Customer Journey Consultancy Ltd

Customer Journey Consultancy Ltd

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • Sobering CX research yesterday from Econsultancy

    We have seen huge strides made to improve the customer experience but research published by Econsultancy yesterday shows how far most companies have to go: Only 1/3rd of Clients say CX is a collaborative process, 40% say each department has its own Agenda, Just 6% say they have now proven the tangible business benefits from... Read More The post Sobering CX research yesterday from Econsultancy app...

Customer Journey Consultancy Ltd

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • HomeServe appoint CJC

    HomeServe, the home emergency repairs business has transformed itself since the dark days of 2011 when poor practice eventually led to the largest retail fine ever handed down by the FCA.   Since then it has set itself the target of becoming the ‘number one home assistance company providing effortless customer service by 2020’.  It has made... Read More The post HomeServe appoint CJC appeared firs...

Customer Journey Consultancy Ltd

Category: Content
Type: Blog Article

Generated 2 months ago

New blog articles detected

  • 2nd CX Best Practice Exchange

    The 6 greatest challenges Waitrose, SKY, BP, Three and others face when delivering integrated customer experiences in a multi-channel world (The chances are that your company is facing many, if not all of the same challenges.) At the end of September 2016 we ran our second CX Best Practice Exchange, this time with Google and... Read More The post 2nd CX Best Practice Exchange appeared first on Cus...

Customer Journey Consultancy Ltd

Category: Content
Type: Blog Article

Generated 7 months ago

Out-Market Your Competitors?

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account Log in

Out-Market Your Competitors

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account

Already a user?  Log in