Kaseya
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  • Forum Post: RE: Reboot to Safe Mode Script
    Hmmm Ok. It didn't seem to do anything on mine. Just rebooted the machine as normal. So you just simply run those commands as an executeShellCommand as system? Don't need to deploy any files, or chnage any registry files, just simply the 2 commands? Marty
Kaseya
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  • Forum Post: Retirement
    Just wanted to give you all a very hearty "Thank you" for all the help I've gotten here over the years. It's been so useful and very much appreciated. I now go to join the ranks of the gainfully unemployed but wanted to let you all know how helpful this forum and all you people have been over the last 6 or 7 years or 8 years (already I can't remember!). Thank you!
Kaseya
Kaseya
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  • Forum Post: RE: Reboot to Safe Mode Script
    Hi Marty - I don't recall if Live Connect worked but the Kaseya Remote Control did work. The only times I used the Boot to Safe mode was when I had an infected machine. Was very useful for that task.
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  • Forum Post: RE: Using LAN Cache in Agent Procedure
    The way the notes are written on the Distribute File page it would appear the writeFile step should download a new version if you update it in Kaseya. So just running it again on each LAN Cache should work. Usually I go with a slightly different name each time so can't say if the above method will work as documented. Might be something to test or ask support about.
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  • Forum Post: RE: Kaspersky AntiVirus and Server 2016
    I found the answer: Kaspersky Endpoint Security 10 Service Pack 1 Maintenance Release 3   (Current KAV "New" version) Known issues and restrictions: • The ReFS file system is supported with limitations, the Server Core, Server Nano, and Cluster Mode configurations are not supported. • The Device Guard mode is not supported. • Before installing Kaspersky Endpoint Security 10 Service Pack ...
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  • Forum Post: RE: Kaspersky AntiVirus and Server 2016
    Hello Tim, If you look at the webhelp of Kaseya you will find the following supported version: Requirements for Each Managed Server Server 2008 SP1, SBS 2008 SP1, 2008 R2 SP1, SBS 2011, 2012, 2012 R2, 2016 are supported. Only the OS of SBS 2011 is supported. It does not include Exchange email servers hosted by SBS 2011. Source; help.kaseya.com/.../9030000 Regards
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  • Forum Post: RE: Using LAN Cache in Agent Procedure
    Thanks Craig Yeah I was just reading up the Help doco on LAN_Cache, and as you mention, it seems to check if the file exists on it's assigned LAN_Cache, if not, downloads it, and then 'uploads' it to it's LAN cache ready for other machines to utilise. Very handy Yeah I was just thinkning in terms of version history. So the .MSI file I want to deploy is say version 2. I deploy it, install etc. ...
Kaseya
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  • Forum Post: RE: Using LAN Cache in Agent Procedure
    Hi Marty, The writefile step will use the LAN cache by default so if a machine is assigned to one it will store the file there for future use. The documentation page for the VSA records this on the writeFile method page here: help.kaseya.com/.../9020000 Also the LAN cache page specifies what procedure steps use the lan cache by default: help.kaseya.com/.../9020000 You just have to run the ...
Kaseya
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  • Forum Post: RE: Using LAN Cache in Agent Procedure
    Hey Jredwine I've created the LAN Caches at each site, and also assigned them to each machine (through Policy Management). I'm unsure how writeFile would work out of the box, as you have to reference the source file (i.e browse to it in the editor), so how would it know to grab from LAN Cache first? If I am to run it against the LAN Cache machine first, how would that 1. know where to get th...
Kaseya
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  • Forum Post: RE: Using LAN Cache in Agent Procedure
    I might be able to help since I just did this recently.  In your script you will just use the WriteFile option. First, you need to create the LAN Cache machines you want to house the cache. Second, you need to run the scripts against that lancache machine once.   This populates the lancache folder. Third, you will assign the workstations to a lancache.   This allows you select which lancache...
Kaseya
Kaseya
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  • Forum Post: RE: Reboot to Safe Mode Script
    Thanks Zippo. Yeach I found your post in searching for the fix, and tried, but it just rebooted the machine, without putting it into SafeMode. In your experience, did Kaseya Live Connect still work on your machine when running in Safe Mode? Marty
Kaseya
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  • Forum Post: RE: Big Data / Analytics & Kaseya Ideas?
    We've captured just event logs (primarily security) logs for a couple of hundred machines, and attempted to keep these for a year.  Unfortunately, Kaseya's DB doesn't scale that well, and by 5TB, it was impacting our ability to use Kaseya for normal purposes.  Event after we've optimised the underlying compute power, I suspect we won't get to 10TB without the performance being a significant proble...
Kaseya
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Kaseya
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  • Forum Post: FBI advising companies to cut ties with Kaspersky
    It has been recently reported that the FBI is recommending that private companies cut ties with Kaspersky.  Our clients are seeing this news as well and are asking us what we are doing about it.  We currently use KAV for our clients.  I will be reviewing our options with our Customer Success Advocate, but I was wondering if Kaseya has any official response to this news and what other MSPs are doin...
Kaseya
Kaseya
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  • Forum Post: RE: Kaspersky and Acronis Conflict
    Hi Richard, I personally test with both products installed on my endpoints and I do not experience the same issue.  You can see if Kaspersky is doing any removals by looking at the VSA Antivirus Show Detections.  Furthermore you can also go to the endpoint itself and open the Kaspersky UI and hitting Reports at top right.  This would tell you if Kaspersky removes anything. Thanks, Charles
Kaseya
Kaseya
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  • Forum Post: Kaspersky and Acronis Conflict
    Im new to Kaseya and have only been using it for a couple months.   I added Kaspersky antiviirus when I signed up also.      Fast forward to now and Im trying to implement cloud backup with Acronis.    Has anyone else had issues with Kaspersky and Acronis playing nice together?  The only way I seem to be able to get Acronis installed on my agents is to disable Kaspersky.   If not, it gets uninstal...

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