BandyWorks LLC
BandyWorks LLC
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  • Does It Have to Be So Hard? Making C-Store change keeps operators busy working to grow and improve their business. They understand growth is critical and the same old things are not enough. The unspoken issue, however, is that change generates a lot of resistance and the normal day is...

BandyWorks LLC
BandyWorks LLC
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  • C-Store Accountability – Do You Have to be So Mean? C-Store managers often discuss accountability when stores are not performing well. Perhaps even more often when money or inventory goes missing. It is easy to become frustrated when employees do not perform as desired. When supervisors get frustrated or angry...

BandyWorks LLC
BandyWorks LLC
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  • Clean Bathrooms – Do They Really Impact C-Store Performance? I get asked this question a lot these days. I was interviewed recently. The reporter asked the question. She admitted that it mattered to her and she believes to most customers care deeply about clean bathrooms. The issue is how to... The post Clean Bathrooms – Do They Really Impact C-Store Performance? appeared first on BandyWorks | Ban...

BandyWorks LLC
BandyWorks LLC
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  • C-Store Staff Retention – Many  owners argue it is their biggest issue. DONOT publish until link added below or close is rewritten The improving economy is often cited for making a difficult job of C-Store staff retention even harder. While all positions are important the one that I hear about... The post C-Store Staff Retention – The Top Challenge? appeared first on BandyWorks | BandyWorks Quik D...

BandyWorks LLC
BandyWorks LLC
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  • Winning C-Store customers and keeping them is the result of smart work by everyone who works in a convenience store, from the team who keep the coolers humming to the owner. We’ve been posting videos for several weeks and this book is a collection of those tips, plus many more,...

BandyWorks LLC
BandyWorks LLC
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  • Store manager meetings are a critical part of operations. It is hard to have a perfect meeting, but it needs to be well done since the cost of having all your store managers out of the store is substantial and demands a great return. High performance operations often use the... The post Plan C-Store Manager Meetings for High Performance appeared first on BandyWorks | BandyWorks Quik Data.

BandyWorks LLC
BandyWorks LLC
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  • C-store managers are constantly faced with urgent items that come up and interrupt what they’re doing, often right in the middle of a busy shift. If ignored, a small but real problem may fester and get worse. Without good information, the manager is more likely to misdiagnose the problem and...

BandyWorks LLC
BandyWorks LLC
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  • The Hard Part A tough part about using technology to help people do their job is defining responsibilities. We all know the promise – this technology will fix the problem immediately, there is no install time and your staff does not have to change anything. It seems too good to be true – there must […]

BandyWorks LLC
BandyWorks LLC
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  • Watching High Performance High performance teams display their success on a regular basis. When you are part of such a team you become part of its environment. You are recognized and engaged. You feel the sense of teamwork. You are noticed and your presence is welcomed. Encouragement is everywhere. Such teams have an abundance of […]

BandyWorks LLC
BandyWorks LLC
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  • Information Impact We are often asked if an application like Quik Data can really make any difference to C-Store Sales and Profits. Assuming that solving problems can positively improve sales and profits, the question can be refined as follows: Can having accurate information help you solve problems? Surprisingly, the answer seems to vary widely when […]

BandyWorks LLC
BandyWorks LLC
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  • A Time to Change When putting new processes and technologies into place to save time or increase profits, there are lots of things that can impact success. Even if you are making changes specifically to address waste that harms the team, the beneficiaries of the change will still experience stress. Many changes create some level […]

BandyWorks LLC
BandyWorks LLC
Blog Post
  • Back Office Software versus Store Performance Software for C-Stores   Occasionally when we speak with C-Store management teams about Quik Data their first response is “We already have a back office system.” Our response is always to acknowledge the absolute importance of having a back office system. Even if you have just a single store, […]

BandyWorks LLC
BandyWorks LLC
Blog Post
  • Yep. It works. Best intentions are good, but inspections are better.  How many times in our training do we hear this question ‘So corporate can see this information?’. The answer ‘yes’ carries a certain gravity. No one wants to disappoint or fail. There are lots of reasons why we slip up. We want to do […]

BandyWorks LLC
BandyWorks LLC
Blog Post
  • Yogi Berra was often lampooned for his seemingly non-sensible statements. But the easy to remember and thoughtful concepts help to clarify issues and allow simple choices.  His take the fork statement made sense when you understand that he lived mid-way on a circular road. When driving to his house you came to a fork. Either […]

BandyWorks LLC
BandyWorks LLC
Blog Post
BandyWorks LLC
BandyWorks LLC
Blog Post
  • When driving C-Store performance it is important to hit financial goals to maintain short term needs but looking at a balanced view helps to view both long and short term as well as the internal and external perspectives. Improving revenue in a c-store used to work well with the basic sales measurement reports. Managers would follow sales and […]

BandyWorks LLC
BandyWorks LLC
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  • Working with top C-Store operators provides a lot of great insights into management. C-Store operators have to deal with heavy competition, long hours, and weekend work. This environment often leads to high turnover. In order to run well you have to have staff that can get things done as you need.  If your store performance is suffering […]

BandyWorks LLC
BandyWorks LLC
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  • It is well understood that consequences and rewards are key components to successful accountability. Most even agree that clear goals, assignments, deadlines and processes are required to make accountability work fully. We even have a six step definition to help those that are serious about using an accountability process to streamline their organization and get […]

BandyWorks LLC
BandyWorks LLC
Blog Post
  • The way humans deal with change is a process. Many have studied different stages for human response to life changes – growing, aging and death. Likewise, management studies show that change management has to be addressed in order for an organization to reach its potential. Like any organization change the implementation of a strong accountability […]

BandyWorks LLC
BandyWorks LLC
Blog Post
  • Fortunately, C-Stores employees are quite used to change. Prices, legislation, and products change often and sometimes every day. Anyone who has worked in a C-Store company, for any amount of time, is never shocked with change. However there are some changes that are bigger than most.  These are the changes to the core things you have […]

BandyWorks LLC
BandyWorks LLC
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New blog articles detected.

  • Why C-Stores Have a Cultural Advantage of Using Business Intelligence Over Other Industries

    If you were to pick up any industry trade journal without finding something relative to the importance Business Intelligence, it would be surprising.  It has become quite the buzz word.  There is a sound reason for that.  By monitoring, measuring and communicating performance results any company can manager better. The analysis these tools provide allows managers to  know […]

  • The Arrogance of Ignorance and Other Reasons C-Store Operators Shouldn’t Get Mad

    C-Stores typically hire part-time people.  This can leave  their employee base to be largely among the young.  Remember,  their life is shorter than many Boomers have been paying their mortgages.  People often complain about the young being arrogant.  They have known little failure, most have experienced little of life’s abuse and received trophies, stickers and awards ther entire lives.  Little h...

BandyWorks LLC
BandyWorks LLC
Blog Post

New blog articles detected.

  • Using Business Intelligence to Make Money

    We are engulfed in the value of automation and online systems to help make businesses run better, more cheaply and more efficiently.  It is easy to forget that computers, their applications and easy to reach online resources are worth nothing without some sort of human involvement.  They are merely tools built to make humans function […]

  • BandyWorks has been Awarded as Softech’s 2016 “Best Retail Business Intelligence Provider USA”!

      BandyWorks is happy to announce that Quik Data™, our Business Intelligence software suite that was built just for C-Stores, was announced the winner of Softech Magazine’s 2016 “Best Retail Business Intelligence Provider- USA” award.  Visit Softech to read the article they wrote  about us. BandyWorks has decades of custom and product development experience. Having expertise in […]

  • Store Performance Improvement Strategies – Should Failure be Encouraged?

    Although sometimes we get improvement without effort, most would agree that if you need to improve a something then a change is required. And while we sometimes may ‘know’ in advance that a certain change will produce a better result, we also know changes are not guaranteed to work as intended. Nonetheless, many changes have anticipated […]

  • Everyone in a C-Store Operation Can Find Comfort Under the Blanket of Accountability

    Accountability is everyone’s friend. It provides the support that organizes, motivates, rewards and recognizes your work. Too often, in the rush to keep things moving we only take time to analyze problems or mistakes to fix them. A natural management response but one that can leave us feeling less that perfectly appreciated. The great thing […]

  • 3 Steps You Can Take in Your Stores to Improve your Monthly P&L Statement

    If you were to hand one of your Store Managers your P&L Statement, they may be able to tell you if it is a good or bad.    For example, if beer sales are down in their store on the P&L, their answer may  be, “I need to sell more beer next month.”   To ask them what they […]

  • The 4 Components of a Balanced C-Store Performance Scorecard

    If you were to be asked to judge a picture when someone was standing in front of it at the time, you would probably say you could not make the call until you see the entire picture.  If given the option of a tricycle or a unicycle, most would opt for the stability of the […]

  • Surprising Results of the C-Store Managment Method of Accountability

    Accountability works, is needed and is expected in almost every situation – work, athletics, academics, relationships; you name it. Nonetheless, it often feels bad when encountered. Well at least when it is encountered as a ‘teaching’ or ‘coaching’ moment. The problem, however, is not that feedback for negative performance is often done incorrectly. Getting help […]

  • Passport C-Store Clients Have a New Business Intelligence Option

    Anyone with Gilbarco’s, Passport® Version 10.N or higher, now has the ability to quickly start using analytic reports to improve store performance and grow their businesses. This is not to say that reading your transaction data as it comes out of the register will tell you exactly what you want to know, for it does […]

  • Is Business Intelligence Too Complicated for Small C-Store Operators?

      Some argue that you have to have hundreds of stores to afford the staff and expertise needed benefit from business intelligence. Processing, organizing, analyzing and sharing the insights takes time, money and resources that are just too costly for small operators. With all the challenges of running a store the management is just too […]

  • The 3 C’s That Define the Power of the Check List

    We have been to and talked with C-Stores who use checklists.  They have duty lists in the stores, IT backup lists in the IT departments, people have to do lists on their desks and there are probably many more we haven’t seen.  These are usually tasks that need to get done and what their managers are […]

BandyWorks LLC
BandyWorks LLC
Blog Post

New blog articles detected.

  • Why Grades Matter for C-Store Performance

    Many innovative tools are using simple grades to turn complex data into understanding, motivation and action. Many argue as to the validity of a single score showing anything meaningful, but many others believe it is one of the most effective ways to use data to help improve performance. I have seen these basic grades used […]

  • 4 Ways to Make Your C-Store Database Sell More Snickers

    Every C-Store owner challenges us data geeks to do something useful, like selling more Snickers. They often tease that data cannot sell anything or help with the real work of providing convenience. We know they are right in many ways. Of course it is the C-Store staff that does the real work to make service […]

BandyWorks LLC
BandyWorks LLC
Blog Post
  • If you read articles in the C-Store Industry journals or magazines it is hard to find an issue without some sort of mention on the value of analyzing your data and using it to drive your business.  A lot C-store operators feel like they have so much data it feels like a Big Data mountain to climb in […]

BandyWorks LLC
BandyWorks LLC
Blog Post

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