Bluewolf
Bluewolf
YouTube Video
  • Live from Salesforce World Tour New York: The future of business requires a new level of personalization and customer intimacy powered by AI and data. Join Bluewolf's Analytics Director, Adam Bataran, and Managing Director of Industries, David Trinh, to learn how to prepare your company for a new customer relationship paradigm that puts customers and data at the center. Speakers: Adam Bataran Ma...

Bluewolf
Bluewolf
YouTube Video
  • How to manage innovation. 70% of transformation initiatives fail, often due to an insufficient operating model to manage innovation. An agile and responsive approach is critical for long-term success on the platform. Executives from T-Mobile, Caesars Entertainment, and The Standard, three very different companies with unique Salesforce journeys, discuss how they manage and sustain innovation.

Bluewolf
Bluewolf
YouTube Video
  • How can Salesforce Einstein and IBM Watson work together in Sales Cloud? Covering more than 260,000 financial advisors and offering over 90 products, WisdomTree's sales and marketing teams were challenged with knowing which prospects to prioritize and target. WisdomTree neither had the bandwidth nor the technology to handle the volume of growing data and urgency of customer demand. With the help...

Bluewolf
Bluewolf
YouTube Video
  • Just 29% of marketers say they have a complete view of their customers. Unlock dark data with AI at a scale, as your data is indeed your business. Leaders today are integrating AI at an expeditious pace and focusing on: - Efficiency and responsiveness - Personalization and adaptation - Insights and guidance AI allows for nimble management within multiple Salesforce organizations across Sales, Se...

Bluewolf
Bluewolf
YouTube Video
  • AI will impact every facet of business—changing how we work, and the pace of innovation. It has the power to deliver immense business value, and help brands create the personalized experiences that customers demand. However, to realize its full potential requires a shift in how organizations invest their resources, develop their talent, and foster an AI mindset focused on unlocking creativity and ...

Bluewolf
Bluewolf
YouTube Video
  • AI Now™ Chatbots With the power of AI, chatbots can transform contact centers by increasing first contact resolution, call deflection, and customer satisfaction. However, not all chatbots are created equal. Here are the seven characteristics that take a chatbot from Good to Great: - Conversational Maturity - Omni-capable - Integrates with CRM - Emotionally Intelligent - Free to Explore - Autonom...

Bluewolf
Bluewolf
YouTube Video
  • Redesign employee experience with Lightning Lightning can be transformative to every area of a company's business, but it's important to understand how a Lightning transition will impact user behavior, and how to plan accordingly. When T-Mobile decided to transition to Lightning, they were challenged with changing an internal perception of Salesforce as more than just an admin-heavy tool. With S...

Bluewolf
Bluewolf
YouTube Video
  • IBM's historic service transformation with Salesforce and Bluewolf. IBM, one of the world's largest and most complex enterprises, is making their vision to transform customer support reality with Salesforce. Partnering with Salesforce and Bluewolf, IBM embarked on a historical service transformation, designing a modernized, intelligent agent platform that enables new levels of engagement. With S...

Bluewolf
Bluewolf
YouTube Video
  • Digital service transformation in Telecom 87% of C-level Telecommunications Industry executives identify customer experience as the ultimate market differentiator. What can Communication Service Providers (CSPs) do to reduce churn in the face of increasing costs of service?

Bluewolf
Bluewolf
YouTube Video
  • Learn how to achieve a return on intelligence. Now that AI is for everyone, how can you create new value with Salesforce? Based on insights from over 1,800 customers, Bluewolf's sixth-annual The State of Salesforce report uncovers top global trends, including how organizations are implementing AI, analytics, and transformation initiatives to achieve a return on intelligence.

Out-Market Your Competitors?

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account Log in

By signing up, you agree to the Terms of Service and Privacy Policy.

Out-Market Your Competitors

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account

Already a user?  Log in

By signing up, you agree to the Terms of Service and Privacy Policy.