Gartner, Inc. is a global research and advisory firm providing insights, advice, and tools for leaders in IT, Finance, HR, Customer Service and Support, Legal and Compliance, Marketing, Sales, and Supply Chain functions across the world. They are a member of the S&P 500. Its headquarters are in Stamford, Connecticut, United States. It was known as Gartner Group, Inc until 2000, when it was then changed to Gartner.Research provided by Gartner has historically targeted CIOs, senior IT, marketing, and supply chain leaders. The acquisition of CEB, Inc. has expanded their range and breadth of offerings to support every business function in every industry and enterprise size. Gartner clients include large corporations, government agencies, technology companies and the investment community. Their client base consists of 12,000 organizations in over 100 countries. The company's products and services include Research, Executive Programs, Consulting and Events. Founded in 1979, Gartner has over 15,000 employees located in 100+ offices around the world.Gartner uses hype cycles and Magic Quadrants for visualization of its market analysis results.

Wikipedia
Gartner
Gartner
Blog Post
  • The average turnover rate for chief information officers (CIOs) is 4 – 5 years, which loosely translates into the need for senior IT staff to plan for their new technology leader every 3 – 4 years. Despite being able to anticipate this kind of event, many IT organizations often take a “wait and see” approach and lack the forethought to properly set the new CIO’s expectations for all things strateg...

Gartner
Gartner
Blog Post
  • Have you ever experienced a culture clash at work? Be honest: If your organization is undergoing a large transformative effort, you’re probably feeling it right now. Your peer in another department favors different outcomes than you, your business unit seems to have different priorities than the rest of the organization, and goals the company promoted yesterday seem to be gone today. Perhaps you f...

Gartner
Gartner
Blog Post
  • This article has been updated from the original, published on June 29, 2016, to reflect new events, conditions or research. More than $4 trillion in goods are shipped globally each year. The 80% carried via ocean shipping creates a lot of paperwork. The required trade documentation to process and administer all the goods is estimated to reach one-fifth of the actual physical transportation costs. ...

Gartner
Gartner
Blog Post
  • In the past, technology procurement leaders had two jobs: minimize costs and mitigate risks. But with the rise of cloud services and the digitization of all business units, CIOs have added new tasks to the job description — generate revenue, drive innovation and retain customers. “Technology procurement is no longer a tactical function,” explains Luke Ellery, research director at Gartner. “It now ...

Gartner
Gartner
Blog Post
  • As a sales manager, you’re constantly juggling. You have to close deals, coach and develop direct reports, put out fires and explore new sales opportunities — to name a few. With all the competing priorities, it’s no wonder sales managers don’t always have the time, resources or energy needed to develop each direct report. If a “ball” has to be dropped, it’s likely the direct report’s coaching tha...

Gartner
Gartner
Blog Post
  • The rapid emergence of artificial intelligence (AI) and advanced analytics has lead supply chain leaders to explore  potential use cases. Gartner surveyed 260 of these leaders in late 2017 to assess their plans for exploring such technologies. 96% of respondents use predictive analytics, 85% use prescriptive analytics and 64% use AI "When considering these insights, the reader should keep in mind ...

Gartner
Gartner
Blog Post
  • We live in the age of analytics. Business decisions are increasingly based on data of such complexity that a human mind struggles to comprehend. Even business units such as HR that have long made subjective people-related decisions can now rely on the assistance of algorithms and data. "Data and analytics leaders must look into a more automated approach for how analysis is done and the more ways i...

Gartner
Gartner
Blog Post
  • Customer service and support leaders often find themselves squeezed between a rock and a hard place. Customers demand a quick and easy resolution when they contact the service organization. At the same time, service leaders face internal pressure to differentiate the company through the service they provide and build customer loyalty. The catch: Service leaders are asked to do more with the same o...

Gartner
Gartner
Blog Post
  • The CEO of one global technology company was frustrated that the most critical aspects of his company’s culture just weren’t sticking. He had repeatedly spelled out how and why the culture could drive business goals, but his leadership team still wasn’t prioritizing culture management. Design systems and processes that actually embed the desired culture in operations — and enable the culture to pe...

Out-Market Your Competitors?

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account Log in

By signing up, you agree to the Terms of Service and Privacy Policy.

Out-Market Your Competitors

Get complete competitive insights on over 2.2 million companies to drive your marketing strategy.

Create Free Account

Already a user?  Log in

By signing up, you agree to the Terms of Service and Privacy Policy.