but we also train on skills. One skill that’s common to most companies working on micro-battles is scaling. But to put it bluntly, most companies real...

Bain & Company
Bain & Company
Blog Post
  • Besides the obvious fact that they’re all music acts, what do the Beatles, Green Day, the Four Tops and Jimi Hendrix have in common? Sometimes, they just couldn’t settle on a song title and played the parentheses game. • The Beatles: “I Want You (She’s So Heavy)” • Green Day: “Good Riddance (Time of Your Life)” • The Four Tops: “I Can’t Help Myself (Sugar Pie, Honey Bunch)” • Jimi Hendrix: “Voodoo...

Bain & Company
Bain & Company
Blog Post
  • When we introduced the notion of micro-battles, we identified two teams. The first is the Win-Scale team. It’s in charge of running micro-battles on a daily basis. The second is the Leadership (Amplify) team. This is the senior leadership team. It’s charged with reviewing the progress of micro-battle teams regularly (every three to four weeks) and managing the portfolio of micro-battles. We also i...

Bain & Company
Bain & Company
Blog Post
  • By James Allen and Andrew Noble All micro-battles lead to technology. But micro-battles journeys don’t start with technology. Let’s discuss. As we work with companies on micro-battles, we’re learning that taxonomy matters. Derived from the Greek words taxis (arrangement) and nomia (method), the term taxonomy was originally used in biology to classify organisms. But taxonomy is now applied widely. ...

Bain & Company
Bain & Company
Blog Post
  • By Bhavya Nand Kishore and Peter Slagt Micro-battles are microcosms of the company you want to become and are designed to promote transformational change from the inside out. Consequently, you need to build in training and coaching for everybody from the executive committee (Exco) to the members of the micro-battle teams. By design, micro-battle training is an ongoing journey. It is an iterative p...

Bain & Company
Bain & Company
Blog Post
  • By Bhavya Nand Kishore and Dunigan O’Keeffe As a Leadership team reflecting on the company’s insurgency and growth priorities, you might be experiencing some dissonance. There’s an innate sense that your Founder’s Mentality® is still relevant, yet not as strong as it was before. There’s a lack of clarity on how big an issue this really is, and if others feel the same way. The Founder’s Mentality s...

Bain & Company
Bain & Company
Blog Post
  • Meet Freddie (not his real name, but his tale is based on a true story). The leaders of his company, Property Casualty Inc., read our book The Founder’s Mentality® and wanted to transform the company from a struggling incumbent into a scale insurgent. They latched onto the idea of micro-battles and loved the notion of putting their top 20 leaders in charge of these focused initiatives. One of them...

Bain & Company
Bain & Company
Blog Post
  • magine this scenario: It’s 7:30 AM, and time to leave for work. You normally drop your three-year-old daughter off at day care on your way to the train station. However, this morning she has developed two red, itchy blotches on her face. Is she sick, you wonder? Is it serious? Is she contagious? Looks like you’ll have to keep her out of day care and take her to the pediatrician, and who knows when...

Bain & Company
Bain & Company
Blog Post
  • omplaints from frustrated customers were mounting at a major US retailer. More than 20% said they could not find the company’s branded products in shops because items were out of stock. The problem was that efforts to improve service disrupted the company’s low-cost distribution model. It had the right infrastructure but lacked the digital tools necessary to increase supply chain reliability. Movi...

Bain & Company
Bain & Company
Blog Post
  • Bain research has identified the most important things that businesses value when consuming business services and products and have codified those in the Elements of Value. Lori Sherer, a partner with Bain’s Advanced Analytics practice, discusses how two companies used data and analytics to enhance the value of their services. Read more in the Harvard Business Review: The B2B Elements of Value

Bain & Company
Bain & Company
Blog Post
  • By Daniel Hong and Gregory Callahan In the quest for profitability, many business-to-business companies overlook one critical factor: the cost of customer support. Consider the media sales firm in the accompanying chart that linked its sales and postsales databases, allowing it to view accounts by price achieved and intensity of support required. It discovered that its two largest customers by rev...

Bain & Company
Bain & Company
Blog Post
  • As chemical companies look to gain a competitive edge from digital technology, executives can become overwhelmed by the vast array of options. Thomas Kwasniok, partner in Bain’s Chemicals practice, discusses three things chemical executives can do to prepare their companies for digital opportunities. Related: Accelerating Digitalization in Chemicals—Five Questions for CEOs

Bain & Company
Bain & Company
Blog Post
  • irtually all large companies, even those in old-line industries such as machinery and agriculture, have gone digital to some extent. But at many companies the efforts are falling far short of their potential. At one Asia-based conglomerate, for instance, digital initiatives have been popping up everywhere, and business units compete for the same digital talent. The company set up a digital incubat...

Bain & Company
Bain & Company
Blog Post
  • By Jamie Ferguson and Nate Anderson This article originally appeared on the World Economic Forum Global Agenda. “Digital will be like air.” This statement came from one executive at a recent workshop on digital strategy organized by the World Economic Forum, but it could have been said by almost anyone there that day. In November, approximately 20 global executives from across industries met in Lo...

Bain & Company
Bain & Company
Blog Post

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