Clarabridge is an American software company founded in 2006 in Reston, Virginia, United States. Clarabridge offers software as a service products for sentiment analysis and text analytics to automatically collect, categorize and report on structured data and unstructured data. The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys. Using natural language processing and other patented technology, the software is used in voice of the customer, customer experience management and customer feedback programs.

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