BPIR.com Limited
BPIR.com Limited
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  • Baldrige Principles Bring Organizational Change, Learning to National Guard
    What are the benefits and challenges of starting a Baldrige-based program from scratch in your organization? Lt. Col. Rory Thompson started such a program at the Idaho Army National Guard. In this blog, he shares his experiences on how he has been working from within to encourage a defense organization to implement Baldrige's learning principles to achieve organizational performance excellence.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • New study shows we work harder when we are happy
    Happiness makes people more productive at work, according to the latest research from the University of Warwick. Economists carried out a number of experiments to test the idea that happy employees work harder. In the laboratory, they found happiness made people around 12% more productive.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Best Practice Report – Knowledge Management
    Why should an organisation be interested in developing a culture of knowledge management within the workplace? The main objective of knowledge management is to capture information or knowledge and make it available so others within an organisation might use it.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • The 6th International ISO 31000 Risk Management Conference
    Every year, the conference brings together the brightest risk management thinkers and practitioners in the world, associated to the international ISO 31000 risk management standard. The rise of the ISO 31000 standard worldwide has changed the risk management landscape beyond compliance toward improved performance and better decision-making.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • The Quality Management Forum
    The Quality Management Forum is the quarterly refereed publication of the Quality Management Division and is one of the key benefits of QMD membership. The Forum includes articles on quality management as well as information on QMD activities such as the annual conference and the certified quality manager program.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Is the customer really always right? A hotel company invests in its employees first
    What if you turned the service philosophy "the customer is always right" on its head and considered your employees first? What would happen to your customer service? Employees first (or ladies and gentlemen first) is a consideration of two-time Baldrige Award recipient Ritz-Carlton Hotel Company, LLC, where inspired, engaged employees are considered one of the most critical investments, said Valo...
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Lots of Activity, No Progress
    Measurement of activity rather than progress is a common problem in organizations. Frequently, it starts with a desire to measure and manage by fact, and the easiest measures to begin with are activity measures. Activity measurement is not wrong, if you are measuring the right activities.
BPIR.com Limited
BPIR.com Limited
Blog Post
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • How many KPIs do I need? (fewer than you think)
    If there is one thing that we are really good at, it is measuring things. If it moves, measure it. If it doesn’t move, measure how long it stays still. We are convinced that if we can measure it, then we can manage it. And the result? We spend more time measuring than managing.
BPIR.com Limited
BPIR.com Limited
Blog Post
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • 1st ASQ Canada Conference – 25/26th September 2017
    The first ASQ (American Society for Quality) Canada Conference will take place on September 25 and 26, 2017 in Ottawa at the Canada War Museum. The theme will be "A Confederation of Quality Professionals Working toward an Inclusive and Sustainable Canada". It will focus on how we can work together to make a stronger and more resilient Canada by harnessing the knowledge, capability and talent of w...
BPIR.com Limited
BPIR.com Limited
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New blog articles detected.

  • Launch of the 2nd cycle of Dubai We Learn government projects
    The Dubai Government Excellence Programme (DGEP), part of the General Secretariat of the Executive Council of Dubai, launched the initiative in October 2015. This initiative is in cooperation with the Centre of Organisational Excellence Research (COER), New Zealand. The initiative aims to empower a culture of institutional learning and the transfer and exchange of knowledge within the government s...
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • South African Quality Institutes latest news
    South African Quality Institute (SAQI) http://www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • How to make practical innovation sustainable
    Break through innovation gridlock, regardless of your organizational shape, size, or available resources. When Richard Branson told an audience of media, entertainment, food, fashion, retail, and healthcare startups that "small businesses are nimble and bold and can often teach much larger companies a thing or two about innovations that can change entire industries," this serial entrepreneur knew...
BPIR.com Limited
BPIR.com Limited
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New blog articles detected.

  • Winners of the 5th International Best Practice Competition
    The 5th International Best Practice Competition was held at NMIMS University, Mumbai, India, 25/26th April 2017. The Best Practice Competition encourages organizations to share their best operational and managerial practices, processes, systems, and initiatives and learn from the experience of others.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Winners of the 1st Organisation-Wide Innovation Award
    The 1st Organisation-Wide Innovation Award was held at NMIMS University, Mumbai, India, 25/26th April 2017. This award recognises organisations that have embraced best practice learning and combined this learning with their own ideas and creativity to become highly innovative.
BPIR.com Limited
BPIR.com Limited
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New blog articles detected.

  • To invent your organization’s future, experiment, question, sometimes fail
    Create an innovation advantage for your organization by letting go of industrial-age principles, embracing imagination, and experimenting even if you might fail, said Polly LaBarre, co-founder and director of Management Lab (MLab) and co-founder of MIX (Management Innovation eXchange). LaBarre, who delivered the 29th Annual Quest for Excellence Conference keynote presentation, said, "You cannot ha...
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Summer School on Quality and Organizational Excellence 2017
    Welcome to the Summer School on Quality and Organizational Excellence 2017, at the University of Minho, Portugal. This Program is a unique opportunity to learn, share experiences and know new colleagues that together have the same passion – the passion for Quality.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Being remarkable from the boardroom to the bedside
    "Remarkable" means extraordinary, uncommon, worthy of notice or attention, unusual. Would you use that word to describe your place of work? How about your hospital? Now imagine how much more confidence you would have in your health care provider if it had proven itself to be extraordinary or remarkable. Baldrige Award recipient Hill Country Memorial continues to work toward being remarkable ever...
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • An exploration of innovation: An organization’s only insurance against irrelevance
    Addressing some probing questions-such as "How do you create a DNA-deep, sustaining capacity for innovation?" "What does it mean to be a leader in a creative, connected, disruptive world?" and "How do you create organizations that unleash rather than squash human potential?"-LaBarre will reveal practical, high-impact ways to innovate, adapt, and succeed, redefining how leadership, change, innovati...
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • It started out about an award, it ended up about operational improvement
    Throughout the almost 30-year history of the Baldrige Award, high-achieving organizations that might already be tops in their industries have been attracted to the idea of winning this highest, national, Presidential award for organizational performance excellence-another feather in their caps and highlight for customers and investors. But often, the journey to the award becomes something more. Th...
  • South African Quality Institutes latest news
    South African Quality Institute (SAQI) http://www.saqi.co.za is the national body that co-ordinates the Quality effort in South Africa. Their monthly newsletter is an excellent source of information to keep up with the latest quality issues in South Africa.
  • Finally, evidence that managing for the long term pays off
    Companies deliver superior results when executives manage for long-term value creation and resist pressure from analysts and investors to focus excessively on meeting Wall Street's quarterly earnings expectations. This has long seemed intuitively true to us. We've seen companies such as Unilever, AT&T, and Amazon succeed by sticking resolutely to a long-term view. And yet we have not had the compr...
  • The Most important management skill
    I've been teaching management and leadership skills now for over 25 years to new managers and supervisors as well as to seasoned veterans. I've met, researched, and worked with some of today's renowned leaders including Captain Mike Abrashoff, Warren Bennis, Marshall Goldsmith, Jack Welch, Sir Richard Branson, John Kotter, Dave Ulrich, Pat Lencioni, and many others.
  • Best Practice Report – Achieving High Levels of Employee Happiness
    Evidence from decades of research has shown that improving happiness in the work­place delivers significant increases in profit, productivity, and innovation; it also leads to substantial cost savings. Happier workers are healthier, more effective team players, and provide better customer service. Happier businesses attract top talent, and are more likely to retain their best workers.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • Gettging airborne: Cultural transformation in the Navy
    When Ernie Spence arrived as the new commanding officer for the Navy's largest F-18 training squadron, he was met with disarray. Of the squadron's 117 planes, most had fallen into disrepair - leaving just one plane safe to fly. As a result, the team responsible for training about 60 percent of Navy squadron pilots was more than a year and a half behind schedule.
  • Podcast: Benchmarking – An interview with Dr Robin Mann
    Listen to Dr Robin Mann, Head of the Centre of Organisational Excellence Research at Massey University, discussing one of the most powerful, yet greatly underused organisational improvement methods – best practice benchmarking. This was an interview by Michael Voss (CEO of Pyxis and MichaelVossNZ.com).
  • It’s not how much you practise, but how often
    Like many people, I like to make resolutions at the start of new year. New Scientist reported that only 10% of the resolutions made in January will survive until December. In many instances, it is because new habits were not formed so we can make the necessary changes to our lives.
BPIR.com Limited
BPIR.com Limited
Blog Post

New blog articles detected.

  • The ups and downs in an evolution of excellence
    According to Merriam-Webster's dictionary, an evolution is a process of continuous change from a lower, simpler, or worse to a higher, more complex, or better state. Here's a story of an organizational evolution that includes a recession, natural disasters, and growth-and the excellence that came out of it.

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