eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
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  • Can Patients Sign Forms Allowing You to Respond in Detail to Negative Reviews Down the Road?
    Most industries have the benefit of being able to respond fully to negative online reviews. They can dive into the dirty details and set the record straight. Whether or not that makes good PR sense is a business decision. A restaurant can respond that a patron was rude with the staff, inebriated, and unable [...] The post Can Patients Sign Forms Allowing You to Respond in Detail to Negative Review...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
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New blog articles detected.

  • A Cheerleader, an Arrest, a Lawsuit, and Barbara Streisand
    In the online world, there’s a phenomenon known as the Streisand effect. It has nothing to do with her voice, lovely as it is. Wikipedia said it best: It is the phenomenon whereby an attempt to hide, remove, or censor a piece of information has the unintended consequence of publicizing the information more widely, [...] The post A Cheerleader, an Arrest, a Lawsuit, and Barbara Streisand appeared f...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Freckles and Lawsuits
    Virtually every physician knows that patient privacy is sacred. One needs a patient’s affirmative consent to disclose what is known as protected health information. This is covered by state and federal (HIPAA) privacy laws. If a doctor posts the medical record, that is disclosure of protected health information. If a doctor acknowledges a particular [...] The post Freckles and Lawsuits appeared fi...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
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New blog articles detected.

  • How Facebook Saved My Patient’s Life
    Sometimes you need a nugget of medical information – pronto. If your patient has been in a hospital, you likely have access to reams of data. Finding your nugget may take seconds, minutes, or hours. You may never find it.   A number of years ago, Dr. Kamal Thapar, a Wisconsin neurosurgeon, gave a talk on [...] The post How Facebook Saved My Patient’s Life  appeared first on eMerit - Online Reputat...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Upside-Down World – A Patient Sues You to Keep Taking Care of Them
    Normally, when a patient sues a doctor, he is unhappy with the care. He wants money for damages the doctor allegedly caused. Most rational people do not continue to see the same doctor if they believe that doctor negligently harmed them  As Einstein once said: The definition of insanity is doing the same thing over [...] The post Upside-Down World – A Patient Sues You to Keep Taking Care of Them a...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Pass Your HIPAA Audits with Flying Colors – Diffusing Marketing Landmines – Part III
    Maintaining compliance with HIPAA, TCPA, the FTC, and the host of other regulatory boards is complicated. An inadvertent error can result in massive fines, but there is much to be gained from a smart online strategy if you avoid the minefield of potential violations. For the next five weeks, we're breaking down five marketing landmines [...] The post Pass Your HIPAA Audits with Flying Colors – Dif...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Why Filtering Reviews is a Marketing Landmine – Part II
    Maintaining compliance with HIPAA, TCPA, the FTC, and the host of other regulatory boards is complicated. An inadvertent error can result in massive fines, but there is much to be gained from a smart online strategy if you avoid the minefield of potential violations. For the next five weeks, we're breaking down five marketing landmines [...] The post Why Filtering Reviews is a Marketing Landmine –...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Beware of Responding to Online Reviews – Diffusing HIPAA Landmines – Part 1 of 5
    Maintaining compliance with HIPAA, TCPA, the FTC, and the host of other regulatory boards is complicated. An inadvertent error can result in massive fines, but there is much to be gained from a smart online strategy if you avoid the minefield of potential violations. For the next five weeks, we're breaking down five marketing landmines [...] The post Beware of Responding to Online Reviews – Diffus...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Jewelry Store Owner’s Son has to Pay Competitor Because of Fake Review
    The jury has spoken. Stephen Blumberg owns Stephen Leigh Jewelers in Massachusetts. Toodie’s Fine Jewelry is a competitor. Allegedly, Adam Jacobs, a Toodie’s employee, wrote a multi-paragraph negative Yelp review about Stephen Leigh Jewelers. The review said he was looking for a 1.5 karat engagement ring and he had a negative experience. He then advised [...] The post Jewelry Store Owner’s Son has...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • The Tax Man and Med-Mal Settlements
    First, the obvious. This is not to be construed as tax advice. Now for some interesting nuggets. When people sue one another (or even threaten litigation) and money changes hands, there are tax implications. A recent article by Robert Wood dives deeper. A) Settlements and judgments are taxed similarly. Whether you come to a meetings [...] The post The Tax Man and Med-Mal Settlements appeared first...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Preventing a Lawsuit – Always Seek Consent Before Searching a Patient’s Anus: Part 2
    Here’s follow-up from a blog we posted in 2013. It was titled “Preventing a Lawsuit - Always Seek Consent Before Searching a Patient’s Anus”. Now we know its full title should have included “Part 1.” Two doctors were among many defendants sued by the American Civil Liberties Union. To recap this madness, see below. [...] The post Preventing a Lawsuit – Always Seek Consent Before Searching a Patien...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
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New blog articles detected.

  • What NOT to do…
    A Texas physician who performs aesthetic treatments recently agreed to disciplinary action by the Board of Medicine. In 2015, a patient underwent a series of non-invasive laser treatments with Dr. Tinuade Olugesugun-Gbadeham. Around May 27, 2015, the patient made a video testimonial on the results of these procedures. The patient gave consent to have photos [...] The post What NOT to do… appeared ...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Damn, that’s awkward…
    Ars Technica and the Minneapolis Star Tribune recently reported that Mayo Clinic is considering prioritizing patient care with private insurance over those with Medicare and Medicaid. The Minnesota Department of Human Services (which oversees Minnesota Medicaid), stated: “Fundamentally, it’s our expectation at DHS that Mayo Clinic will serve our enrollees in public programs on an [...] The post Da...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • These Docs Behaved Badly, but Should They Have Been Sued?
    Jeffrey Segal, MD, JD Published in Medscape: May 20, 2015 (reprinted with permission)  http://www.medscape.com/viewarticle/844251 Three Highly Unusual Lawsuits If you practice medicine, odds are that eventually you will be sued, face a medical board complaint, or experience some other legal headache. If you practice in a high-risk specialty such as neurosurgery, the likelihood that you will be [.....
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Thorny Vignettes and Patient Abandonment
    Most doctors understand that once you have agreed to treat a patient, and you are in the middle of a treatment plan, you must either complete the treatment or find an acceptable alternative to the patient. The reason is to avoid a charge of patient abandonment. Vignette #1: Doctor receives a consult from the emergency [...] The post Thorny Vignettes and Patient Abandonment appeared first on eMerit...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Political Correctness Over-reach in the Exam Room
    A general surgeon in Florida evaluated a patient for hernia repair. The patient confided he was HIV positive. The surgeon asked about the patient’s medication regimen. The patient explained that on the medication his viral titers were non-detectable. The surgeon stated that that was good for both of them. For the patient, of course. And [...] The post Political Correctness Over-reach in the Exam R...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • When Your Competitors Will Not Cross Cover for You
    A neurosurgeon based in a large metro area in California used to be part of a large group. For a variety of reasons, he’s in solo practice now. He’s still busy. Doctors refer to him. Patients seek him out. He has a strong online presence. And he’s escaped petty intra-group politics. One problem, though. [...] The post When Your Competitors Will Not Cross Cover for You appeared first on eMerit - On...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Medicolegal Issues in Dealing with Aging Physicians
    We continue with our series of general educational articles penned by one attorney, an MD, JD, giving you a view of the world through a malpractice plaintiff attorney’s eyes. This attorney is a seasoned veteran.  The series includes a number of pearls on how to stay out of harm’s way. While I do not necessarily [...] The post Medicolegal Issues in Dealing with Aging Physicians appeared first on eM...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Why No Med-Mal Defendant Wants His Defense to Boil Down to “S**t Happens”
    Dr. Jha is a radiologist who also blogs. Virtually every one of his posts hit the mark on multiple levels. Plus, he’s a brilliant writer. He gave me permission to re-publish the following blog he posted on KevinMD.com on January 3rd.  Happy reading. Does lead-time bias have a place in court? SAURABH JHA|PHYSICIAN | JANUARY 3, 2017 [...] The post Why No Med-Mal Defendant Wants His Defense to Boil D...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • How Language in an Operating Report Can Lead to a Trip to the Courtroom.
    Sometimes, the specific language in an op-report can lead to misunderstanding and litigation. I’m not talking about using words like “suddenly” or “to my unexpected surprise” in the document. I’m talking about how you label anatomic structures. Surgeons start with a clinical diagnosis. This diagnosis is often reinforced or guided by an imaging study. Then, [...] The post How Language in an Operati...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Preparing for a Rotten Day – or Year – at Peer Review
    Guest Post by Dr. Michael Rosenblatt For many doctors, they will experience peer review as a benign process. Cases are presented. Lessons learned. The beat goes on. Some "unlucky" physicians experience a different reality. Over the years we have been "trained" to try to avoid malpractice suits. But “peer review emergencies” are no less dangerous [...] The post Preparing for a Rotten Day – or Year ...
  • Paid Reviews Cost Companies $175,000, Enforcement Action
    Two companies have settled with the New York Attorney General’s Office after being accused of paying consumers for positive reviews by agreeing to increase their transparency and pay a total of $175,000. MedRite Care, LLC, a medical emergency care service, paid thousands of dollars to Internet advertising companies and freelance writers over a two-year period [...] The post Paid Reviews Cost Compa...
  • How to Keep Lawyers from Circling Your Practice: Lessons for New Doctors
    I am frequently invited to speak to medical students and residents. I’m often the first person to introduce them to the wonderful world of medico-legal headaches. It’s a topic they typically don’t think about while they’re studying and training. Why? It’s hard enough learning the Kreb’s cycle, the anatomy of the brachial plexus, and how [...] The post How to Keep Lawyers from Circling Your Practic...
  • N=1. Congress Takes Action. Consumer Review Freedom Act
    If pro is the opposite of con, what is the opposite of Progress? Congress. It’s an old joke, but, what exactly did Congress just do? By unanimous consent, it passed the Consumer Review Freedom Act (H.R. 5111). As of this writing at year end, it still needs to be signed by the President. But, there’s [...] The post N=1. Congress Takes Action. Consumer Review Freedom Act appeared first on eMerit - O...
  • Law Firm Sues Nursing Student for Bad Online Review – And Loses to the Tune of $27,000
    Here’s Exhibit A for why it’s generally a bad idea to sue someone for an online review. “They need to think before they post. She needs to learn — people need to learn that there are consequences for their actions.”  Attorney Keith Nguyen shared this statement with a reporter when asked if he felt guilty [...] The post Law Firm Sues Nursing Student for Bad Online Review – And Loses to the Tune of ...
  • Playing Chicken with Deposits for Surgery
    I know people have strong opinions on the topic of cash deposits to schedule a surgery date. My opinion on this has evolved. The issues are: Are deposits even needed? If so, are they refundable? If so, how long before surgery must the date be cancelled to qualify for a refund? The typical rationale for [...] The post Playing Chicken with Deposits for Surgery appeared first on eMerit - Online Reput...
  • A Healthy Obsession with Chasing Tail
    I’m frequently asked whether tail coverage for professional liability should be purchased. The doctor may be retiring. May be moving from state to another. Or just changing carriers. The first question is whether tail coverage even applies. If you have what is known as an “occurrence” policy, tail coverage is already bundled in. In an [...] The post A Healthy Obsession with Chasing Tail appeared f...
  • Capturing Patient Reviews and Navigating Pesky Regulatory Details (Part 3)
    In my last post, we discussed how HIPAA impacts rules and regulations related to capturing reviews for posting online. We limited the discussion to working with vendors to help you capture and post online reviews. Such vendors must be HIPAA Business Associates. And if Protected Health Information is posted online, you need a formal HIPAA [...] The post Capturing Patient Reviews and Navigating Pesk...
  • Capturing Patient Reviews and Navigating Pesky Regulatory Details (Part 2)
    In my last post, we discussed how the Federal Trade Commission impacts rules and regulations related to capturing reviews for posting online. To recap, the guiding principle is not to pay for reviews. No money, no gift cards, no discounts on future goods or services. If you do offer such perks, you must disclose that [...] The post Capturing Patient Reviews and Navigating Pesky Regulatory Details ...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

New blog articles detected.

  • Capturing Patient Reviews and Navigating Pesky Regulatory Details (Part I)
    A Marketing Department’s mission often collides with the Legal and Regulatory Compliance Department. In spite of the natural conflict, coexistence is possible. Online reviews have changed the consumer landscape in influencing buying decisions. Healthcare is affected by the same dynamic. Healthcare marketing departments have embraced online patient reviews as the next new thing. Such reviews […] Th...
eMerit | Dental or Medical Identity Management
eMerit | Dental or Medical Identity Management
Blog Article

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