ConsumerAffairs is a dot-com company founded in 1998 by Jim Hood. It is headquartered in Stateline, Nevada with an office in Tulsa, Oklahoma. It is not a government organization or a non-profit organization. The company provides consumer news and a SaaS that allows brands to connect with consumers called ConsumerAffairs for Brands. The current CEO is Zac Carman.
New: ConsumerAffairs for Brand's Blog publishes marketing, sales, and client success content geared toward solving problems and providing solutions in areas of reputation management, lead generation, customer service, customer acquisition and more.
Old: We share everything we’ve learned about helping connect businesses with their customers to help everyone make smart decisions.