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  • Customer Service Mistakes SaaS Companies Must Avoid
    This article is a guest post by Harsh Vardhan, Content Marketer at Hiver.  The revenue model of SaaS companies is dependent on repeat customers, making exceptional customer service experience a big differentiator. In fact, SaaS companies which have successfully made their customers happy have seen an average of 20-40% increase in spending. To establish a […] The post Customer Service Mistakes SaaS...
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  • Control Update: Adding Support for ACH, Android Pay, Apple Pay and More
    Stripe’s business model has always welcomed outside innovation into what we call “the Stripe Ecosystem”. So it should come as no surprise that Stripe is powering a variety of different payment methods from around the world. Today we’re excited to announce that Control users will be able to differentiate between transactions, via Stripe, from the following […] The post Control Update: Adding Suppor...
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  • Understanding Big Data: Moving Beyond the 3 V’s
    When you learn about big data, it’s usually explained in the context of the three V’s: Volume, Velocity, and Variety. This is a good place to begin understanding big data, but it’s far from the end of the road. Today we’re going to provide a brief overview of the three V’s before explaining how the […] The post Understanding Big Data: Moving Beyond the 3 V’s appeared first on Control | Stripe & Pa...
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  • 5 Ways to Reduce Your Customer Acquisition Costs
    Lowering customer acquisitions costs can help drive business growth. Learn how to manage your CAC here. The post 5 Ways to Reduce Your Customer Acquisition Costs appeared first on Control | Stripe & PayPal Alerts & Analytics.
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  • Actionable vs Vanity Metrics: Which Ones Matter?
    Measuring metrics and KPIs is part and parcel of running a successful business operation. There isn’t a CEO in the world who will tell you otherwise. But are business operators clued up as to which metrics you want to explore full throttle and which can be left by the side of the road? What Are […] The post Actionable vs Vanity Metrics: Which Ones Matter? appeared first on Control | Stripe & PayPa...
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  • 3 Incredible Stories of Unpaid Fees
    The summer of 2007 was not a good time to be a stock trader. The global economies were entering into the worst financial crisis since The Great Depression, and uncertainty hung in the air. The post 3 Incredible Stories of Unpaid Fees appeared first on Control | Stripe & PayPal Alerts & Analytics.
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  • Control Web App Update: Improved Data Accuracy & Lifetime Value Time Series Chart
    Our mission at Control is to provide valuable analytics with unparalleled precision. With this recent update, we take another stride forward on this mission. We know that data is one of the most important parts of every executive’s business. With this new release, we have improved data accuracy, and added the first of many valuable […] The post Control Web App Update: Improved Data Accuracy & Life...
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  • Everything a CEO Needs to Know About Optimizing Customer Lifetime Value
    Understanding your customer and knowing how to get the most out of them has got to be at the forefront of any successful company strategy in order to elevate growth and potential investment. That’s why optimizing customer lifetime value (CLV) is a business strategy that you need to be doing on a regular basis - no ifs and no buts. The post Everything a CEO Needs to Know About Optimizing Customer L...
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  • Is the Use of Spreadsheets Killing your Business?
    Nine out of ten spreadsheets contain errors. Is the way you handle your payment analytics data secretly killing your business? The post Is the Use of Spreadsheets Killing your Business? appeared first on Control | Stripe & PayPal Alerts & Analytics.
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  • Mistakes You’re Making When Calculating & Tracking MRR
    Lying to investors, stunting business growth, and spending more than you should — don't fall into the MRR inaccuracy trap. The post Mistakes You’re Making When Calculating & Tracking MRR appeared first on Control | Stripe & PayPal Alerts & Analytics.
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  • How to Kickstart Your Payment Analytics Monitoring
    Kick starting your payment analytics monitoring with a clear goal is essential to staying diligent long-term and effectively utilizing the data. The post How to Kickstart Your Payment Analytics Monitoring appeared first on Control | Stripe & PayPal Alerts & Analytics.
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  • The 5 C’s of Payment Analytics
    Acquiring payment analytics to help inform and grow your business on your own requires a bit of elbow grease, and involves implementing the 5 Cs. The post The 5 C’s of Payment Analytics appeared first on Control | Stripe & PayPal Alerts & Analytics.
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  • Get Out of the Cash Flow Trough Faster
    Staying in the cash flow trough for too long will be harmful to your business, as you are spending more than you are making. Get out as soon as possible. The post Get Out of the Cash Flow Trough Faster appeared first on Control | Stripe & PayPal Alerts & Analytics.

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