Chargeback.com
Chargeback.com
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  • Subscription box companies are booming. About 37 million visitors have visited their websites as of April 2017. That is over 800% in growth compared to 2014. The main benefit these companies offer is that customers can order everything on a recurring basis. Whether it is food, clothing or dog toys, ... Read More The post How Subscription Box Companies Challenge Chargebacks appeared first on Charge...

Chargeback.com
Chargeback.com
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  • If the holiday shopping season has taught us anything so far, it is this: mobile shopping will continue to grow as the point of purchase. Thanksgiving and Black Friday started the season with a bang after earning $2.36 billion and $5.03 billion in online sales, respectively. Small Business Saturday earned ... Read More The post How to Take Advantage of Mobile Shopping appeared first on Chargeback.

Chargeback.com
Chargeback.com
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  • We all make mistakes. From a merchant’s standpoint, that could mean making mistakes with dispute management, measuring a team’s progress and providing quality to chargeback responses. What can make this matter worse is not knowing when a mistake is made. That traps us in continuously making that mistake over and ... Read More The post How to Correct Invisible Chargeback Mistakes appeared first on ...

Chargeback.com
Chargeback.com
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  • There are an infinite amount of roadblocks that can be put in place to stop fraudsters. The problem is the amount of roadblocks it would take to be absolutely confident that a transaction is authorized would cause so much friction it would be a terrible experience for the customers trying ... Read More The post Visa ID Intelligence appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Creating a Trust and Safety team unfortunately isn’t a cookie cutter, one size fits all task. Organizations face different trust and safety challenges depending on their industry, product or services, how their products or services are sold, and if it is sold in a P2P, B2B, or B2C environment. Endless ... Read More The post Essentials for Building a Trust and Safety Team appeared first on Chargeba...

Chargeback.com
Chargeback.com
Blog Post
  • Social media has brought various benefits to connect with one another. For merchants, it is a great tool to engage with consumers and to promote products to specific customers. But did you know you can use social media to challenge a chargeback? A cardholder’s digital footprint can be evidence to challenge ... Read More The post Challenge Chargebacks with Social Media appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Arbitration chargeback is a like a court trial. You want to have all of the evidence needed to challenge the chargeback. But you also want to make sure that the presented evidence will let you win the overturn, and fast. In its basic definition, arbitration chargeback allows merchants and consumers ... Read More The post Arbitration Chargeback: What Should Merchants Do? appeared first on Chargebac...

Chargeback.com
Chargeback.com
Blog Post
  • Whenever there was a dispute involving credit, there was always a chargeback in one form or another. What was the main root of the cause? It was fraud with an occasional scenario of jumbled records. Ever since the first merchant issued credit coins to the most loyal customers around 1865, ... Read More The post The Beginning of the Credit Card appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Fingerprints, accounts, facial recognition: these are few of many attributes machines piece together in order to know ‘you’ within the digital world. The evolving procedures that machines deploy to interpret this information, and the continuous assistance from humans to enhance its interpretation, remind me of that one scene from Tron: ... Read More The post Balancing Good and Bad Artificial Intel...

Chargeback.com
Chargeback.com
Blog Post
  • People want good deals. There is nothing mysterious about that. But people paying for good deals without verifying the facts? That is more alarming. According to Symantec’s latest Internet Security Threat Report, about 53 percent of its analyzed emails were spam; and the rate of these emails being infected by ... Read More The post Chargeback Management: Preventing Phishing Scams appeared first on...

Chargeback.com
Chargeback.com
Blog Post
  • What are the odds? You open up shop on Halloween, you physically or virtually interact with a few customers and within your daily routine, a credit issuer ruins your day with a chargeback dispute. Or to make it relatable with the ghoulish holiday, a customer just threw some toilet paper ... Read More The post 3 Tips to Overcome Tricky Credit Card Disputes appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • You made it through the painful chargeback process. You either fought it and presented compelling evidence or you just took the hit and and accepted the chargeback. Now that you have put the time and effort into settling the chargeback you may want to just ban the customer so they ... Read More The post Should You Ban Customers Who Chargeback? appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • In the age of ecommerce customers can find and buy products from all over the world with just a few clicks. There are very successful ecommerce merchants that don’t even have a physical brick-and-mortar location. This movement to online shopping is leaving the population of customers that do not use ... Read More The post Adding Non-Card Payments to Your Website appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • With just a few clicks anyone can dispute a transaction. Money is immediately taken from the merchant and given a time limit as little as 10 days to prove that the customer was legitimate. From the merchant’s perspective many emotions come from receiving a chargeback. Disappointment, anger, panic, and even ... Read More The post Committing Chargeback Fraud is Easy appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • As Play-N-Pay infographic clearly shows the tremendous level of success that PayPal is currently at and what was accomplished to get it there. This recap will go through a brief history of the company, PayPal’s current standing and statistics, and a demographic break down of their users. Courtesy of: PlayNpay ... Read More The post The Success Story of PayPal [Infographic from Play-N-Pay] appeared...

Chargeback.com
Chargeback.com
Blog Post
  • When your customer has made it all the way to check out it means your marketing efforts, your products, your website, and everything else you have put into company is working. The last steps before the sale is complete is for the customer to enter their payment information and hit ... Read More The post Adding Amazon Pay to Your Website appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Adding basic personalization to marketing or advertising efforts is old news. The “hello {insert first name here}” personal touch in emails is now just expected by customers. A company called Jivox is changing the playing field of personalization. This ad personalization technology company can integrate with Facebook and Instagram to ... Read More The post Social Geo-Targeting to the Next Level ap...

Chargeback.com
Chargeback.com
Blog Post
  • Trust and Safety policies are becoming more and more common among today’s top companies. Not only are the number of companies adopting these policies growing, but their growing internal Trust and Safety teams, as well. For better or for worse, companies are largely formulating the standards for these policies as ... Read More The post What’s a Trust and Safety Policy? appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Some of the very best holidays aren’t even real (technically). Who doesn’t enjoy on “National Puppy Day” when your social feeds are full of puppy pictures? For businesses, some of these fake holiday’s line up perfectly for some great PR or promotional events. National Donut Day was on June 2nd ... Read More The post Pinnacle of Make Your Own Holiday Success: Alibaba appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Are easy online transactions forcing consumers to make moral concessions they wouldn’t otherwise allow? Chances are you’ve shopped online in the last few weeks, as nearly 70 percent of Americans make purchases online at least once a month. Clearly, you aren’t alone. By 2020, global ecommerce sales will surge from ... Read More The post Fraud Prevention: Magnet to the Moral Compass appeared first o...

Chargeback.com
Chargeback.com
Blog Post
  • PayPal is a well known and trusted name in payments. When a customer is new to your business and does not fully trust your brand yet, it’s a good idea to have a PayPal option at checkout. It decreases friction in the checkout process as well creating a easy and ... Read More The post PayPal Payment Basics appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • On June 29, PlayStation users were notified by an email from PayPal telling them that their recent PlayStation Network transaction was refunded back to their account. Then another email from PlayStation or a notification from logging into their PSN account saying that their account was at a negative balance therefore ... Read More The post PayPal’s Mass PSN “Chargeback” appeared first on Chargebac...

Chargeback.com
Chargeback.com
Blog Post
  • Amazon’s the third annual Prime Day is coming back on July 11 and it’s even bigger and better than previous years. Prime Day has expanded to members in China, India, and Mexico, who will join the existing 10 countries to participate in 30 hours of discount shopping. The deals start ... Read More The post Amazon Prime Day 2017 Expectations appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Your merchant category code (MCC) needs to be included in retrieval requests and chargeback responses. Not only does it need to be included in your response document, but it can also impact the type of compelling evidence you need to provide as the contents of your response. But, that’s not ... Read More The post What is a Merchant Category Code (MCC)? appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post

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