ClickSoftware Technologies is a privately held company, headquartered in Burlington, Massachusetts that offers automated mobile workforce management and service optimization solutions for enterprise and small businesses, both for mobile and in-house resources. They have over 650 employees in offices in North America, EMEA, and APAC.

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ClickSoftware
ClickSoftware
Blog Post
  • Altech Netstar is a pioneer in the stolen vehicle tracking and recovery (SVR) industry in South Africa. With over 600,000 vehicles under its protection, Altech Netstar provides the most comprehensive private recovery service and infrastructure in southern Africa. To date they’ve recovered an excess of 60,000 stolen and hijacked vehicles. Altech Netstar mobilizes a workforce … Continue reading "Alt...

ClickSoftware
ClickSoftware
Blog Post
  • Technology is evolving daily and catalyzing spirited conversations around topics from artificial intelligence (AI) to the Internet of Things (IoT) and machine learning. Predictions about the future of innovation vary greatly, but there’s one element inherent within every developing technology—all are being utilized to impact customer experience. ClickSoftware is thrilled to be included in Gartner’...

ClickSoftware
ClickSoftware
Blog Post
  • Bosch Thermotechnology is a leading international manufacturer of heating products and water heaters. Their Belgian sales office employs 90 technicians who focus on providing exceptional installation, preventative maintenance, and repair experiences. Prior to upgrading to Click Field Service Edge, Bosch was using an older version of ClickSoftware technology. While the software was operationally ef...

ClickSoftware
ClickSoftware
SlideShare Presentation
  • Since 2008, ClickSoftware has been collating data supplied by customers looking at the choices that are being made in terms of the mobile operating systems companies are rolling out with staff. This report summarises that data across the vertical markets ClickSoftware customers operate in, and analyses it on a geographical basis.

ClickSoftware
ClickSoftware
SlideShare Presentation
  • Since 2008, ClickSoftware has been collating data supplied by customers looking at the choices that are being made in terms of the mobile operating systems companies are rolling out with staff. This report summarises that data across the vertical markets ClickSoftware customers operate in, and analyses it on a geographical basis. In total, over 200 ClickSoftware customers participated in supplyin...

ClickSoftware
ClickSoftware
SlideShare Presentation
ClickSoftware
ClickSoftware
SlideShare Presentation
ClickSoftware
ClickSoftware
SlideShare Presentation
  • Due to its convenience, functionality and, of course, mobility, the rise of mobile and field service software applications have made a huge impact on the state of field service management today. But while it’s true that managers and field technicians are no longer stuck with using the old pen, paper, telephone to record and communicate information, that doesn’t mean that there aren’t new managem...

ClickSoftware
ClickSoftware
Blog Post
  • Across industries, modern-day customers demand new levels of real-time communication and visibility when it comes to field service. Unfortunately, legacy solutions and approaches limit organizations from satisfying these growing expectations. The good news is that field service scheduling software is evolving to help deliver exceptional service without compromising profitability. As technology cha...

ClickSoftware
ClickSoftware
Blog Post
  • In the past several years, we have witnessed the sharp decline of customer loyalty as the era of on-demand everything reshapes customer expectations. Today, each and every company out there is measured against the likes of Amazon, Hulu, Netflix, Airbnb, and a slew of other customer-centric companies and services. Just look at any of the … Continue reading "What the Customer of Tomorrow Means for F...

ClickSoftware
ClickSoftware
Blog Post
  • You might assume a nation surrounded by water, with a rich history of naval exploration, and an advanced privatised water management sector wouldn’t face a water or wastewater crisis. But many experts agree that the current population boom and climate change are forcing the industrial, national, and regional water and wastewater situations towards crisis in … Continue reading "What do current UK w...

ClickSoftware
ClickSoftware
Blog Post
  • Field service is facing a potential talent pinch as thousands of aging technicians retire. But those aging technicians set to retire in the next 10-15 years still make up a big portion of today’s service workforce. Meanwhile nearly every service organization today is engaging in some sort of technical advancement. What is your organization doing … Continue reading "Toolkit for Engaging Aging Techs...

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