Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Did you know that the average total cost of a successful cyber attack is over $5 million? Yup, you read that right—actually, $5,010,600 to be exact. Cyber security is not only getting more difficult for businesses to manage, it’s getting much more expensive. This is especially true when it comes to your small- and medium-sized business (SMB) clientele. Most SMBs lack the tools and talent needed ...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Each year, a team of Webroot analysts and threat researchers take a look back at some of the most salient cyber threat trends to emerge over the previous year. With more than 40 million licensed endpoints and a threat intelligence platform capable of integrating information from billions of URLs, domains, IP addresses, files, and mobile apps, Webroot has the capacity to dive deep into the real-w...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • As an inbound marketing professional with my finger on the pulse of B2B revenue generation, there's one thing that I can say with certainty: if you wake up in the morning feeling like the process of marketing and selling managed services is a little bit different than it was yesterday, not to mention a year or even five years ago, it's not your imagination. You're actually onto something pretty...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Today, one in three security professionals lack the intelligence required to effectively detect and respond to cyber threats, according to a survey from Anomali. Where does this leave businesses, especially small-to-medium-sized businesses (SMBs) that are now the prime targets of cyber attacks? The reality is dire. In fact, 60 percent of SMBs go out of business within six months of a breach. Wi...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • For many of those brought up in a certain time, you will remember a painter on TV named Bob Ross. Bob Ross went viral before the internet and social media made going viral a thing. His soothing voice, well-maintained hairstyle and ability to casually add “little trees” to a canvas that would somehow come out at the end of his half hour show as a true work of art—it was mesmerizing. When I watche...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • IT service providers are doing business in a world where they’re struggling to protect their clients who are constantly under fire from cyber threats. The nature and sophistication of today’s attacks are forcing MSPs to deliver security in a completely different way than they’ve approached RMM and BDR. Simply put: without the right protection and preventative measures in place, clients won’t sta...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Security is the single greatest threat to businesses today, yet the greatest opportunity for IT service providers. Therefore, we are excited to announce the expansion of Continuum Security, the advanced cyber security solution MSPs need to deliver the protections their clients demand, through the acquisition of CARVIR, a leader in monitored and managed security for the IT channel. With this acq...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • To increase your chances of closing a deal, you need to understand the customer and their specific needs. Why might they be seeking help from a managed services provider? What problems are they trying to solve? What challenges are they facing? How can your IT services help overcome these challenges? While no prospect wants to be ambushed with non-stop questions, well-crafted inquiries can make ...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • As an MSP, it’s exciting to expand your portfolio, improve your service delivery and bring new products to your customers—but if you aren't effectively marketing those new offerings, you might struggle to get the traction and adoption you’re looking for. In this episode of The Weekly Byte, we explore how you can leverage your website as a powerful marketing tool when adding new products or servi...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Today’s IT service providers understand the value that blogging brings—whether it be through search engine optimization (SEO), driving traffic to your website, demonstrating thought-leadership or generating new leads. However, many are left wondering, “how do I get more involved with blogging?” and “what kind of content should I be publishing?” To help you maximize the effectiveness of your blo...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • You tell your clients all the time about good password policies. You tell your friends and family. You may be able to rattle off in your sleep “unique, long strings of varied characters with multiple numbers, capitals, and special characters.” But just how many people are heeding the call for better security? Has the public started taking cyber security seriously?

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Did you know that the speed of acquiring new clients is 57 percent faster for those who leverage social selling? As an MSP looking to fill your sales pipeline, you should be leveraging the power of social selling, but that’s only the starting point. To truly be effective, you need to know how to boost your influence where it matters most: LinkedIn. Recently, Bob Kocis, Continuum’s Chief Revenue...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • The ability for an MSP to specialize and differentiate themselves from their competition is a major factor toward business growth. However, with IT services becoming increasingly commoditized, providers are converging under large-scale mergers and acquisitions. This leaves many MSPs looking for the right way forward to grow their business. For many MSPs, this means specializing managed IT servic...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • There’s no denying the need for advanced cyber security services in today’s IT landscape—but that doesn’t mean your security solution will sell itself. Without the right pitch, value prop and collateral, it may be difficult to convince prospects (or existing customers) that it’s time to invest in IT security. In this episode of The Weekly Byte, we explore three ways you can enhance your cyber se...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Today's businesses are hyper-focused on ensuring their IT environments are secure and protected from cyber threats. However, with all the attention being given to the front lines of defense, what happens if you leave the back door open to hackers and intruders? Configuration errors, lack of IT controls, un-secure internal processes—these are all examples of vulnerabilities that could lead to secu...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • As the saying goes, April showers bring May flowers. But what does May bring? In our case, it brought another month filled with valuable, business-driving content on the blog! This month’s roundup covers a range of topics including sales and marketing best practices, the benefits of live product demos, the FBI's recent cyber attack warning and more.  Read on to discover the top five blog articl...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • At a certain point in the growth of an MSP’s business, there comes a time where the demand for client support outpaces the time (and profitability) of existing MSP resources, ultimately resulting in the need for Help Desk capabilities. But how should MSPs acquire these capabilities? There are a number of options available, from acquisition to partnership to building it out oneself. However, out...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • LinkedIn is a powerful network that provides MSPs with tremendous opportunities to generate new leads, learn more about prospects and customers, and drive meaningful conversations and interactions—but if you’re not taking advantage of this one particular tactic, you might be leaving money on the table. Tune in to this Weekly Byte to learn about the best LinkedIn lead generation exercise you’re p...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • On this Memorial Day, we wanted to take a moment to thank all those who have served in our military, and those who have given their lives for our freedom. We feel that there is no greater sacrifice to be made than to serve your country and we salute all the veterans out there on this Memorial Day. As veterans return home from service, many of them choose to leverage their acquired skills and ge...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • On Friday, the FBI issued a formal warning about a cyber attack that has the potential to compromise hundreds of thousands of home and small office routers worldwide. As an MSP servicing small- and medium-sized businesses, your clients could be affected. This post will cover what MSPs need to know about this cyber attack warning, as well as how you should handle the issue with your clients.

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Ever since Prince Harry and Meghan Markle tied the knot last Saturday, my news feed has been flooded with Royal Wedding coverage, updates, opinion articles and quizzes. In fact, one of the quizzes I came across the other day was titled, “What’s Your Royal Guest Name?” Seemingly innocent, this quiz provides you with “your new royal identity,” and has since swept the Internet. But, what makes thi...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Today we are proud to announce that the MSPblog is a Gold Winner of the 2018 Hermes Creative Awards in the Blog Overall category! The Hermes Awards recognizes professional excellence in media conceptualization, writing, and design. With more than 6,000 entries from around the world in this year’s competition, the MSPblog is honored to have won a Gold Award. This achievement simply couldn’t have ...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • To survive in today's MSP market, you need to be equipped with the best tools, technology and—most importantly—knowledge. As they say, knowledge is power, and today's most powerful MSPs are finding the following three eBooks to be real page-turners.  In these must-read eBooks, discover how to overcome modern MSP pain points, capitalize on the IT security opportunity and set your business up for...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • In the past year, global ransomware debilitated entire sectors of some countries’ economies. Equifax was breached, exposing more than 140 million records. Yahoo owned up to losing control of 3 million users’ data. So, it’s no surprise that the cost of cybercrime has steadily risen each year for the past two years, to an average cost of $11.7 million per business. According to the research firm ...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • With so many emails, datasheets, eBooks and other marketing assets being leveraged in the B2B buying process today, it can be difficult to stand apart from the crowd and craft copy that’s unique and compelling. Fortunately, the right mindset and a few best practices can help MSPs sharpen their writing and more effectively target prospects and customers. Tune in to this episode of The Weekly Byte...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Today, cyber security is seen as a horizontal practice that’s typically the same across all industries. No matter the vertical, businesses need things like firewalls, DNS, endpoint protection, antivirus and the like. However, this line starts to blur once you bring in various regulations and compliance. What’s more, the industries that have special security policies and compliance standards in ...

Continuum Managed Services, LLC
Continuum Managed Services, LLC
Blog Post
  • Service Level Agreements (SLAs) are a critical component of any modern MSP business. The goal of these documents is to provide clients with a detailed understanding of the scope of your services, define which parties have ownership over certain functions, and to set proper expectations for things like resolution times and escalation procedures. SLAs also provide both parties with a level of prot...

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