Chargeback.com
Chargeback.com
Blog Post
  • It depends. That may not be the answer you were hoping to hear. But it’s true. The decision to outsource chargeback management relies on numerous factors that vary from one merchant to another. And the amount of chargebacks can easily tilt the scale in either direction. But this question will ... Read More The post Should I Outsource Chargeback Management? appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • There are three different types of fraudsters when it comes to customer disputes. In a three part series The Chargeback Lifecycle: A Tale of Three Fraudsters we will go over situations where each kind of fraud can happen. To kick off the series we will take a look at a ... Read More The post The Three Faces of Fraud (Part I: Chargeback Fraud) appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • We love how contributors add context into dispute management. Chanell Alexander from TrustRadius has tips for accounting and finance teams who have trouble with fraudulent chargebacks. Enjoy! A purchase may not go as planned. You may not know if you should issue a refund or fight a chargeback. Some purchases ... Read More The post How to Respond to Fraudulent Chargebacks appeared first on Chargeba...

Chargeback.com
Chargeback.com
Blog Post
  • Synthetic identity fraud is a growing concern that is under reported. EMV chips had limited the chances of a credit card being hacked. But that led fraudsters to an epiphany: if we can’t hack a cardholder, be a cardholder. Fraudsters are opening bank accounts with synthetic identities (we’ll say synthetic ... Read More The post Here Are Trends (And Tips) On Synthetic Identity Fraud appeared first ...

Chargeback.com
Chargeback.com
Blog Post
  • Our white paper examines the chargeback landscape of five U.S. industries. One of them is the restaurant industry. And is what this article focuses on even further. We took a look at some data from the Federal Reserve Bank of Kansas City. And these metrics are an eye-opener for restaurant ... Read More The post Chargebacks Being Served At Your Local Restaurant appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Anything can develop a risk. But the key is to know how much risk is involved, and what actions can you take in order to lower it. Real-time Resolution is a great start to reduce your risks of disputes and chargebacks. But a few extra (and free) advice can help ... Read More The post Calculate Your Dispute Ratio (And Prevent Chargebacks!) appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Cardholders are human. And like any human, they make mistakes during transactions. But these mistakes can foster an unfavorable action called friendly fraud. Don’t let the word friendly fool you. This type of fraud accounted for 31% of all fraud in ecommerce, according to a 2017 report from LexisNexis. We’re ... Read More The post The Chargeback Lifecycle (Part III: Friendly Fraud) appeared first ...

Chargeback.com
Chargeback.com
Blog Post
  • Chargebacks come in all sizes at the grocery store. Some are large and harmless, and others are small and detrimental. Our white paper, Industry Dispute Ratios, investigates how grocery merchants were impacted by revenue loss, chargeback occurrence and chargeback valuations. This will help current and aspiring merchants know what to ... Read More The post Grocery Merchants Receive Chargebacks appe...

Chargeback.com
Chargeback.com
Blog Post
  • Amazon is getting bigger. It was only recently that the e-commerce giant and JPMorgan Chase made public comments about a potential checking-account product, according to the Wall Street Journal. The initiative will target Millennials who are in favor of Amazon handling their finances and consumers who currently do not own ... Read More The post How Do You Handle Disputes on Amazon Seller Central? ...

Chargeback.com
Chargeback.com
Blog Post
  • Today, we’re going to take a look at the Industry Dispute Ratios of petroleum merchants. These are the merchants who let travelers and locals refuel their gas tanks during their commute. Without merchants like you, communities cannot move from one destination to the next. And this excessive movement are riddled with chargebacks ... Read More The post Chargebacks Are At The Nearest Gas Station appe...

Chargeback.com
Chargeback.com
Blog Post
  • Accenture published a 2017 report that highlights 10 Mega Trends Driving the Future of Payments.  And while reading the opportunities (and challenges) that banks and payment companies will experience, we couldn’t help but ask ourselves ‘How will these trends have an impact in how merchants resolve disputes?’ This article will ... Read More The post Learn How [10] Mobile Payment Trends Affect Dispu...

Chargeback.com
Chargeback.com
Blog Post
  • We recently wrote a white paper called Industry Dispute Ratios: A Deep Dive into Key Dispute Metrics including Ratios, Dollars Lost and Reason Codes. This process involved looking at a lot of data from the Federal Reserve Bank of Kansas City. And we were interested in looking at chargebacks from five ... Read More The post Chargebacks That Hurt the Travel Industry appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • MRC Vegas is the largest event in the world that is focused on fraud prevention, payment processing, cybersecurity, and technology. If you are one of the over 1,500 attendees that will make their way to the Aria Resort in Las Vegas for the four day event you are probably getting ... Read More The post What You Can Expect At MRC Vegas 2018 appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Recently, we showed the chargeback lifecycle from the involvement of a friendly fraudsters. Today, we’re going to tell another tale of how a chargeback begins and ends from the involvement of a true fraudster. Keep in mind we do our best to give you an illustration that remains authentic and ... Read More The post The Chargeback Lifecycle (Part II) appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • In our white paper, we dive deep into knowing how, and why, retailers receive chargebacks. Data from the Federal Reserve Bank of Kansas City revealed a stark division in how revenue loss can occur from Visa and MasterCard transactions, and American Express and Discover transactions. At face value, the chargeback ... Read More The post How Do Chargebacks Impact Retailers appeared first on Chargebac...

Chargeback.com
Chargeback.com
Blog Post
  • In our white paper, we dive deep into knowing how, and why, retailers receive chargebacks. Data from the Federal Reserve Bank of Kansas City revealed a stark division in how revenue loss can occur from Visa and MasterCard transactions, and American Express and Discover transactions. At face value, the chargeback ... Read More The post Breakdown of Retailer Specific Chargebacks (White Paper) appear...

Chargeback.com
Chargeback.com
Blog Post
  • Fraud- and authorization-related reason codes were already known to initiate the most chargebacks. But did you know that American Express and Discover transactions were 85% more likely to initiate a cancel-related chargeback in the U.S. restaurant industry? What about grocery merchants had faced chargebacks that were 53.36% more valuable from ... Read More The post How Do Chargebacks Affect My Bus...

Chargeback.com
Chargeback.com
Blog Post
  • A customer disputed a transaction and now you have a chargeback to deal with. Do you know where to start? Between specific evidence, digging around in card network documents, or even just starting to draft a document can all seem like overwhelming tasks. This article will break down the process ... Read More The post How to Create a Chargeback Response [The Right Way] appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • We reached out to Nasir N. Pasha (Esq.), the managing attorney of Pasha Law PC to get some expert legal advice on how to take legal action against a chargeback fraudster. In this guest Q&A, Mr. Pasha explains what legal matters merchants can take if chargeback fraud either gets out of ... Read More The post Pursuing Criminal Charges Against Gross Chargeback Fraud appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • There is money everywhere, and there are many payment technologies that will help send that money to your business. Today, we are going to discuss the similarities and differences between two processors: Stripe and Braintree. This article will explain how these two processors compare when it comes to pricing, features ... Read More The post Stripe vs. Braintree appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • We all take things for granted. But chargebacks are the one thing that customers should use appropriately. A recent article from Lifehacker’s two cents claim that chargebacks should be used as an insurance policy. While customers have their reasons to initiate a chargeback, we strongly advise you to tell them ... Read More The post Chargebacks are NOT Insurance (Spread the Word!) appeared first on...

Chargeback.com
Chargeback.com
Blog Post
  • Merchants need data. Data empowers them to make effective strategies that engage with their customers. It also allows merchants and affiliated parties to effectively manage chargebacks. All of this will soon be affected by the General Data Protection Regulation (GDPR).   This regulation will soon have worldwide implications as it becomes effective on ... Read More The post General Data Protection ...

Chargeback.com
Chargeback.com
Blog Post
  • You know the name. You may even play the game. Shopify has become a pervasive platform that helps a wide range of merchants to thrive in e-commerce. Over  500,000 businesses have been ‘shopified’ as of late-November, and they receive assistance in various procedures from marketing to credit card payments. Shopify ... Read More The post Learn How to Prevent Chargebacks on Shopify appeared first on ...

Chargeback.com
Chargeback.com
Blog Post
  • American Express announced that merchants are no longer required to get the cardholder’s signatures on all transactions starting in April 2018. The change in the checkout process applies to merchants worldwide. In the American Express press release they provide the reasoning behind the change. By not requiring merchants to collect ... Read More The post The Death of Signatures appeared first on Ch...

Chargeback.com
Chargeback.com
Blog Post
  • The Chargeback App was an ambitious undertaking that took the better part of the past 24 months to realize. In 2016, following numerous meetings, late-night worrying, and early-morning sessions, we decided to kill our old technology platform and rebuild it from scratch: a grueling and monumental project. The platform we ... Read More The post Chargeback App Announcement appeared first on Chargebac...

Chargeback.com
Chargeback.com
Blog Post
  • Subscription box companies are booming. About 37 million visitors have visited their websites as of April 2017. That is over 800% in growth compared to 2014. The main benefit these companies offer is that customers can order everything on a recurring basis. Whether it is food, clothing or dog toys, ... Read More The post How Subscription Box Companies Challenge Chargebacks appeared first on Charge...

Out-Market Your Competitors?

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account Log in

By signing up, you agree to the Terms of Service and Privacy Policy.

Out-Market Your Competitors

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account

Already a user?  Log in

By signing up, you agree to the Terms of Service and Privacy Policy.