Chargeback.com
Chargeback.com
Blog Post
  • In our white paper, we dive deep into knowing how, and why, retailers receive chargebacks. Data from the Federal Reserve Bank of Kansas City revealed a stark division in how revenue loss can occur from Visa and MasterCard transactions, and American Express and Discover transactions. At face value, the chargeback ... Read More The post Breakdown of Retailer Specific Chargebacks (White Paper) appear...

Chargeback.com
Chargeback.com
Blog Post
  • Fraud- and authorization-related reason codes were already known to initiate the most chargebacks. But did you know that American Express and Discover transactions were 85% more likely to initiate a cancel-related chargeback in the U.S. restaurant industry? What about grocery merchants had faced chargebacks that were 53.36% more valuable from ... Read More The post How Do Chargebacks Affect My Bus...

Chargeback.com
Chargeback.com
Blog Post
  • A customer disputed a transaction and now you have a chargeback to deal with. Do you know where to start? Between specific evidence, digging around in card network documents, or even just starting to draft a document can all seem like overwhelming tasks. This article will break down the process ... Read More The post How to Create a Chargeback Response [The Right Way] appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • We reached out to Nasir N. Pasha (Esq.), the managing attorney of Pasha Law PC to get some expert legal advice on how to take legal action against a chargeback fraudster. In this guest Q&A, Mr. Pasha explains what legal matters merchants can take if chargeback fraud either gets out of ... Read More The post Pursuing Criminal Charges Against Gross Chargeback Fraud appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • There is money everywhere, and there are many payment technologies that will help send that money to your business. Today, we are going to discuss the similarities and differences between two processors: Stripe and Braintree. This article will explain how these two processors compare when it comes to pricing, features ... Read More The post Stripe vs. Braintree appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • We all take things for granted. But chargebacks are the one thing that customers should use appropriately. A recent article from Lifehacker’s two cents claim that chargebacks should be used as an insurance policy. While customers have their reasons to initiate a chargeback, we strongly advise you to tell them ... Read More The post Chargebacks are NOT Insurance (Spread the Word!) appeared first on...

Chargeback.com
Chargeback.com
Blog Post
  • Merchants need data. Data empowers them to make effective strategies that engage with their customers. It also allows merchants and affiliated parties to effectively manage chargebacks. All of this will soon be affected by the General Data Protection Regulation (GDPR).   This regulation will soon have worldwide implications as it becomes effective on ... Read More The post General Data Protection ...

Chargeback.com
Chargeback.com
Blog Post
  • You know the name. You may even play the game. Shopify has become a pervasive platform that helps a wide range of merchants to thrive in e-commerce. Over  500,000 businesses have been ‘shopified’ as of late-November, and they receive assistance in various procedures from marketing to credit card payments. Shopify ... Read More The post Learn How to Prevent Chargebacks on Shopify appeared first on ...

Chargeback.com
Chargeback.com
Blog Post
  • American Express announced that merchants are no longer required to get the cardholder’s signatures on all transactions starting in April 2018. The change in the checkout process applies to merchants worldwide. In the American Express press release they provide the reasoning behind the change. By not requiring merchants to collect ... Read More The post The Death of Signatures appeared first on Ch...

Chargeback.com
Chargeback.com
Blog Post
  • The Chargeback App was an ambitious undertaking that took the better part of the past 24 months to realize. In 2016, following numerous meetings, late-night worrying, and early-morning sessions, we decided to kill our old technology platform and rebuild it from scratch: a grueling and monumental project. The platform we ... Read More The post Chargeback App Announcement appeared first on Chargebac...

Chargeback.com
Chargeback.com
Blog Post
  • Subscription box companies are booming. About 37 million visitors have visited their websites as of April 2017. That is over 800% in growth compared to 2014. The main benefit these companies offer is that customers can order everything on a recurring basis. Whether it is food, clothing or dog toys, ... Read More The post How Subscription Box Companies Challenge Chargebacks appeared first on Charge...

Chargeback.com
Chargeback.com
Blog Post
  • If the holiday shopping season has taught us anything so far, it is this: mobile shopping will continue to grow as the point of purchase. Thanksgiving and Black Friday started the season with a bang after earning $2.36 billion and $5.03 billion in online sales, respectively. Small Business Saturday earned ... Read More The post How to Take Advantage of Mobile Shopping appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • We all make mistakes. From a merchant’s standpoint, that could mean making mistakes with dispute management, measuring a team’s progress and providing quality to chargeback responses. What can make this matter worse is not knowing when a mistake is made. That traps us in continuously making that mistake over and ... Read More The post How to Correct Invisible Chargeback Mistakes appeared first on ...

Chargeback.com
Chargeback.com
Blog Post
  • There are an infinite amount of roadblocks that can be put in place to stop fraudsters. The problem is the amount of roadblocks it would take to be absolutely confident that a transaction is authorized would cause so much friction it would be a terrible experience for the customers trying ... Read More The post Visa ID Intelligence appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Creating a Trust and Safety team unfortunately isn’t a cookie cutter, one size fits all task. Organizations face different trust and safety challenges depending on their industry, product or services, how their products or services are sold, and if it is sold in a P2P, B2B, or B2C environment. Endless ... Read More The post Essentials for Building a Trust and Safety Team appeared first on Chargeba...

Chargeback.com
Chargeback.com
Blog Post
  • Social media has brought various benefits to connect with one another. For merchants, it is a great tool to engage with consumers and to promote products to specific customers. But did you know you can use social media to challenge a chargeback? A cardholder’s digital footprint can be evidence to challenge ... Read More The post Challenge Chargebacks with Social Media appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Arbitration chargeback is a like a court trial. You want to have all of the evidence needed to challenge the chargeback. But you also want to make sure that the presented evidence will let you win the overturn, and fast. In its basic definition, arbitration chargeback allows merchants and consumers ... Read More The post Arbitration Chargeback: What Should Merchants Do? appeared first on Chargebac...

Chargeback.com
Chargeback.com
Blog Post
  • Whenever there was a dispute involving credit, there was always a chargeback in one form or another. What was the main root of the cause? It was fraud with an occasional scenario of jumbled records. Ever since the first merchant issued credit coins to the most loyal customers around 1865, ... Read More The post The Beginning of the Credit Card appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Fingerprints, accounts, facial recognition: these are few of many attributes machines piece together in order to know ‘you’ within the digital world. The evolving procedures that machines deploy to interpret this information, and the continuous assistance from humans to enhance its interpretation, remind me of that one scene from Tron: ... Read More The post Balancing Good and Bad Artificial Intel...

Chargeback.com
Chargeback.com
Blog Post
  • People want good deals. There is nothing mysterious about that. But people paying for good deals without verifying the facts? That is more alarming. According to Symantec’s latest Internet Security Threat Report, about 53 percent of its analyzed emails were spam; and the rate of these emails being infected by ... Read More The post Chargeback Management: Preventing Phishing Scams appeared first on...

Chargeback.com
Chargeback.com
Blog Post
  • What are the odds? You open up shop on Halloween, you physically or virtually interact with a few customers and within your daily routine, a credit issuer ruins your day with a chargeback dispute. Or to make it relatable with the ghoulish holiday, a customer just threw some toilet paper ... Read More The post 3 Tips to Overcome Tricky Credit Card Disputes appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • You made it through the painful chargeback process. You either fought it and presented compelling evidence or you just took the hit and and accepted the chargeback. Now that you have put the time and effort into settling the chargeback you may want to just ban the customer so they ... Read More The post Should You Ban Customers Who Chargeback? appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • In the age of ecommerce customers can find and buy products from all over the world with just a few clicks. There are very successful ecommerce merchants that don’t even have a physical brick-and-mortar location. This movement to online shopping is leaving the population of customers that do not use ... Read More The post Adding Non-Card Payments to Your Website appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • With just a few clicks anyone can dispute a transaction. Money is immediately taken from the merchant and given a time limit as little as 10 days to prove that the customer was legitimate. From the merchant’s perspective many emotions come from receiving a chargeback. Disappointment, anger, panic, and even ... Read More The post Committing Chargeback Fraud is Easy appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • As Play-N-Pay infographic clearly shows the tremendous level of success that PayPal is currently at and what was accomplished to get it there. This recap will go through a brief history of the company, PayPal’s current standing and statistics, and a demographic break down of their users. Courtesy of: PlayNpay ... Read More The post The Success Story of PayPal [Infographic from Play-N-Pay] appeared...

Chargeback.com
Chargeback.com
Blog Post
  • When your customer has made it all the way to check out it means your marketing efforts, your products, your website, and everything else you have put into company is working. The last steps before the sale is complete is for the customer to enter their payment information and hit ... Read More The post Adding Amazon Pay to Your Website appeared first on Chargeback.

Chargeback.com
Chargeback.com
Blog Post
  • Adding basic personalization to marketing or advertising efforts is old news. The “hello {insert first name here}” personal touch in emails is now just expected by customers. A company called Jivox is changing the playing field of personalization. This ad personalization technology company can integrate with Facebook and Instagram to ... Read More The post Social Geo-Targeting to the Next Level ap...

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