Cotap, Inc.
Cotap, Inc.
Blog Post
  • Easily Access Emojis with a Built-in Emoji Picker on Desktop and Web From the ability to order a pizza with an emoji to an online feud between Google and Apple about the cheeseburger emoji, emojis are ever-present in our communications. They’ve even made their way into business lexicons, showing up in both internal and customer […] The post A Built-in Emoji Picker on Desktop is Here! appeared firs...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Using Real-Time Communication To Let Field Service Teams Tap the Force When you are out in the field servicing customers everyday—installing and fixing a product or updating a service—you are very much a ‘lone wolf’. In other words, most of the day is spent working alone, problem-solving with tremendous pressure to finish within a specific […] The post Enable Your Field Service Teams to Tap the Fo...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • 4 Essential Team Collaboration Skills While collaboration is considered a soft-skill, it is often a key requirement for prospective employees. Almost every job in business today requires some amount of collaboration between different individuals, teams, departments, partners, or vendors. Collaboration happens when team members need to work together on an ongoing activity, as well as […] The post 4...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Improve Your Top-Down Strategy with Internal Communication Standards Mastering communication at work is not as easy as you might think, but it’s crucial for employee satisfaction and business success. Research has proven time and again that effective communication practices directly affect an organization’s financial performance. And in order to be effective, business leaders need to […] The post ...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • WhatsApp at Work? Time to Reconsider. For most workers today, instant messaging or chat is a must-have to power real-time communication and collaboration. But conducting work communications over consumer apps is a risky undertaking. From security to central administration, there are many reasons you shouldn’t risk using consumer apps for work communication. Instead, companies need […] The post Why...

Cotap, Inc.
Cotap, Inc.
Page Design Update

All Mode Communication Platform for the Enterprise | Zinc

Before Company Communication App - Zinc
After All Mode Communication Platform for the Enterprise | Zinc
Cotap, Inc.
Cotap, Inc.
Blog Post
  • What to Consider When Completing a Communication App Audit As we embark on a New Year, many of us are probably sitting down and strategizing on plans and budgets for the coming year. As part of your plan to invest strategically and grow your business, it’s a great idea to include a communication app audit. […] The post How to Complete a Communication App Audit appeared first on Zinc.

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Why Email is Ineffective for Workplace Communication Does your company’s internal communication happen through email? Are employees relying on email to communicate while collaborating or troubleshooting a problem? Are answers to important questions buried under long threads? Or worse under hundreds of ‘reply all” messages? If you answered yes to any of these, you probably […] The post 8 Reasons Em...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Integrated Communications Apps Are Key to Getting Work Done The collaboration and communication tech markets are inextricably linked—at least in terms of how business users expect them to operate. It’s the vendors that tend to be miles apart, which can cause pain for users. I covered the distinction between communication and collaboration in a previous […] The post Integrated Communication Apps: G...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • When Deskless Workers Get The Technology They Need, Everyone Wins From Google to Slack, advancements in technology have given desk workers new ways to communicate, collaborate, and ultimately become more productive — and this trend isn’t slowing down. But going underserved for far too long has been the vast majority of U.S. workers, that is, […] The post Why IT Built For Deskless Workers Is So Imp...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Product Update! Top-down communication refers to all the messages and information that flows down through an organization’s formal chain of command or hierarchical structure. Traditionally, organizations have tried to send top-down communications with email lists, bulletin boards, internal meetings or even phone trees. For deskless workers, these methods just don’t work, resulting in them usually ...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • When Communication Fails Communication is crucial for getting all leaders, departments, and employees on the same page and working together toward a shared goal. Breakdowns in communication can knock things off track and prevent the company from reaching its full potential. When a company’s teams are dispersed across different offices and geographic regions, with a […] The post 4 Common Causes of ...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Collaboration vs. Communication Communication and collaboration are so intertwined in day-to-day business activities that it’s often hard to determine which comes first, or moreover, how to draw a distinction between the two. In order to collaborate, you must be able to communicate. However, you can communicate all day long without having to jointly collaborate on […] The post Collaboration vs. Co...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Improving MultiGenerational Communication Communication is critical for a business to be successful, no matter the industry. Your teams need to communicate with each other and your company needs to communicate with prospects and customers. There are many ways to improve communication, for example, having an open company culture, training on communication skills, or deploying tools […] The post Red...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Gaining a Competitive Edge The hospitality industry has become increasingly competitive and customer expectations are on the rise. Simply delivering what is expected isn’t enough. Front-end team members must go above and beyond, creating memorable moments where they truly connect with guests. Maintenance and housekeeping must stay “on their toes” ready to assist a guest […] The post Walkie Talkie ...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Why Communication Matters Effective communication is essential to the success of any business. Communication is the blood flow of a company, delivering the information employees need to get work done and providing the mechanism for building and strengthening relationships at work. Research and personal experience show time and again that poor communication can negatively impact […] The post 6 Busi...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • The best managers communicate often and they communicate well. If you are familiar with Zinc, you’ll know that communication is an essential part of any business and one that has a huge impact on employee performance, customer satisfaction, and revenue. And when it comes to being a manager, there might not be anything more important […] The post Here’s How the Best Managers Communicate appeared fi...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Have you ever felt overwhelmed by all the applications on your mobile device? Sure, there’s definitely value to having an app designed-for-purpose such as OpenTable. It’s useful when I need to quickly find a restaurant for a large party in a busy city on a Friday night. When it comes to communicating, there are a […] The post One Mobile Communication App That Does It All appeared first on Zinc.

Cotap, Inc.
Cotap, Inc.
Blog Post
  • Last week I was chatting with someone about the plethora of new features in Zinc 5, which launched today. I shared that Zinc 5 is the first and only All Mode Communication Platform, offering Text, Voice, Video, Broadcasts, and now Hands-free, in addition to live-streaming Push to Talk. We discussed our new, deepened Analytics capabilities, […] The post Are you tired of “The Future of Work”? appear...

Cotap, Inc.
Cotap, Inc.
Blog Post
  • The Problem with Top-Down Communication Sharing information from management or corporate teams with first-line employees is not something that should be taken lightly. Transparent top-down communication is an essential part of an effective communication strategy, leading to more engaged and productive employees. The trouble is, even if you are committed to sharing meaningful information with your ...

Cotap, Inc.
Cotap, Inc.
Page Design Update

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