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  • If you think it’s hard enough to price your hotel’s group business to balance the occupancy expected from a room block with an average daily rate that helps profitability, just imagine trying to optimize a group rate for the Queen of England. Let’s get crazy for two minutes and pretend you just received this email. […] The post How Would Your Hotel Host the Royal Wedding? appeared first on Duetto.

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Duetto
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  • Seven trending gaming industry stories that will impact your casino Revenue Strategy. 1. Supreme Court Poised to Legalize Sports Betting in States that Want it Earlier this month, the Supreme Court heard oral arguments in the New Jersey sports betting case, in which leagues including the NFL, the NBA and Major League Baseball are seeking […] The post How Would Legalized Sports Betting Affect Casin...

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Duetto
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  • Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy. 1. USE ‘VALUE INNOVATION’ TO BEAT THE OTAS Besting online travel agencies — that is, converting more direct business and less third-party reservations — requires a strategy of value innovation, not imitation, according to this report. Where the rubber meets […] The post Guest Knowledge is Key to More Direct ...

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Duetto
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  • Hotels could boost performance simply by using text from online customer review sites such as TripAdvisor, new research from King’s Business School has found. By reviewing the language used in reviews and consumer-generated content, hotels can find a wealth of information to help identify and then target their consumers. The team from King’s Business School, […] The post Hotels Need Tailored Messa...

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Duetto
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  • Seven trending hotel news stories that will impact your hotel Revenue Strategy. 1. European hotels put in positive performance Hotels in Europe continue to experience positive performance, with average room rates in the region up 4.8% year on year to €165.28, according to the latest data from HotStats. The region saw improvement in occupancy, albeit […] The post Revenue growth continues at Europe’...

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Duetto
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  • Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy. 1. WHEN OPERATIONAL ISSUES TORPEDO SOLID REVENUE MANAGEMENT The author makes two arguments that are ultimately related. One, he argues that revenue management should focus not just on the rooms department but a hotel’s entire operation, thus leading to the […] The post Communications Between Departments Is C...

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Duetto
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  • On the dating site Tinder, you have mere seconds to catch someone’s attention. Appearance matters most, so users strive to show off their very best photo. Swipe right for yes; swipe left for no. It’s as simple as that. ‘The Billboard Effect” — or the visibility a hotel gains from its placement on myriad online […] The post How to Leverage the Impact of ‘The Billboard Effect’ appeared first on Duet...

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Duetto
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  • Ruby Hotels is breaking new ground in German hospitality. The new hotel company was founded in 2013, and opened its first property in Munich in February 2017. The company’s lean organisation structure enables it to concentrate on the essentials, delivering a contemporary, affordable form of luxury for the modern, cost- and style-conscious customers that it […] The post Ruby Hotels Uses Innovation ...

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Duetto
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  • The 1950s was an interesting decade. Bill Gates was born, Disneyland opened, Marilyn Monroe and Elvis Presley became popular world icons, and Diner’s Club issued the first credit card that would change the financial lives of everyone in the years to come. As Diner’s Club transformed finance, so did Gérard Blitz the travel industry by […] The post New Data Sets Drive Revenue Strategy at All-Inclusi...

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Duetto
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  • Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy. 1. RETAILERS FIND MAGIC IN DYNAMIC PERSONALIZED PRICING It’s not just the hotel industry that uses dynamic and personalized pricing schemes based on supply and demand (dynamic) and histories and buying patterns of customers (personalized). A variety of other businesses […] The post Position Your Personalizat...

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Duetto
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  • San Francisco, November 21, 2017 — Duetto, the hospitality industry’s only Revenue Strategy Platform, recently brought together revenue consultants from the UK, Spain and Portugal to discuss the most pertinent issues affecting hotel revenue teams in Europe. At the end of September, Duetto welcomed 20 consultants to its EMEA headquarters in Waterloo, London. The half-day […] The post Duetto’s Inaug...

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Duetto
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  • Although pre-occupied with the effects on earnings by a wide swath of external events, public hotel company leaders still focused on distribution and revenue issues during recent calls with stock analysts to discuss third-quarter earnings reports. Among the top-of-mind topics discussed by the executives were cancellation policies, loyalty programs and direct-booking marketing campaigns. Hilton Wor...

Duetto
Duetto
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  • Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy.  1. Generational travel trends identified by new Expedia study Expedia Media Solutions has released its findings on travel trends across various generations of travellers from Asia Pacific, showing specific attitudes and motivations of travellers from Australia, Japan and China. A few […] The post Remember t...

Duetto
Duetto
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  • Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy. 1. TRAVELERS ARE ASKING FOR PERSONALIZED EXPERIENCES The hotel industry has been talking a lot about the need to offer personalized experiences—along with personalized rates—to travelers. Apparently, consumers want the travel industry to use artificial intelligence to create these kinds […] The post Artifici...

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  • Hoteliers need to close the gap between what the customer wants and what they actually deliver, otherwise they’ll end up facing a Kodak moment, says Rik Vera, Co-Founder of Nexxworks. Discussing “extreme customer centricity” at the third Revenue Strategy Forum in London, Vera talked about the impact of the new normal – the digitisation of […] The post Get Digital To Avoid Having A Kodak Moment app...

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Duetto
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  • Seven trending gaming industry stories that will impact your casino Revenue Strategy. 1. MGM CEO Says It’s Back to Business as Usual In its first financial report since a gunman opened fire from one of its Las Vegas buildings and killed 58 people in October, MGM Resorts said bookings are almost back to normal after […] The post MGM Addresses Vegas Shooting on Earnings Call appeared first on Duetto...

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Duetto
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  • Seven trending hotel news stories that will have an impact on your hotel Revenue Strategy. 1. HOTELS’ DIRECT-BOOKING EFFORTS ARE KILLING OTAS The major online travel agency holding companies have been taking a beating of late on their bottom lines and in the stock market. The reason, according to this Reuters story, is increased pressure […] The post OTA Stock Plunges Attributed to Direct-Booking ...

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Duetto
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  • It was certainly an interesting week for online travel CEOs to be center stage. The same week that the three largest online travel booking sites each released quarterly financials that fell far short of expectations and led their stock prices to tumble, leaders from Priceline, Expedia, TripAdvisor and others stepped on stage at the Phocuswright […] The post Phocuswright Panelists: Will OTA Struggl...

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Duetto
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  • Germany’s hotel market is one enjoying strong growth at present. In 2016, the country recorded 80.8 million overnight stays, while the German National Tourism Board has forecast up to 121.5 million overnight stays by 2030. Part of the secret behind Germany’s success is that it, quite simply, has something for everyone. It is a well-respected […] The post Diverse offering drives Germany’s hotel mar...

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Duetto
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  • The hospitality industry is facing its biggest change in a generation: becoming brave enough to rely on new technologies to know the guest better, improve communication, automate where possible, and optimise pricing to drive revenues and bottom line. Those that take the leap of faith will win guest loyalty, market share and profit. Early innovators […] The post RSF speakers: Being hospitable is no...

Duetto
Duetto
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  • Seven trending hotel news stories that will impact your hotel Revenue Strategy. 1. CMA looks into malpractice among hotel booking sites Are hotel and OTA websites misleading the consumer by offering biased search results and hidden fees? The UK’s Competition and Markets Authority aims to find out as it launches an investigation into whether or […] The post UK authorities to investigate hotel onlin...

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Duetto
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  • Each time I visit our San Francisco office, not only do I have a favorite hotel that I stay in, but I have a specific junior suite at that hotel that is perfect for me. I’ve stayed in this same room more than a hundred times. Yet, each time I call or visit the brand […] The post Revenue Strategy Report: The Hotel Industry’s Big Bet on Personalized Loyalty appeared first on Duetto.

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Duetto
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  • San Francisco, November 6, 2017 — Duetto, the hospitality industry’s only Revenue Strategy Platform, has introduced BlockBuster, a cloud-based application that enhances collaboration between sales and revenue management, allowing both teams to break out of their silos and close more contracted business at higher average daily rates. Combined with the company’s flagship Open Pricing application, Ga...

Duetto
Duetto
Blog Post
  • Now more than ever, revenue managers need to devise strategies to rein in galloping increases in the cost of customer acquisition. The hotel industry has been on a seven-year-plus run of improving performance but for a variety of reasons, that upward trajectory could soon flatten out or even dip. Growth in RevPAR for the U.S. […] The post Uncertainty Fuels Need to Rein In Acquisition Costs appeare...

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