HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
  • Gone are the days when providing a great customer service experience is just limited to the support team and the support staffs. Companies like Zappos and Apple strives hard to give the best experience at every instance they get in touch with the customer. This is a guide that helps you understand how HappyFox as a help desk tool helps you build a smart customer service culture, By Carefully ...

HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
  • A HappyFox Webinar On How To Resolve Your Support Tickets Faster Learn About: Appreciating the importance of measuring Mean Resolution Time. Tracking and managing Mean Resolution Time. Methods to improve Mean Resolution Time of your support process. How HappyFox Help Desk helps you to improve your Mean Resolution Time.

HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
  • LEARN ABOUT 1. Setting up a niche specific and customizable knowledge base. 2. Efficiently managing a knowledge base as your products and business evolve. 3. Enhancing support performance using Internal knowledge base. 4. The new and advanced HappyFox knowledge base features KEY TAKEAWAYS 1. Learn how an effective knowledge base reduces agent efforts and support costs. 2. Having a Great knowled...

HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
  • LEARN ABOUT: Importance of having a speedy and agile customer support process How to automate your help desk workflow Track, measure and optimize your automation process. KEY TAKEAWAYS: Understand and appreciate the importance of customer service automation. Steps to maximize help desk performance Actionable insights on the importance of help desk automation on customer loyalty. Watch the compl...

HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
HappyFox Inc.
HappyFox Inc.
SlideShare Presentation
HappyFox Inc.
HappyFox Inc.
YouTube Video
HappyFox Inc.
HappyFox Inc.
YouTube Video
HappyFox Inc.
HappyFox Inc.
YouTube Video
  • Automatically channel incoming chat requests to specific departments. Give your customers the best contact options based on products/departments/issues. Bring down waiting time by connecting them directly with the experts.

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