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  • The GDPR's commencement date is fast approaching, so here is a crib sheet to get put you on the right track to achieving compliance before May 2018. The post INFOGRAPHIC – Your GDPR Crib Sheet appeared first on Ceterna.

Ceterna
Ceterna
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  • The GDPR’s commencement date is fast approaching, so Ceterna’s put together a crib sheet to get put you on the right track to achieving compliance before May 2018.   Click here to download this infographic! Also check out our previous blog posts about everything Salesforce here

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Ceterna
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  • Yes, the GDPR will change your obligations. Here’s how to keep up We have another acronym for you to contend with – it’s “GDPR” – the European General Data Protection Regulation (www.eugdpr.org). Chances are, ‘GDPR’ is already in your company’s lexicon. The 25 May 2018 implementation date is just around the corner, and the GDPR ... Read More The post Everything you need to know about GDPR appeared...

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Ceterna
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  • “Salesforce Lightning is the CRM we would have built in 1999 if all of the technology that we have today existed back then.” – Salesforce Blog, 2016  As the world’s leading CRM solution, Salesforce is constantly evolving. Salesforce Lightning is at its latest stage of evolution and drives a constant wave of technological transformation. Each ... Read More The post It’s Time to Switch to Salesforce...

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  • Planes, trains and travel websites Planes, trains and travel websites In the 1990s, the dot-com era was bursting with predictions that the world of commerce was on the verge of a revolutionary change. Commentators painted pictures of a digital landscape in which automation, communication and data would drive the way forward. Twenty years later, we ... Read More The post Driving innovation in the H...

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  • Mobile optimisation must give way to ‘mobile first’ by Sean Harrison of Ceterna We’ve all found ourselves doing it at some point: absent-mindedly tried to swipe your laptop screen as you would a tablet or smartphone instead of using the keyboard. It’s really nothing to be embarrassed about. It’s a simple reflect action, but also ... Read More The post Mobile optimisation must give way to ‘mobile f...

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Ceterna
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  • AI will only become a threat to our jobs if we don’t embrace it by Sean Harrison-Smith, managing director Ceterna   Judging by the growing fear that currently surrounds the uptake of artificial intelligence (AI), anyone would think we’re in the throes of a destructive uprising – the kind depicted in I, Robot. The rise of AI ... Read More The post AI will only become a threat to our jobs if we don’...

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  • A major benefit of Cloud computing is the ability to constantly update and improve software solutions to enhance the Salesforce lightning experience. First of all, as the world’s leading Customer Relationship Management (CRM) solution, Salesforce leverages that feature by issuing Summer, Winter and Spring releases each year to constantly pioneer a superior User Interface (UI) ... Read More The pos...

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  • Salesforce has always been driven by your sales reps’ needs. As the world’s leading client relationship management (CRM) solution, Salesforce has spent nearly two decades pushing the envelope on technological transformation by giving your sales reps modern design, connectivity, mobility, automation and, in more recent iterations, intelligence and predictive analytics. The latest user interface (UI...

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Ceterna
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  • Shoppers use their laptops to research products before visiting a store, or use their smartphone to compare prices every day. It just shows how today’s customer interactions can be compared to “journeys” or “lifecycles”, with multiple touch points across multiple channels. Millennials Leading the Way (No surprise here!) Today’s retail experience is being transformed by ... Read More The post The S...

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Ceterna
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  • Leveraging Salesforce for High Tech  First of all, at Ceterna, we love the high tech sector because, while some people dream it, the high tech sector makes it happen – especially here in the UK where there seems to be no limit to the number of innovative ideas turned into reality. Eight Great Technologies What […] The post High Tech: Driving Innovation and Growth appeared first on CETERNA.

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Ceterna
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  • According to The Manufacturer magazine, the UK’s manufacturing sector is the 11th largest in the world, making up 11% of our GVA, 54 percent of our exports, and directly employing over 2.6 million people. The post Innovate, Build & Connect. Helping Manufacturers Embrace the Future appeared first on CETERNA.

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Ceterna
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  • Conga enhances the Salesforce experience by giving you better control over your data, documents, reports and contracts. The post Conga: Data, Documents, Contracts, Reports and much more appeared first on CETERNA.

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  • How can your SMB jump ahead of the pack in 2017? (Learn how you’re already on your way!) You’ve spent years (or decades, maybe?) building your business. While you have had success, but the pressure to keep competing and growing never stops. This is the life you chose and you would not have it any other […] The post How your SMB can jump ahead of the pack in 2017 appeared first on CETERNA.

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New blog articles detected.

  • Salesforce Winter ’17 – customisation, mobility & connectivity

    Salesforce Winter ’17 Release offers greater customisation, mobility and connectivity In a keynote address to this year’s Dreamforce conference, John Ball of Salesforce emphasised: “The sales process is no longer linear.” He’s absolutely right. In today’s world, you approach your customer’s needs from a variety of angles – using everything from collaborative communities to mobile […] The post Sale...

  • The Salesforce Spring ’17 release – All you need to know

    The Salesforce Spring ’17 Release is in progress…   Thanks to our friends at Salesforce, Spring’s inspiring message of growth can be felt in the recent announcement of the Salesforce Spring ‘17 release. Salesforce Spring ’17 brings lots of Lightning Experience usability enhancements to make users even happier. Salesforce have built artificial intelligence right into the […] The post The Salesforce...

  • 2016 – A year of connectivity, automation and innovation

    Reflecting on 2016, and it has been a great year. Ceterna embraces the power of technology for connectivity, automation, and innovation. The post 2016 – A year of connectivity, automation and innovation appeared first on CETERNA.

  • The Synergy between Pardot & Salesforce

    When you think about marketing and sales it’s important to remember that both teams are pursuing the same goal - converting leads and acquiring customers. The post The Synergy between Pardot & Salesforce appeared first on CETERNA.

  • The Power of Artificial Intelligence with Salesforce Einstein

    Harnessing the Power of Artificial Intelligence with Salesforce Einstein! It’s happening in C-suites around the world as we speak. Right now, managers in companies of every size and every industry are discussing the way forward by analyzing their past performance. When you say it out loud, it seems odd, doesn’t it? Do leaders really look […] The post The Power of Artificial Intelligence with Sales...

  • Leveraging Agile Implementations for Salesforce

    Everyday Ceterna uses Agile methods for creating, building and testing the Salesforce platform within organisations. The post Leveraging Agile Implementations for Salesforce appeared first on CETERNA.

  • Why use a Salesforce-managed support service?

    Choosing Salesforce as your Customer Relationship Management (CRM) platform is your critical first step towards taking your company to the next level. The next step is selecting a partner for your Salesforce-managed support service. Leveraging the strengths of the industry’s leading CRM solution, your entire company – from the management table to the business units […] The post Why use a Salesforc...

Ceterna
Ceterna
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  • Cloud computing is transforming the IT landscape with aspirational qualities for businesses across all industries, and as the cloud computing phenomena grows every day ordinary IT systems are being replaced with smarter cloud ecosystems. The post The Era of Cloud Computing appeared first on CETERNA.

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