Exotel is a cloud telephony service provider for small and medium enterprises in India. It provides virtual phone numbers and telephony applications to businesses.

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Exotel
Exotel
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  • A day dedicated to sports – EXOlympics is here!
    With each passing year at Exotel, I see more and more sports enthusiasts within the company. Some love to watch, some love to play, and some others are a combination of the two. Playing a sport is a great way to build an environment of trust and helps us have fun outside of just work. And what better way to bond than over some sweat, blood and tears. To involve the entire company, this year, we de...
Exotel
Exotel
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  • On the road from Internet to Neutral Net
    Over the last 6 years, I have constantly worked with the Department of Telecom to ensure that regulations are up to date with the current business trends and needs. While we have always got a sympathetic ear from the authorities, what happened on the 25th of July, 2017 was a giant leap.  Open House discussion on Net Neutrality The top leadership of TRAI ( Telecom Regulatory Authority of India) fle...
Exotel
Exotel
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  • Enhancing Customer Experience and Improving Sales with Cloud Telephony
    The only way for a business to sustain growth in a competitive market is to offer a great experience to its customers. The closer you are to understanding their needs and resolving their concerns, the better your rapport is. That’s where timely interactions with customers come into play.   But just how many people does it take for a business to remain consistently available to customers? How do yo...
Exotel
Exotel
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  • Changing the way elderly access technology: Hack Street Boys using Exotel APIs
    We at Exotel are huge fans of hackathons. We don’t just love taking part in them, but also like hosting them to encourage people to use our APIs anywhere they find suitable. It’s like giving wings to innovation by offering our technology and giving them a platform to run wild with their imagination. But what we love the most about hackathons is the fact that there’s always a new solution that can ...
Exotel
Exotel
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  • Pune calling! Tring Tring… We answered!
    The last one year has been a rather eventful one for us. We’ve revamped our product, expanded internationally, bagged our first set of clients in SEA (yay us!) and even got a new foosball table! (Yup, we’re still huge fans of foosball) Expanding our reach within India and being accessible in more regions is one of our goals and we take it seriously. Our expansion to Kolkata in November last year w...
Exotel
Exotel
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  • A hacker’s guide to frugal high definition video conferencing for startups
    I have always drooled over the extra-sized HDTVs with high definition camera setups that some venture capitalists have. It turns even the most boring of meetings into something really interesting and convenient. The propensity to travel for an in-person meeting is inversely proportional to the confidence you have on your VC system. That’s why having an excellent quality video conferencing system i...
Exotel
Exotel
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  • Top 5 Reasons Why You Should Consider An SMS Campaign Over An Email Campaign
    One of the primary goals for businesses today is to establish a consistent and impactful channel for communication with its customers. With changing times and the growing penetration rate of mobile, the channel has become an integral part of this communication strategy. While there are marketers that swear by chat apps for marketing, it is important to understand that the channel restricts the com...
Exotel
Exotel
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  • Working at Exotel
    Exotel is one of India’s leading B2B startups. We have been around since 2011 and in the last 5 years, we have helped thousands of businesses grow. We are changing the way large companies and growing startups look at voice communication with customers.
Exotel
Exotel
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  • Exotel For Last Mile Logistics
    One of the biggest factors for the success of a business depends on the operational efficiency of their last mile logistics. We, at Exotel, are directing our efforts into making last mile logistics hassle-free and more efficient. Why should an e-commerce or 3rd party logistics company care about this? 1. you get to save money on manpower and operations 2. customers get to have the best exper...
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Exotel
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  • Exotel - Cloud telephony, Business phone system experts
    Exotel is India’s leading cloud telephony company that works with both Enterprises & SMEs in India. We help companies manage their customer phone calls using features like IVR, call recording etc. Customers can even devise complex call-center like call flows with simple drag and drop actions. If you’re thinking of using cloud telephony for your business, this is a good place for you to start beca...
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  • Cloud Telephony used by Yourcabs
    Listen to Rajath (Co-founder & CEO) at Yourcabs and how they use a cloud telephony solution to interact with customers for feedback and customer support
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