Influitive
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Blog Post
  • What’s the most effective way to ignite meaningful relationships with customers? “Content!” says Uberflip, creators of a cloud-based content experience platform that empowers B2B marketers to create personalized content experiences at scale. But content alone is not enough. For your content to improve the customer experience, it must be delivered in the right way, at

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Advocacy and Engagement Software - Influitive - Influitive

Before Influitive, the advocate marketing experts
After Advocacy and Engagement Software - Influitive - Influitive
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  • For a modern technology company to thrive, having a community of engaged customers is essential. Nobody knows this better than Kate Cohen, Senior Manager of Product Marketing at Carbon Black, a leading provider of endpoint security solutions. Carbon Black’s customer community has a critical mission: to band together and combat attackers who threaten their companies’

Influitive
Influitive
YouTube Video
  • We all need some ORDER from time to time. -- https://support.influitive.com/article/617-challenge-ordering https://support.influitive.com/article/612-experience-ordering -- Social Media Kelly Kong Production and Narration Ian Marder -- Music: https://soundcloud.com/freehiphopbeatsforyou/ Thanks to Helpscout and VideoPilgrim for the B-roll video! -- Helpful links: Influitive Homepage - h...

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Influitive
YouTube Video
  • Fun fact; I spent about 30 minutes coming up with a formula, only to have my colleague (Emma) provide me with a better, more efficient one. Live and learn; ask your colleagues for help! -- FORMULA: !ISBLANK(AdvocateHub__Date_Joined_AdvocateHub__c) The AdvocateHub AppExhange package for Salesforce, which you should have installed when setting up the integration, adds several fields to your Sales...

Influitive
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  • Going where no company has gone before: finding a scalable way to boost customer retention Rosetta Stone, the leading provider of language-learning software, has been helping learners around the world master new languages for more than 25 years. In addition to learners at home, Rosetta Stone also serves educators and global businesses to help upskill

Influitive
Influitive
YouTube Video
  • Now we're talking! But only once a week, if you want. -- https://support.influitive.com/article/456-challenge-digest -- Social Media Kelly Kong Production and Narration Ian Marder -- Music: https://soundcloud.com/freehiphopbeatsforyou/ Thanks to Helpscout and VideoPilgrim for the B-roll video! -- Helpful links: Influitive Homepage - http://influitive.com/ Influitive Support Knowledge B...

Influitive
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YouTube Video
  • If I wanted to give my password to EVERYONE... I could do that now, right? -- https://support.influitive.com/article/542-batch-advocate-actions -- Social Media Kelly Kong Production and Narration Ian Marder -- Music: https://soundcloud.com/freehiphopbeatsforyou/ Thanks to Helpscout and VideoPilgrim for the B-roll video! -- Helpful links: Influitive Homepage - http://influitive.com/ Inf...

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YouTube Video
  • Reporting in, sir. Reports are we've got new Reports to Report on. -- https://support.influitive.com/article/607-overview-2-0 -- Social Media Kelly Kong Production Ian Marder -- Music: https://soundcloud.com/freehiphopbeatsforyou/ Thanks to Helpscout and VideoPilgrim for the B-roll video! -- Helpful links: Influitive Homepage - http://influitive.com/ Influitive Support Knowledge Base -...

Influitive
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YouTube Video
  • Help to give your hub a visual edge over the competition with the Advanced Branding feature-set. -- https://support.influitive.com/category/61-branding-basic https://support.influitive.com/article/426-advanced-branding -- Social Media Kelly Kong Production and Narration Ian Marder -- Music: https://soundcloud.com/freehiphopbeatsforyou/ Thanks to Helpscout and VideoPilgrim for the B-roll vi...

Influitive
Influitive
Blog Post
  • Taking an advocate community global can be daunting for many organizations. Building and implementing a strategy to connect almost 2,000 advocates speaking multiple languages spanning more than 40 countries has been challenging to say the least. Through this process, the number one lesson I’ve learned is to utilize best-in-class tools to connect and enable your

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Influitive
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Influitive
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  • Every company knows that keeping customers happy leads to higher retention rates and up-sell opportunities. Increasing customer loyalty often falls on the customer success team. However, many brands don’t realize the value this department has to build long-term growth. Creating an amazing experience often turns customers into advocates. These happy users will promote your product

Influitive
Influitive
YouTube Video
  • I love feature releases. :D -- Because we know how much you love your Advocates, and how much you want to learn about them, we’ve changed the way you manage your Advocates in the Hub. Along with the recent visual update to the Advocates tab, you now have complete control over the data you can view, sort, and export on your Advocates tab. On the right side of the Advocates tab, you will now see...

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Influitive
YouTube Video
  • Custom Events - http://support.influitive.com/article/142-api-setting-up-custom-event-types Influitive API Documentation - https://influitive.readme.io -- While we hope your AdvocateHub is a central part of your entire marketing and CS initiative, we also realize you likely have many other software systems in place. You may even have another system where your Advocates perform actions. If you’d...

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Landing Page

New mobile optimized landing page detected

 
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  •   As an Advocate Marketing Manager at Cisco, I’m always striving to make our customers happier and more successful. We’re very lucky to have established a large, global community of Cisco certified professionals who are passionate about our products and lifelong learning since we launched our training and certifications program in 1993. For example, our

Influitive
Influitive
YouTube Video
  • If you need to bring a huge batch of potential Advocates into your hub, the Advocate CSV Import is your best bet. -- Using the CSV Import template is one of the fastest ways to add potential Advocates to your program. Start by downloading the CSV Import template from the Advocates tab of your Hub. Open the template in any spreadsheet editor, I’m using Google Sheets. Enter the contact info of yo...

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