Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  •   In the 70/20/10 Model of Learning, many organizations only capture activities associated with the 10% or formal learning component. As L&D professionals, we need to know where the rest of learning is truly happening in our organizations. What is it? The LEARNING LANE is a map of the various “learning touch points” that an … The post What is a Learning Lane and why is it important? appeared first...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In today’s global society, many learners are facing the challenge of participating in training programs delivered in English, which is not the language that they speak.   Since most of these learners have not been introduced to the vocabulary and concepts of English, comprehending the new content and learning may become problematic for them. A … The post How to Train Learners Whose First Language ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • The best Learning Strategy in the world is nothing unless well deployed. Regardless of the scope of the Learning Strategy (lean or comprehensive), some level of change is expected from the deployment and should be addressed accordingly. How did you develop a Learning Strategy? How you develop your Learning Strategy will have a direct impact … The post How Will the Learning Strategy Be Deployed? ap...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  •   Many Organizations are stretched so thin and time is a premium and we hear comments such as: “We are just trying to get the training done that is being asked for”. Why a Learning Strategy? In the context of today’s continuous changing business realities, the investment in new skills is required to grow and … The post Do Organizations really need a Learning Strategy? appeared first on Friesen, Ka...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Describe required knowledge and skills In the first part of the blog on Investing in Informal Learning I suggested that even though the learning is ‘informal’ there needs to be a process to enable it. To start the process you identify the need and then describe the knowledge and skills to be learned. An example … The post How to Invest in Informal Learning – Part 2 appeared first on Friesen, Kaye ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Performing quickly and acceptably at a new job is especially difficult. Standards have yet to be fully understood, working relationships aren’t yet established, and procedural details must be learned. How you handle a new employee, when he or she begins performing acceptably can have long-term implications. This is your first chance to demonstrate what the … The post How to Engage New Employees Us...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  •   Recent articles and posts prompted me to think about ‘informal learning’. At least one of the two words is easy to understand. Learning – The acquisition of knowledge or skills through study, experience, or being taught. Making learning ‘informal’ does not change learning.  Like ‘formal learning’, ‘informal learning’ is the ability to acquire new … The post How to Invest in Informal Learning app...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In most organizations today, the Human Resource (HR) professional works in a highly matrixed environment, often with multiple decision-makers and stakeholders. They meet the needs and challenges of the business, with HR roles that are highly specialized, and provide expertise in such key areas as: Learning & Development Workforce Planning Talent Acquisition Diversity & Inclusion … The post HR as S...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • We recognize that presentations have become a prime communication tool in business today. We also have personally experienced many presentations that are not done well. In an earlier blog we examined the importance of creating winning presentations. We identified key factors in the preparation and design of the session such as: Defining the purpose and … The post Delivering Powerful Presentations ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • You’ve been voluntold by your manager to make a presentation at an upcoming technical conference. “Why me”? You ask. “Well that’s easy, you are the subject matter expert (SME) in this area”. You both agree about being the subject matter expert and so off you go to pull together your presentation. Unfortunately, being a subject … The post Creating Winning Presentations appeared first on Friesen, Ka...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • As a leader in workplace learning and performance, FKA has worked in many industry sectors. One common challenge, whether it’s in technology, health services, pharmaceuticals, financial services or manufacturing, is the effective utilization of technical support resources in both pre- and post-sales activities. Most sales models identify key stages of a sales call which focus … The post Making Tec...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In a recent online session of our Developing Interactive eLearning program one of the participants asked a simple question, I understand what microlearning is and the technology available to develop and deploy it but how do you design microlearning? It seems like it should be an easy question to answer but it turns out to … The post How to ‘Design’ Microlearning appeared first on Friesen, Kaye and...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In this final blog on Performance Coaching, we will continue to review the Performance Coaching Model introduced in our last two blogs, specifically looking at feedback. Performance Coaching is an ongoing process designed to help the Person Being Coached gain greater competence and overcome barriers to improving performance. Our earlier blogs discussed the importance of: … The post Performance Coa...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In an earlier blog, we discussed the importance of Performance Coaching as a talent development strategy, demonstrating commitment to develop and support individuals. Performance Coaching harnesses the value of internal employee resources to develop others, which in turn saves time, money and increases overall employee engagement and retention. We defined Performance Coaching as an ongoing … The p...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Performance Coaching has become an important tool and key capability in supporting a high- performance oriented culture in many organizations. Effective and timely Performance Coaching can make the development and implementation of a business strategy more successful, especially in an environment that is fast-paced, competitive and uncertain. The Talent Development Challenge Despite the enormous e...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In an earlier blog, we discussed the fundamentals of objectives, specifically: why create objectives and what makes objectives effective. We described an objective as a clear statement of what we expect the learners to be able to do by the end of the learning program. We defined effective objectives as being specific, measurable and learner-centered. … The post Writing Effective Objectives: Part 2...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • I recently reviewed an article written by Michael Dalmaridis, Manager of Learning and Development at Meridian, that focused on, “The word you should never use in Learning Objectives……Understand!” Mr. Dalmaridis, your colleagues here at Friesen, Kaye and Associates (FKA) have never agreed more. We have been in the Workplace Learning and Performance space for over … The post Creating Effective Objec...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • In a previous post on How to Select an Instructional Strategy I said I wanted to introduce a structured approach for selecting instructional strategies. The structure comes some job aids – a decision tree and checklists. This post presents the decision tree that is based on the four dimensions of the Instructional Strategy Framework (ISF) … The post Job Aids for Selecting Instructional Strategies ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • We are writing to you live from the Training 2018 Game Changer Conference and Expo, February 12-14 from Atlanta, Georgia. This is TRAINING Magazine’s 41st Annual Conference and FKA, as an industry leader in workplace learning and performance, has been a proud presenter at this event for over 25 years. This year has been no … The post Live from Atlanta appeared first on Friesen, Kaye and Associates...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • As an Instructional Designer what do you think drives the selection of the instructional strategy for any project? In a previous post, Scoping a Learning Solution – Art or Science? Part 2 – Instructional Strategy, we introduced the four dimensions of Instructional Strategy Framework (ISF): Based on the four dimensions, FKA has identified six main … The post How to Select an Instructional Strategy ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Way back in 2005, one of our senior instructors presented a session at the annual Training Magazine Conference, with the same title as this blog. It’s still a valid concern in 2018! There are many projects when instructional designers can’t do their jobs without the valuable help of subject matter experts (SMEs)! They can help … The post Working with SMEs: A Blessing or A Curse? appeared first on ...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • A recent post in LinkedIn generated a lot of discussion about the validity and value of Learning Style Inventories. It became a topic of discussion among our team because it produced strong arguments for both the PRO and the CON perspectives. It has been widely accepted that learning styles have no scientific basis for any … The post If Learning Styles have been debunked why are they still introdu...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Question of the week: Does the FKA Lesson Feedback Form used to assess classroom instructors apply for evaluating OJT instructors? Our inboxes often hold interesting requests that spark conversations among our FKA team, and this week’s email provided another thought-provoking question. “Does the FKA Lesson Feedback Form used to assess classroom instructors apply for evaluating … The post Assessing...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • This morning two colleagues and I finished presenting a six-session online program for instructional designers. Participants had a range of design experience from beginners to four or five years. As we were wrapping up, one of the new designers commented that the biggest surprise for him was that instructional design is actually more of an … The post Instructional Design – an Art or a Science? app...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • We believe that the three pillars of solid instructional design are the: Adult Learning Principles – Blog 1 Blog 2 Systematic Learning Process – Blog VIVE Formula These three pillars maximize learning by boosting learner engagement. When all three pillars are in place, you can guarantee learning will take place. Systematic Learning Process Review As … The post Learner Engagement: Ensuring Successf...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • How you say something can be as important as what you say. This is true for face-to-face instructors, but it is critical in the virtual environment. Online instructors cannot give any visual cues as to how they feel about what they are saying; they only have their voices to hold the learners’ interest and show … The post Using Voice to Maximize Learning appeared first on Friesen, Kaye and Associat...

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Often at this time of the year, we reflect on change and the possibilities of looking for a new job. There are many reasons why we consider other positions, but once we have decided to do so, then our preparation begins, and step one is getting ready for the interview. A job interview is your … The post Interviewing for a New Position appeared first on Friesen, Kaye and Associates.

Friesen, Kaye and Associates
Friesen, Kaye and Associates
Blog Post
  • Overview The two most frequently asked questions by new clients are, “Can you helps us improve/update/increase …” and “Should we be investing in that new …” Our response is always the same, “Do you have a strategy or road map that you are currently following?” A recent Brandon-Hall study found that aligning the learning strategy … The post Learning Strategy Road Map appeared first on Friesen, Kaye...

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