HfS Research
HfS Research
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  • Download the slides: https://www.hfsresearch.com/webinars/webinar-reality-check-on-enterprise-artificial-intelligence-ai Watch all HfS webinars: https://www.hfsresearch.com/webinars/ The noise in the market around AI is deafening. Yet, most of this hype is focused on more consumer-facing issues or projects that cannot easily be replicated. To separate the wheat from the chaff HfS’ inaugural Ente...

HfS Research
HfS Research
YouTube Video
  • Download the slides: https://www.hfsresearch.com/webinars/webinar-reality-check-on-enterprise-artificial-intelligence-ai Watch all HfS webinars: https://www.hfsresearch.com/webinars/ The noise in the market around AI is deafening. Yet, most of this hype is focused on more consumer-facing issues or projects that cannot easily be replicated. To separate the wheat from the chaff HfS’ inaugural Enter...

HfS Research
HfS Research
YouTube Video
  • Find out more: www.hfsevents.com It’s one thing talking about needing to change – completely another actually doing it, when you have to rethink the very fundamentals of how you perform work to stay ahead of your market. Change is at the core of all the conversations we are having today as an industry. More much than simply deciding which tech to select, we have to dig deep to change how we work,...

HfS Research
HfS Research
YouTube Video
  • The blockchain is starting to change the way we think about business transactions, data storage, and even industry value chains and associated revenue models. Banking & Financial Services (BFS) is leading the charge in enterprise blockchain adoption. Adoption of use cases around payments, trade finance, and wallets are advancing rapidly. In this 60-minute webinar, we will discuss a successful BF...

HfS Research
HfS Research
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  • Watch the webinar replay: https://www.hfsresearch.com/webinars/webinar-blockchain-bfs-use-case All HfS webinars: https://www.hfsresearch.com/webinars/ The blockchain is starting to change the way we think about business transactions, data storage, and even industry value chains and associated revenue models. Banking & Financial Services (BFS) is leading the charge in enterprise blockchain adopti...

HfS Research
HfS Research
YouTube Video
  • HfS research shows that we're now well and truly in the age of digital transformation, in need of alignment to the business needs. Enterprises not leveraging digital capabilities will find their business unproductive and having weak competencies. They struggle to simplify business cycle processes, generate data in real time to drive insights, and integrate NextGen technologies into their business ...

HfS Research
HfS Research
SlideShare Presentation
  • Watch the webinar replay: https://www.hfsresearch.com/webinars/webinar-getting-rpa-to-scale Access all HfS webinars: www.hfsresearch.com/webinars/ Understanding the key elements of a transformational enterprise-wide RPA implementation Despite all its promise, the majority of RPA projects today never progress beyond pilot programs. Fortunately, there are enough successful enterprise-scale RPA i...

HfS Research
HfS Research
YouTube Video
  • Access all HfS webinars: www.hfsresearch.com/webinars/ Understanding the key elements of a transformational enterprise-wide RPA implementation Despite all its promise, the majority of RPA projects today never progress beyond pilot programs. Fortunately, there are enough successful enterprise-scale RPA implementations available today to learn about well-planned RPA initiatives that go beyond the...

HfS Research
HfS Research
SlideShare Presentation
  • Watch the webinar replay: https://www.hfsresearch.com/webinars/webinar-the-20-most-promising-use-cases-of-enterprise-blockchain-adoption-across-industries View all HfS webinars: https://www.hfsresearch.com/webinars/ Distributed Ledger Technologies (DLT), including blockchain, is changing the way we think about business transactions, data storage, and even industry value chains and associated rev...

HfS Research
HfS Research
YouTube Video
  • Download the webinar slides: https://www.hfsresearch.com/webinars/webinar-the-20-most-promising-use-cases-of-enterprise-blockchain-adoption-across-industries View all HfS webinars: https://www.hfsresearch.com/webinars/ Distributed Ledger Technologies (DLT), including blockchain, is changing the way we think about business transactions, data storage, and even industry value chains and associated r...

HfS Research
HfS Research
YouTube Video
  • Find out more: www.hfsevents.com It’s one thing talking about needing to change – completely another actually doing it, when you have to rethink the very fundamentals of how you perform work to stay ahead of your market. Change is at the core of all the conversations we are having today as an industry. More much than simply deciding which tech to select, we have to dig deep to change how we work,...

HfS Research
HfS Research
YouTube Video
  • View all HfS webinars: https://www.hfsresearch.com/webinars Download the slides: https://www.hfsresearch.com/webinars/webinar-digital-market-index-market-size-forecast-and-key-happenings The Q4 HfS Market Index Update webinar will provide an overview of the IT and Business Services Market Performance through Q4 2017, and share our insights and forecasts for the next few months. What you'll learn...

HfS Research
HfS Research
YouTube Video
  • Industry 4.0 is holistically transforming the design, manufacture, operation, and service of products and production systems through cyber physical systems. It is helping organizations integrate the value chain horizontally as well as vertically. As a result, factory processes are becoming increasingly mature through various stages such as visibility, transparency, predictability, and adaptability...

HfS Research
HfS Research
YouTube Video
  • As the RPA market matures, organizations are progressing toward integrating a broad set of innovation and automation approaches. On this journey data management strategies increasingly become the cornerstone of service delivery strategies. The Holy Grail of those strategies is at the intersection of automation, analytics, and data. In this webinar, we will discuss the evolution of Intelligent A...

HfS Research
HfS Research
YouTube Video
  • As organizations are progressing on their Digital Journey, AI is starting to become a topic that gets the attention of the C-suite. Amidst a lot of marketing noise, going beyond the hype and looking at real-world AI examples becomes paramount. To succeed on this journey, it is critical we learn from the early successful deployments. In this webinar, HfS is teaming up with Arago to highlight what i...

HfS Research
HfS Research
YouTube Video
  • We predicted 2017 would be the year of “Making it Real" - and it turned out to be true as the “digital fog” is starting to lift with enterprises finding their digital path and realizing that there is only OneOffice™ that matters. It was the year when HfS became the voice of the customer and help separate the hype from reality. We explored the experiences, plans, challenges, and opportunities for e...

HfS Research
HfS Research
YouTube Video
  • Find out more: www.hfsevents.com Events by HfS bring together a unique mix of senior buy-side operations leaders, service provider leadership, expert advisers, and technology developers. Together, their mission to set the agenda for the transition to the Digital OneOffice, and to develop an industry mandate for navigating and managing the creative destruction that looms.

HfS Research
HfS Research
YouTube Video
  • Find out more: www.hfsevents.com Events by HfS bring together a unique mix of senior buy-side operations leaders, service provider leadership, expert advisers, and technology developers. Together, their mission to set the agenda for the transition to the Digital OneOffice, and to develop an industry mandate for navigating and managing the creative destruction that looms.

HfS Research
HfS Research
YouTube Video
  • Design thinking is an approach to identifying and solving problems that has been used for innovating products and services -- and now we are seeing an uptake on the use of this method and tools for business operations too. Join us for a roundtable discussion on what design thinking means in the context of business operations, and as an example, how the clinicians and staff at Lawrence General Hosp...

HfS Research
HfS Research
YouTube Video
  • Attend a live webinar: https://www.hfsresearch.com/webinars Early on, KPMG has understood the potential disruption of intelligent automation, both for themselves as a leading professional services firm as well as many of the industries they serve. Through their investments in intelligent automation, KPMG has been breaking ground using cutting-edge technologies to digitally transform their own org...

HfS Research
HfS Research
YouTube Video
  • A candid discussion with Professor Mary Lacity and Cognizant Chief Strategy Officer Malcolm Frank, hosted by Phil Fersht. We will talk about all the technologies making waves in the digital operations sphere - from robots to blockchain, human middleware to digital underbellies. Speakers: Phil Fersht, CEO and Chief Analyst, HfS Dr. Mary Lacity, Curators' Distinguished Professor, UMSL Malcolm Fran...

HfS Research
HfS Research
YouTube Video
  • No matter the industry, companies globally are learning (the hard way) the importance of using customer experience (CX) as a brand differentiator. Doing this well means aligning the entire organization to the customer - but that's easier said than done. HfS built a framework for any organization seeking to align its business operations to the digitally-driven front office that customers are demand...

HfS Research
HfS Research
YouTube Video
  • In 2017 HfS conducted one of its largest and most extensive research projects covering the dynamic IT Services space. Pulling together data from over 300 Global 2000 firms, alongside qualitative client references, and in-depth provider briefings, HfS analysts are able to paint a picture of the industry in unrivaled detail. In this webinar, we will be using the findings of this research to plot o...

HfS Research
HfS Research
YouTube Video
  • Find out more: www.hfsevents.com Events by HfS bring together a unique mix of senior buy-side operations leaders, service provider leadership, expert advisers, and technology developers. Together, their mission to set the agenda for the transition to the Digital OneOffice, and to develop an industry mandate for navigating and managing the creative destruction that looms.

HfS Research
HfS Research
YouTube Video
  • Download the slides: www.hfsresearch.com/webinars/webinar-the-q3-hfs-market-index-where-is-this-market-heading The live Q3 HfS Market Index Update webinar provides an overview of the IT and Business Services Market Performance through Q3 2017, and share HfS' insights and forecasts for the next few months. What you'll learn: • What are the key events and activities that have impacted the market...

HfS Research
HfS Research
YouTube Video
  • Download the slides: http://www.hfsresearch.com/webinars/webinar-navigating-digital-hcm-with-hfs-researchs-hr-practice Attend a live HfS Webinar: http://www.hfsresearch.com/webinars/ HR Technology Solutions and Services M&A’s have simmered right down in recent years as HR-as-a-Service offerings have largely been reconstituted. So what’s the trajectory for both of these markets now? We know that...

HfS Research
HfS Research
YouTube Video
  • Virtual agents are using cognitive computing and AI to move beyond traditional conversational services, toward services that execute process steps or even are capable of performing self-remediation. IPsoft’s Amelia is a compelling example, and one of the most mature solutions available today. Download the full report here: http://www.hfsresearch.com/pointsofview/making-cognitive-real-the-transfor...

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