Coveo
Coveo
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  • Configuring the Drive for Work Connector : Coveo Bite Size Learnings
    If your organization uses Google's G Suite of apps to manage infrastructure and information, you can incorporate the content stored on your G Suite Drive (a.k.a. Drive for Work) into your Coveo index in just a few steps. Configuring the Coveo side of the connector is easy. This video covers that aspect, as well as the task of configuring a crawl account to use within G Suite in order to index all...
Coveo
Coveo
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  • Configuring the Sharepoint Online Connector : Coveo Bite Size Learning
    Index your Sharepoint Online intranet content quickly and easily with Coveo Cloud V2. This video will walk you through the steps to get started. A transcript of the video follows. Hello and welcome to Coveo Bite Sized Learnings. Today we are talking about configuring a source with our SharePoint Online connector to allow you to index your intranet content. This connector is available in Coveo C...
Coveo
Coveo
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  • The Benefits of Customer Self-Service
    Your customers prefer to be able to help themselves. And it’s cheaper for you when they do, rather than tying up your call center agents. So as a business, if you can provide an exceptional self-service site to your customers, they’ll love you for it, and it'll save you money. Coveo connects to and unifies a wide variety of content sources, and presents the most relevant content to your customers...
Coveo
Coveo
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  • Configuring the RSS Connector : Coveo Bite Size Learning
    Incorporating RSS feeds into your Coveo Cloud V2 Index is incredibly easy. This video shows how to capture multiple feeds into a single Coveo RSS source. Please see a full transcript of the video below. Hello and welcome to Coveo Bite Sized Learnings. Today we are talking about configuring a source with our RSS connector to allow you to index feeds from various sites. This connector is availabl...
Coveo
Coveo
YouTube Video

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  • The Evolution of Enterprise Search
    Enterprise search has been around a long time - and the world has moved on. Your organization needs more than just an efficient search tool that retrieves what they're hunting for. You need a service that can recommend additonal relevant content and contacts that can help, and predict what people need next. Coveo connects to a wide variety of structured and unstructured data and content sources, ...
Coveo
Coveo
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  • Highlights from #CoveoImpact
    In mid-June Coveo hosted their first ever customer and partner conference, Coveo Impact. During that time attendees got to hear from the likes of Salesforce, BRP, Tyler Technologies and more on the innovative ways they are utilizing Coveo. To learn more about Coveo Impact, visit http://impact.coveo.com
Coveo
Coveo
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  • Great Customer Service Relies on Relevancy and Proficiency
    Great customer service is about both delivering relevant self-service options to customers, and helping your agents be more profiecint when handling cases. Putting your company's information at their fingertips is crucial; recommending and predicting what the most relevant content will be to solve your customer's unique problems. Coveo connects to and unifies a wide variety of content sources, an...
Coveo
Coveo
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  • Getting Started with Coveo for Salesforce Pro Edition
    Integrating Coveo with your Salesforce environment is the best thing you can do to ensure that your internal resources and customers can find the information they need when they need it. This video will walk you through the process of installing the Coveo for Salesforce app, provisioning a Pro Edition Coveo index, crawling several types of content, and setting up a basic search page with some cu...
Coveo
Coveo
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  • Website Personalization is Achievable
    Your customers are more mobile, more social, and more demanding than ever. In this Expectation Economy, you need to deliver the most relevant information to every person that interacts with you – through your web site, your mobile presence or your apps. Take the heavy lifting out of web content personalization by utilizing intelligent search, predictive analytics and machine learning. To learn mo...
Coveo
Coveo
Page Design Update
Coveo
Coveo
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  • Coveo Impact Session: A Framework for Self Service Success
    "I've got a fever, and the only prescription is more Unified Search"" - Ken Thomas Ken Thomas (Web Data Analyst) and Drew Claybrook (Community Manager) of Extreme Networks needed a powerful insight engine at the core of its robust technology stack. This is their framework, and journey, to self service success. Twitter - http://www.twitter.com/Coveo LinkedIn - http://www.linkedin.com/company/Cov...
Coveo
Coveo
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  • Coveo Impact Session: From On-Prem to Cloud, Leveraging the Coveo Cloud Platform
    Patty Leino (Senior Support Service Manager, Tyler Technologies) hosted a session during Coveo Impact focusing squarely on Tyler Technologies' journey from on-prem to the cloud with decades worth of data. Twitter - http://www.twitter.com/Coveo LinkedIn - http://www.linkedin.com/company/Coveo Instagram - http://www.instagram.com/CoveoLife Facebook - http://www.facebook.com/CoveoLife
Coveo
Coveo
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  • Coveo Impact Session: Connecting a Global Dealer Network with Intelligent Search
    Jasmin Boudreau (Business Leader for Global Retail & Services, BRP) BRP shares its experience with Coveo and how intelligent search has supported its vision for innovation and how utilizing a single knowledge base has strengthened its partner community across a network of 4200 dealers and 8 languages. Twitter - http://www.twitter.com/Coveo LinkedIn - http://www.linkedin.com/company/Coveo Instag...
Coveo
Coveo
YouTube Video

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  • How Intelligent Search Across the Enterprise Improves Customer Experience
    Jamie Battin (Director of Customer Community, Ellucian) needed a way to centralize numerous content sources, in a way that would leave their customers cheering. In this recap, Jamie shares Ellucian's journey to better relevance, and shares how they now deliver a superior customer support experience. Twitter - http://www.twitter.com/Coveo LinkedIn - http://www.linkedin.com/company/Coveo Instagram...
Coveo
Coveo
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  • Coveo Impact: Q&A with Coveo Leadership Team
    Get the highlights from an informal question and answer session with the Coveo leadership team that took place during our first ever customer event, Coveo Impact. Discover what Coveo's exit strategy is, if Coveo will look to use private clouds in the future, and how Coveo will share it's product roadmap moving forward. This is a recap that cannot be missed. Hosted by: Louis Tetu (CEO), Laurent Si...
Coveo
Coveo
YouTube Video

New YouTube videos detected.

  • Coveo Impact Panel: Creating Contextually Relevant and Proactive Experiences
    During Coveo Impact, we put the best of the best in front of a captive audience to discuss why relevance matters. Watch the recap to learn how to craft a vision for your organization and strategize on how to engage your customers with predictive, contextual information that will meet their wants and needs. Moderated by: Jennifer MacIntosh (VP, Customer Success, Coveo) Speakers: Scott Anderson (...
Coveo
Coveo
YouTube Video

New YouTube videos detected.

  • Coveo Impact Keynote: The Present and Future of the Coveo Platform
    Innovation is at the core of what we do at Coveo and we’ve made significant investments to create a true relevance platform. Watch as our founder and CTO, Laurent Simoneau, along with the product leadership team, go on a virtual tour of all of the exciting new Coveo developments, and get a sneak peek at our vision for the not-so-distant future. Twitter - http://www.twitter.com/Coveo LinkedIn - h...
Coveo
Coveo
YouTube Video

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  • Coveo Impact Keynote: The Relevance Revolution
    The Relevance Revolution has arrived. Coveo CEO, Louis Tetu, delivered an incredible keynote and explained how only relevent encounters drive business. Learn more about how injecting relevance improves the digital experience of your customers, partners and employees, and how you can make it a reality today. Twitter - http://www.twitter.com/Coveo LinkedIn - http://www.linkedin.com/company/Coveo I...
Coveo
Coveo
YouTube Video

New YouTube videos detected.

  • Coveo Coffee Chats - Maxime Lachapelle (Software Developer)
    Coveo Coffee Chats part 1 avec Maxime Lachapelle, développeur logiciel chez Coveo. On discute des défis techniques de l’infrastructure soutenant les fonctionnalités de Machine Learning de Coveo. Pour plus d'info sur nos opportunités, visitez: http://careers.coveo.com/ Twitter - http://www.twitter.com/Coveo LinkedIn - http://www.linkedin.com/company/Coveo Instagram - http://www.instagram.com/Co...
Coveo
Coveo
YouTube Video

New YouTube videos detected.

  • BRP Centralizes its Global Dealership Self-Service Network with Coveo for Salesforce
    World-renowned for their recreational products & vehicles, BRP is a global leader in the design, development, manufacturing, distribution and marketing of powersports vehicles. With 4200 dealers located across the globe, BRP needed an efficient self-service platform in which dealers could easily and seamlessly log in to a central portal to find relevant information. After exploring different optio...
Coveo
Coveo
YouTube Video

New YouTube videos detected.

  • BRP centralise le libre-service des concessionnaires mondiaux grâce à Coveo for Salesforce
    BRP est reconnu mondialement pour ses produits et véhicules récréatifs. Ils sont un leader sur le marché des sports motorisés dans la conception, le développement, la fabrication et la commercialisation de ses produits et véhicules. Avec 4200 concessionnaires situés à travers le monde, BRP recherchait une plateforme libre-service efficace pour que les concessionnaires se connectent facilement à un...
Coveo
Coveo
YouTube Video

New YouTube videos detected.

  • Coveo Cloud V2 SSO with Okta : Coveo Bite-Size Learning
    Setting up an industry-standard SAML 2.0 integration with your Coveo Cloud V2 infrastructure is easy. We walk through the whole process using Okta as a sample identity provider. Watch this video and be up and running in just a few minutes
Coveo
Coveo
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  • Inauguration des nouveaux bureaux de Coveo à Québec
    À la mi-juin, nous avons eu le plaisir de dévoiler notre nouveau siège social récemment rénové, situé à Québec. En tant que société qui grandit rapidement, cette rénovation était indispensable - nous avons transformé notre bureau de 20 000 pieds carrés en 40 000 pieds carrés! Un grand merci à tous ceux qui ont assisté et à tous nos collègues qui ont travaillé sans relâche pour faire de cet événeme...
Coveo
Coveo
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