Boxever
Boxever
Blog Post
  • I’m often asked how our global clients create best-in-class customer experiences for their passengers and, from working with them, Aer Lingus is a great example of a travel brand that is getting it right. As the first and only Irish carrier to receive a 4-Star rating from Skytrax, the world’s leading airline and airport rating... The post 7 Tips on Creating World-Class Customer Experiences from Ae...

Boxever
Boxever
Blog Post
  • Partnership Supports Aer Lingus’ Growth Strategy by Driving Increased Direct Bookings and Ancillary Revenues   Dublin, Ireland (November 7, 2017) – Boxever, the Customer Intelligence Cloud for marketers, today announced that Aer Lingus, Ireland’s only four-star airline, has selected Boxever to help deliver on its promise of industry-leading guest experience. Aer Lingus partnered with Boxever becau...

Boxever
Boxever
Blog Post
  • If you work in the financial services industry, you might feel a bit like Dorothy after she landed in Oz. Change is everywhere – especially when it comes to customer expectations. The modern customer is expecting convenient, personalized interactions with their bank, especially when it comes to online and mobile interactions. So how can banks... The post Financial Services: Ready to Bank on Person...

Boxever
Boxever
YouTube Video
Boxever
Boxever
Blog Post
  • Amazon’s acquisition of Whole Foods is giving the e-commerce giant a gold mine of consumer data. Boxever shares how brands can use offline and online data to enhance customer interactions. Amazon’s $13.7 billion acquisition of Whole Foods Market Inc. has been the talk of the town over the past few weeks. While many industry experts are commenting on... The post Shopping for Consumer Data: Amazon a...

Boxever
Boxever
Blog Post
  • Dermot O’Connor, vice president of product & co-founder at Boxever, shares advice on creating successful micro-moments. Five seconds. In the age of content overload, sometimes that’s the only amount of time you have to make an impression on a customer. Regardless of whether a customer is researching a purchase on your website or browsing through... The post Micro-moments: What can you do with five...

Boxever
Boxever
YouTube Video
  • Boxever is the Customer Intelligence Cloud for marketers. It connects all of your customer, product and operational data, putting your customer at the centre of your business and enabling true 1:1 personalization on a level you’ve never seen before. The change is fast, the impact dramatic and the payoff real. Boxever customers have achieved results such as: • 4.3% increase in monthly reve...

Boxever
Boxever
YouTube Video
  • John Callan, VP of Marketing with Boxever, explains 'The Personalization Gap in Data' using a whiteboard for anyone in marketing looking at data solutions in tech. Working with your company's customer, operational and product data is tricky. Drawn from all parts of the organisation, multiple data sources feeding multiple channels in different contexts means that following the customer and delive...

Boxever
Boxever
YouTube Video
  • Boxever sells the first and only customer-centric cloud on the market, which is built upon two key components: The Customer Data Platform and the Predictive Personalization Engine. Boxever built the industry's best real-time data store to amass data about every purchase, event, click, search term, device, social message, in-flight interaction, call-center interaction, geo-fence event and more, for...

Boxever
Boxever
YouTube Video
  • Welcome to the leading Data Science Platform and Customer Intelligence Cloud in Travel. We work with some of the coolest brand in Travel including Emirates, Air New Zealand, eDreams ODIGEO, Cebu Pacific, Brussels Airlines, and Aer Lingus who rely on Boxever to help acquire, convert and retain customers through unique and personalized experiences.

Boxever
Boxever
YouTube Video
  • Welcome to the leading Data Science Platform and Customer Intelligence Cloud in Travel. We work with some of the coolest brand in Travel including Emirates, Air New Zealand, eDreams ODIGEO, Cebu Pacific, Alitalia, AeroMexico, Brussels Airlines, and Aer Lingus who rely on Boxever to help acquire, convert and retain customers through unique and personalized experiences.

Boxever
Boxever
YouTube Video
  • Welcome to the leading Data Science Platform and Customer Intelligence Cloud in Travel. We work with some of the coolest brand in Travel including Emirates, Air New Zealand, eDreams ODIGEO, Cebu Pacific, Alitalia, AeroMexico, Brussels Airlines, and Aer Lingus who rely on Boxever to help acquire, convert and retain customers through unique and personalized experiences.

Boxever
Boxever
YouTube Video
  • In this Tnooz-Boxever FREE TLearn webcast, you will learn about five ways you can use personalization right now to not only increase conversion but also delight your travel customers. Join Boxever’s experts as they share how CRM, customer intelligence and personalized marketing are transforming the travel industry. Presenters for the FREE TLearn webcast are: - David O’Flanagan, CEO, Boxever - R...

Boxever
Boxever
Blog Post
  • Traditionally speaking, enterprise software hasn’t always been at the forefront of exhibiting cutting edge user experiences, and it is easy to see why. Bloated software created by siloed, engineering led teams and a lack of understanding of users, means mature enterprise applications are often bulky, inflexible and difficult to use. However, the rules have changed... The post Lessons Learned: Desi...

Boxever
Boxever
Blog Post
  • Our team reflects on customer, partner and company success in the first half of 2017. At Boxever, we’ve understood since day one that personalization is key to improved customer conversion and brand loyalty. But in the first half of 2017, we are seeing continued industry-wide acceptance of this understanding. Companies are seeking customer intelligence solutions... The post Interesting highlights ...

Boxever
Boxever
Blog Post
  • At the recent Future Travel Experience conference in Dublin, Boxever chaired a discussion on “Leveraging AI to drive Ancillary Revenues” as part of the Co-Creation Forum. Facilitating the debate was Paul Murrell our Client Solutions Director who has over ten years of direct airline experience in using data and data science to grow ancillary sales.... The post Using Data and Insight to Drive Ancill...

Boxever
Boxever
Blog Post
  • Amazon’s recent acquisition of Whole Foods caused severe disruption in the American grocery marketplace. Wal-Mart and Kroger both saw their stock lower the morning of the announcement. Not surprising though, as it had been heavily-speculated and widely-reported for years that Amazon was looking to venture into the grocery business, including home delivery and traditional bricks-and-mortar... The p...

Boxever
Boxever
Blog Post
  • A few years ago, Professor John Bessant, then of the Centre for Research and Innovation Management at the University of Brighton, started a seminar on Innovation with an unusual quote. The Professor read from the first page of A. A. Milne’s ‘The World of Pooh’ – an unlikely source for innovation! The first paragraph reads:... The post Boxathon ’17 appeared first on Boxever.

Boxever
Boxever
Blog Post
  • Boxever’s Dave O’Flanagan discusses the impact that Artificial Intelligence (AI) is having on the airline experience. In December 1903, a monumental event took place: Orville and Wilbur Wright flew the world’s first successful airplane. Over the years, innovations in technology have drastically changed airline capacity, speed and safety. Fast forward over 100 years and, while... The post 3 Ways Ar...

Boxever
Boxever
Blog Post
  • At Boxever, we’ve talked to our customer about a ‘Personalization Maturity Curve’ to illustrate a company’s journey towards achieving true, one to one personalization at scale. We’ve found that organizations are starting to explore how to use their data better and more productively for customers. From our experience in the travel space, we’ve observed that... The post The Journey to True 1:1 Perso...

Boxever
Boxever
Page Metadata Update

New page title detected.

  • New: Boxever’s Dave O’Flanagan discusses the impact that Artificial Intelligence (AI) is having on the airline experience. In December 1903, a monumental event took place: Orville and Wilbur Wright flew the world’s first successful airplane. Over the years, innovations in technology have drastically changed airline capacity, speed and safety. Fast forward over 100 years and, while...
  • Old: At the recent Future Travel Experience conference in Dublin, Boxever chaired a discussion on “Leveraging AI to drive Ancillary Revenues” as part of the Co-Creation Forum. Facilitating the debate was Paul Murrell our Client Solutions Director who has over ten years of direct airline experience in using data and data science to grow ancillary sales....
Boxever
Boxever
Page Metadata Update

New page title detected.

  • New: Boxever’s Dave O’Flanagan discusses the impact that Artificial Intelligence (AI) is having on the airline experience. In December 1903, a monumental event took place: Orville and Wilbur Wright flew the world’s first successful airplane. Over the years, innovations in technology have drastically changed airline capacity, speed and safety. Fast forward over 100 years and, while...
  • Old: Boxever’s Dave O’Flanagan discusses the impact that Artificial Intelligence (AI) is having on the airline experience. In December 1903, a monumental event took place: Orville and Wilbur Wright flew the world’s first successful airplane. Over the years, innovations in technology have drastically changed airline capacity, speed and safety.  Fast forward over 100 years and, while technology...

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