Carsten Thoma, President of SAP Hybris: The most disruptive time is yet to come. SAP Hybris, has always been, and always will be the only company poised to guide businesses through the digital revolution.
Marketers need to be able to gather high-impact information on customers, while maintaining full control of their data and complete transparency into how it fits within the greater marketing landscape.
Once upon a time, it was enough for Disney to offer their unique experiences only in-person, but not anymore. The simple truth is that no amount of magic can transform a bottom line that doesn’t recognize the power of digital.
Fintechs threaten the status quo. Unlike banks, they are unencumbered by legacy, regulations, and in most cases, even the need to make money. Retail bankers need to adapt and focus on customer relationships to compete.
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