Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • We recognize that presentations have become a prime communication tool in business today. We also have personally experienced many presentations that are not done well. In an earlier blog we examined the importance of creating winning presentations. We identified key factors in the preparation and design of the session such as: Defining the purpose and … The post Delivering Powerful Presentations ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • You’ve been voluntold by your manager to make a presentation at an upcoming technical conference. “Why me”? You ask. “Well that’s easy, you are the subject matter expert (SME) in this area”. You both agree about being the subject matter expert and so off you go to pull together your presentation. Unfortunately, being a subject … The post Creating Winning Presentations appeared first on Friesen, Ka...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • As a leader in workplace learning and performance, FKA has worked in many industry sectors. One common challenge, whether it’s in technology, health services, pharmaceuticals, financial services or manufacturing, is the effective utilization of technical support resources in both pre- and post-sales activities. Most sales models identify key stages of a sales call which focus … The post Making Tec...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In a recent online session of our Developing Interactive eLearning program one of the participants asked a simple question, I understand what microlearning is and the technology available to develop and deploy it but how do you design microlearning? It seems like it should be an easy question to answer but it turns out to … The post How to ‘Design’ Microlearning appeared first on Friesen, Kaye and...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In this final blog on Performance Coaching, we will continue to review the Performance Coaching Model introduced in our last two blogs, specifically looking at feedback. Performance Coaching is an ongoing process designed to help the Person Being Coached gain greater competence and overcome barriers to improving performance. Our earlier blogs discussed the importance of: … The post Performance Coa...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In an earlier blog, we discussed the importance of Performance Coaching as a talent development strategy, demonstrating commitment to develop and support individuals. Performance Coaching harnesses the value of internal employee resources to develop others, which in turn saves time, money and increases overall employee engagement and retention. We defined Performance Coaching as an ongoing … The p...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Performance Coaching has become an important tool and key capability in supporting a high- performance oriented culture in many organizations. Effective and timely Performance Coaching can make the development and implementation of a business strategy more successful, especially in an environment that is fast-paced, competitive and uncertain. The Talent Development Challenge Despite the enormous e...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In an earlier blog, we discussed the fundamentals of objectives, specifically: why create objectives and what makes objectives effective. We described an objective as a clear statement of what we expect the learners to be able to do by the end of the learning program. We defined effective objectives as being specific, measurable and learner-centered. … The post Writing Effective Objectives: Part 2...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • I recently reviewed an article written by Michael Dalmaridis, Manager of Learning and Development at Meridian, that focused on, “The word you should never use in Learning Objectives……Understand!” Mr. Dalmaridis, your colleagues here at Friesen, Kaye and Associates (FKA) have never agreed more. We have been in the Workplace Learning and Performance space for over … The post Creating Effective Objec...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In a previous post on How to Select an Instructional Strategy I said I wanted to introduce a structured approach for selecting instructional strategies. The structure comes some job aids – a decision tree and checklists. This post presents the decision tree that is based on the four dimensions of the Instructional Strategy Framework (ISF) … The post Job Aids for Selecting Instructional Strategies ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • We are writing to you live from the Training 2018 Game Changer Conference and Expo, February 12-14 from Atlanta, Georgia. This is TRAINING Magazine’s 41st Annual Conference and FKA, as an industry leader in workplace learning and performance, has been a proud presenter at this event for over 25 years. This year has been no … The post Live from Atlanta appeared first on Friesen, Kaye and Associates...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • As an Instructional Designer what do you think drives the selection of the instructional strategy for any project? In a previous post, Scoping a Learning Solution – Art or Science? Part 2 – Instructional Strategy, we introduced the four dimensions of Instructional Strategy Framework (ISF): Based on the four dimensions, FKA has identified six main … The post How to Select an Instructional Strategy ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Way back in 2005, one of our senior instructors presented a session at the annual Training Magazine Conference, with the same title as this blog. It’s still a valid concern in 2018! There are many projects when instructional designers can’t do their jobs without the valuable help of subject matter experts (SMEs)! They can help … The post Working with SMEs: A Blessing or A Curse? appeared first on ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • A recent post in LinkedIn generated a lot of discussion about the validity and value of Learning Style Inventories. It became a topic of discussion among our team because it produced strong arguments for both the PRO and the CON perspectives. It has been widely accepted that learning styles have no scientific basis for any … The post If Learning Styles have been debunked why are they still introdu...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Question of the week: Does the FKA Lesson Feedback Form used to assess classroom instructors apply for evaluating OJT instructors? Our inboxes often hold interesting requests that spark conversations among our FKA team, and this week’s email provided another thought-provoking question. “Does the FKA Lesson Feedback Form used to assess classroom instructors apply for evaluating … The post Assessing...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • This morning two colleagues and I finished presenting a six-session online program for instructional designers. Participants had a range of design experience from beginners to four or five years. As we were wrapping up, one of the new designers commented that the biggest surprise for him was that instructional design is actually more of an … The post Instructional Design – an Art or a Science? app...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • We believe that the three pillars of solid instructional design are the: Adult Learning Principles – Blog 1 Blog 2 Systematic Learning Process – Blog VIVE Formula These three pillars maximize learning by boosting learner engagement. When all three pillars are in place, you can guarantee learning will take place. Systematic Learning Process Review As … The post Learner Engagement: Ensuring Successf...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • How you say something can be as important as what you say. This is true for face-to-face instructors, but it is critical in the virtual environment. Online instructors cannot give any visual cues as to how they feel about what they are saying; they only have their voices to hold the learners’ interest and show … The post Using Voice to Maximize Learning appeared first on Friesen, Kaye and Associat...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Often at this time of the year, we reflect on change and the possibilities of looking for a new job. There are many reasons why we consider other positions, but once we have decided to do so, then our preparation begins, and step one is getting ready for the interview. A job interview is your … The post Interviewing for a New Position appeared first on Friesen, Kaye and Associates.

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Overview The two most frequently asked questions by new clients are, “Can you helps us improve/update/increase …” and “Should we be investing in that new …” Our response is always the same, “Do you have a strategy or road map that you are currently following?” A recent Brandon-Hall study found that aligning the learning strategy … The post Learning Strategy Road Map appeared first on Friesen, Kaye...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Earlier this week, FKA President, Michael Nolan, presented Becoming a High-Performance Learning Organization at I4PL 2017 conference and trade show in Toronto. Here is an excerpt from his presentation on the six main forces of change impacting Learning and Development today. 1. Globalization Situation: Increasing number of teams with membership from multiple countries and time … The post Forces of...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Not too long ago we were asked the following question: Q: “What can trainers do to make on-the-job training effective?” We thought other people might be interested in the response Michael Nolan, President of FKA, provided. A: The number one component of success with on-the-job training (OJT) is careful planning. It ensures that content and … The post Maximizing the Impact of OJT appeared first on ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • With all the hurricanes, wildfires and political uncertainties we have been experiencing I thought we could all benefit by reflecting on teachers who made a difference in our lives and then remembering that what we do is important! Three colleagues on the FKA team wanted to share their memorable learning experiences: Mrs. Smith Without giving … The post Teachers or Learning Experiences that made a...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • With the constant pressure to do more for less…and FASTER!, learning professionals are always on the look-out for tips from experienced professionals. This blog describes how FKA’s design and development team takes full advantage of decades of experience over hundreds of projects. In a nutshell, we follow two simple rules: Work “smarter” on current projects … The post Using Your “Lessons Learned” ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In part 1 of this blog we identified how we define an “effective design” and introduced our Learning Evaluation form and discussed how it can be used with the designers’ clients to confirm they have a clear understanding of their clients’ expectations for their learning programs. Part 1 also described the first step in the … The post Assessing the Design of a Learning Program: Part 2 appeared firs...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • As an instructional designer why would you want to assess the design of a learning program? It could be as straight forward as wanting to know if you have done a good job on the program design you just completed. It could be more complex. For example, you might want to identify which of the … The post Assessing the Design of a Learning Program: Part 1 appeared first on Friesen, Kaye and Associates...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • It is a fact that organizations are spending billions of dollars annually on their learning and development (L&D) activities. Paired with this fact, is the belief that no more 20% of this investment results in the transfer of the new skills and knowledge back to the job. Current research in neuroscience (Neuroscience Part 1: What … The post Maximizing Learning Transfer appeared first on Friesen, K...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • FKA is the recognized leader in Trainer Certification. We have helped over 80,000 learning and performance professionals attain meaningful certification in their industry. You can earn these premier credentials in several ways. FKA Certification FKA offers six Professional Development Certification tracks: Professional Designer, Professional e-Designer, Professional Facilitator, Professional e-Fac...

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