Desk.com

Category: Content
Type: Blog Article

Generated 5 hours ago

New blog articles detected

  • Webinar: The future of small business innovation

    Webinar: The future of small business innovation Events rmiller April 28th, 2017 Ruthie Miller Does innovation = success? It’s certainly no accident that some of the world’s most innovative companies are also some of the most successful. So what are their secrets? Join us Thursday, May 4, on Salesforce Live to learn how innovation helps prope...

Desk.com

Category: Content
Type: Blog Article

Generated 5 hours ago

New blog articles detected

  • Webinar: The future of small business innovation

    Webinar: The future of small business innovation Events rmiller April 28th, 2017 Ruthie Miller Does innovation = success? It’s certainly no accident that some of the world’s most innovative companies are also some of the most successful. So what are their secrets? Join us Thursday, May 4, on Salesforce Live to learn how innovation helps prope...

Desk.com

Category: Content
Type: Youtube Video

Generated 4 days ago

Desk.com

Category: Content
Type: Youtube Video

Generated 4 days ago

Desk.com

Category: Content
Type: Youtube Video

Generated 4 days ago

Desk.com

Category: Conversion
Type: Landing Page

Generated 4 days ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • 4 things you need to measure to increase customer satisfaction

    4 things you need to measure to increase customer satisfaction Best practices rmiller April 20th, 2017 Anna Johansson Customers are happiest when they experience a smooth, stress-free process on your website. But sometimes it’s difficult to know when customers are having a hard time. Here are four things you can start measuring today – they’l...

Desk.com

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Why mobile is taking over the business world

    Why mobile is taking over the business world Best practices rmiller April 17th, 2017 Trisha Miller More than 23% of employees report doing some part of their work from home. Additionally, 37% of workers stated they’d done some type of remote work in their lifetime. Since the mid 90’s, the use of remote work has tripled and still continues to ...

Desk.com

Category: Content
Type: Blog Article

Generated 1 week ago

New blog articles detected

  • Why mobile is taking over the business world

    Why mobile is taking over the business world Best practices rmiller April 17th, 2017 Trisha Miller More than 23% of employees report doing some part of their work from home. Additionally, 37% of workers stated they’d done some type of remote work in their lifetime. Since the mid 90’s, the use of remote work has tripled and still continues to ...

Desk.com

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • How to streamline remote working for your team

    How to streamline remote working for your team Best practices rmiller April 10th, 2017 Marcela De Vivo Is all or some of your team working remotely? This professional trend has certainly become commonplace, and now you can uncover a remote workforce in nearly every industry, from marketing to accounting. In fact, teleworking may be the path t...

Desk.com

Category: Content
Type: Blog Article

Generated 2 weeks ago

New blog articles detected

  • How to streamline remote working for your team

    How to streamline remote working for your team Best practices rmiller April 10th, 2017 Marcela De Vivo Is all or some of your team working remotely? This professional trend has certainly become commonplace, and now you can uncover a remote workforce in nearly every industry, from marketing to accounting. In fact, teleworking may be the path t...

Desk.com

Category: Content
Type: Youtube Video

Generated 3 weeks ago

Desk.com

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Introducing the next generation of Desk.com Trailhead trails

    Introducing the next generation of Desk.com Trailhead trails Best practices rmiller April 4th, 2017 Scott Hargroves   We’re excited to announce the next generation of Desk.com Trailhead trails! Trailhead is the fun, interactive way to learn Salesforce products. The Desk.com Trailhead Trail is an entertaining way to train your teams on Desk...

Desk.com

Category: Content
Type: Blog Article

Generated 3 weeks ago

New blog articles detected

  • Introducing the next generation of Desk.com Trailhead trails

    Introducing the next generation of Desk.com Trailhead trails Best practices rmiller April 4th, 2017 Scott Hargroves   We’re excited to announce the next generation of Desk.com Trailhead trails! Trailhead is the fun, interactive way to learn Salesforce products. The Desk.com Trailhead Trail is an entertaining way to train your teams on Desk...

Desk.com

Category: Content
Type: Blog Article

Generated 4 weeks ago

New blog articles detected

  • 5 ways to motivate remote teams

    5 ways to motivate remote teams Best practices rmiller March 29th, 2017 Joan Selby So you've found the perfect people for your team: They've got the right skills, they’re motivated to work for you, and everything seems too good to be true. There’s only one catch... They're all remote. Ouch! Remote teams can work out beautifully, but they can ...

Desk.com

Category: Content
Type: Blog Article

Generated 4 weeks ago

New blog articles detected

  • 5 ways to motivate remote teams

    5 ways to motivate remote teams Best practices rmiller March 29th, 2017 Joan Selby So you've found the perfect people for your team: They've got the right skills, they’re motivated to work for you, and everything seems too good to be true. There’s only one catch... They're all remote. Ouch! Remote teams can work out beautifully, but they can ...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • When it comes to customer service, soft skills matter.

    When it comes to customer service, soft skills matter. Best practices rmiller March 23rd, 2017 Nick Rojas “Hire character; train skill” wasn’t a popular phrase a decade ago, but that kind of rhetoric is making its way into an increasing number of workplaces around the world. In fact, according to a recent workforce readiness survey constructe...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • When it comes to customer service, soft skills matter.

    When it comes to customer service, soft skills matter. Best practices rmiller March 23rd, 2017 Nick Rojas “Hire character; train skill” wasn’t a popular phrase a decade ago, but that kind of rhetoric is making its way into an increasing number of workplaces around the world. In fact, according to a recent workforce readiness survey constructe...

Desk.com

Category: Positioning & Presence
Type: Page Design Update

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 5 tips for successfully onboarding your customers

    5 tips for successfully onboarding your customers Best practices rmiller March 14th, 2017 Brian Suh   Here at Desk.com, we’re obsessed with the customer experience. Just about every day I’m in a meeting on how we can make onboarding seamless and improve the daily lives of our customers. And over the course of my time here, we’ve found what...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 5 tips for successfully onboarding your customers

    5 tips for successfully onboarding your customers Best practices rmiller March 14th, 2017 Brian Suh   Here at Desk.com, we’re obsessed with the customer experience. Just about every day I’m in a meeting on how we can make onboarding seamless and improve the daily lives of our customers. And over the course of my time here, we’ve found what...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 3 customer service skills that cater to the millennial generation

    3 customer service skills that cater to the millennial generation Best practices rmiller February 28th, 2017 Anna Johansson   In retail? Millennials should be a focus priority. Shoppers between the ages of 18 and 34 hold significant buying power: They’re expected to spend more than $200 billion per year — and $10 trillion in their lifetime...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • There's a new customer service metric on the block

    There's a new customer service metric on the block Best practices rmiller February 21st, 2017 Viktor Magic As a customer service leader, you’re constantly looking for ways to improve the customer experience. Much of this comes down to choosing the right metrics so you can track your effectiveness. After all, if you’re not measuring the right ...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • How volunteering helps build customer service teams that care

    How volunteering helps build customer service teams that care Culture lnorman February 14th, 2017 Scott Hargroves Valentine's Day is all about caring for other people. Did you know that volunteering can help you build customer service teams that care? Here at Desk.com and Salesforce, we’re encouraged to spend a percentage of our working hours...

Desk.com

Category: Content
Type: Blog Article

Generated 1 month ago

New blog articles detected

  • 6 Things Your Small Business Can Do to Retain Employees in 2017

    6 Things Your Small Business Can Do to Retain Employees in 2017 Culture lnorman February 7th, 2017 Dan Steiner Employee retention is always a top priority for small businesses. When a worker leaves, entrepreneurs are usually responsible for filling that position, which often means recruiting, interviewing, hiring, and training new workers wit...

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