ClickTale
ClickTale
YouTube Video
  • Sony Network Communications is a leading ISP in Japan, offering a wide range of Internet services for domestic consumers and businesses, as well as mobile telecommunications packages. Clicktale interviewed Kouhei Kagami, Chief of Digital Marketing Strategy, and Tatsunori Kunihiro, Chief of Data Management, CX Division, Customer Communications Department, about how they use customer experience anal...

ClickTale
ClickTale
YouTube Video
  • Sony Network Communications is a leading ISP in Japan, offering a wide range of Internet services for domestic consumers and businesses, as well as mobile telecommunications packages. Clicktale interviewed Kouhei Kagami, Chief of Digital Marketing Strategy, and Tatsunori Kunihiro, Chief of Data Management, CX Division, Customer Communications Department, about how they use customer experience anal...

ClickTale
ClickTale
YouTube Video
  • Brian Solis, futurist and Principal Analyst at Alitimeter, and Liraz Margalit, PhD, Clicktale Head of Behavioral Analytics, discuss the future of customer experience, including: • The importance of emotion in creating better experiences • How brands can deliver better mobile experiences • How to discover the human behind the data points • The journey to understanding human behavior through digita...

ClickTale
ClickTale
YouTube Video
  • Description: Dr. Liraz Margalit, PhD., Head of Behavioral Analytics at Clicktale, discusses the true meaning of experience, and how it affects the likelihood of repeat purchases. Discover more about digital body language at www.clicktale.com

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