CAKE Corporation
CAKE Corporation
Blog Post
CAKE Corporation
CAKE Corporation
Blog Post
CAKE Corporation
CAKE Corporation
Blog Post
  • Your relationship with your customers is the backbone of any company’s success, and it’s your support team that maintains that relationship when times are tough. A customer will only call support if they have a problem, and how that problem is resolved could be the difference between fallout and loyalty.  Given the importance of the support role, it’s critical to empower your

CAKE Corporation
CAKE Corporation
Blog Post
  • To mark International Women’s Day, Microsoft launched the #MakeWhatsNext campaign and co-hosted a forum alongside Sysco LABS at the Sysco LABS headquarters in Colombo 7. The event illustrated the changing workplace roles of women, and the importance of young women pursuing careers in Science, Technology, Engineering and Math (STEM). Over a 100 people—from daughters and

CAKE Corporation
CAKE Corporation
Blog Post
  • Salesforce is the world’s largest Customer Relationship Management (CRM) system with customers of enormous scale including Adidas, KONE, The US bank and AWS. But what is it that makes them the leader? Put simply, you’d be hard pressed to find a platform as feature rich as Salesforce.  So, many major companies turn to CRM to streamline their customer management, from approaching potential customers...

CAKE Corporation
CAKE Corporation
Blog Post
  • DevOps is a software engineering culture and practice that aims at unifying software development (Dev) and software operation (Ops). The main characteristic of the DevOps movement is to strongly advocate automation and monitoring at all steps of software construction, from integration, testing, releasing to deployment and infrastructure management. DevOps aims at shorter development cycles, increa...

CAKE Corporation
CAKE Corporation
Blog Post
  • Quality – the constant battle to deliver products fast, yet uphold a high level of quality. Engineers have been engaged in this battle since the beginning, and the way they’d reconciled the dilemma was to introduce development process improvements. But this meant there was lesser focus on the testing standard itself. To counter this limitation,

CAKE Corporation
CAKE Corporation
Blog Post
CAKE Corporation
CAKE Corporation
Blog Post
  • The year: 2018, the technology: Blockchain. This revolutionary technology is changing the way that humans have transacted since the beginning of time, disrupting established norms like buying, selling and borrowing and breaking down barriers which restrict and threaten the freedom of trade.   Today, humans still rely heavily on large intermediaries of centralized institutions such as banks, govern...

CAKE Corporation
CAKE Corporation
Blog Post
  • In 2018, innovations will emerge out of the foundational technologies conceived over the past few years. Most of these innovations are still in their early stages, and may only start gaining ground several years from now, but they hold the potential to change the way we live and the way we work and we may

CAKE Corporation
CAKE Corporation
Blog Post
  • This method of Software Development has taken off over the last decade, with practices such as delivering working prototypes and incremental releases being the norm now. The term “You snooze, you lose” has never been truer in the IT industry. If you look at most high performing IT companies, you’ll notice that they deploy releases

CAKE Corporation
CAKE Corporation
Blog Post
  • Malinga Perera from the Sysco LABS Data and Analytics team talks about Distributed Computing  including ETL Frameworks and Apache Storm as an ETL Tool. Watch full video, below:    

CAKE Corporation
CAKE Corporation
Blog Post
  • In this Innovation Session, Keet Sugathadasa delves deep into cyber security and talks in detail about security best practices, analyzing and breaking encryption schemes, hacking and how it plays out within the Sri Lankan legal system. Watch full video below:    

CAKE Corporation
CAKE Corporation
Blog Post
  • Our operations engineering team handles the development of tools such as Pulse Assist, to help our support teams perform to their maximum potential. They’re working on some cool new features such as being able to analyse information from support calls and past issues, making smarter suggestions as to the potential causes of problems, and providing

CAKE Corporation
CAKE Corporation
YouTube Video
  • Our operations engineering team handles the development of tools such as Pulse Assist, to help our support teams perform to their maximum potential. They're working on some cool new features such as being able to analyse information from support calls and past issues, making smarter suggestions as to the potential causes of problems, and providing step-by-step solutions. The key component that fue...

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