eVOC Insights, LLC
eVOC Insights, LLC
Blog Article

New blog articles detected.

  • Turning Moments into Memories: Emotional Triggers & Brand Loyalty
    This past week we attended the Kantar TNS event Catch me If You Can. Kantar TNS along with Qualtrics and Strativity invited us to learn about “How emotional triggers lead to improving customer experience and increasing authentic loyalty.” Hosted at the Waterfront Restaurant on the Embarcadero, we snacked on bite-sized crab cakes and wonton crisps […]
eVOC Insights, LLC
eVOC Insights, LLC
Blog Article

New blog articles detected.

  • Connecting X’s and O’s to UX at the Qualtrics Summit
    This year’s Qualtrics Summit was a testament to today’s behavioral economy. “Goods and services are no longer enough,” said Joseph Pine, author of The Experience Economy and keynote speaker for the event. “Experiences are a distinct economic offering.” Let’s take the summit itself as an example. Daily, attendees were regaled by keynote speakers such as […]
eVOC Insights, LLC
eVOC Insights, LLC
Blog Article

New blog articles detected.

  • Progressive shows hamburger icons fail on desktop
    Evolving trends in website design have always been particularly fascinating to us, and with sites designed for multiple devices, tracking customer reactions over time and seeing how sites respond allows us to understand the benefits and pitfalls of popular web and mobile site features (e.g., responsive design, hamburger menu, etc.). One feature that has become […] The post Progressive shows hambur...
eVOC Insights, LLC
eVOC Insights, LLC
Blog Article

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