Kofax Limited is a publicly traded American software company, listed on the NASDAQ, and based in Irvine, California. It produces applications software that provides information capture, process management, data integration, customer communications management and analytics.

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Kofax
Kofax
Blog Post
  • “Practice makes perfect” can be valuable advice — but not when it comes to onboarding banking or insurance customers. That’s because it’s likely you will only have one chance to get it right. Today’s digitally shrewd, on-the-go consumers have a very specific vision of the process they expect when opening an account or applying for [...] The post Win and Wow Customers – Best Practices for Better On...

Kofax
Kofax
Blog Post
  • Cost savings. Improved efficiency. Reduced delays and errors. What organization doesn’t have strategic goals around these fundamental operational pillars? In accounts payable, those high-level goals begin with the details. In a recent comparison of the AP performance of best-in-class organizations versus all others, Ardent Partners found some rather alarming trends for those organizations who [......

Kofax
Kofax
Blog Post
  • There’s a great Dilbert cartoon in which Wally says to the Pointy-Haired Boss, “I decided to be proactive and push back my deliverable deadline by a year.” “That’s not being proactive. That’s the opposite of proactive!” the Boss yells. When it comes to compliance—both mitigating the risks of noncompliance and controlling the ever-escalating costs [...] The post How to Stop Your Compliance Costs fr...

Kofax
Kofax
YouTube Video
  • The right kind of customer engagement is vital for your business. Your customers expect innovations that result in a smoother experience across all of their devices and interactions, and you need to deliver these innovations while gathering actionable analytics. Download the eBook to Transforming Customer Engagement: Making First Impressions Last: http://bit.ly/1Y2FejQ

Kofax
Kofax
YouTube Video
  • The right kind of customer engagement is vital for your business. Your customers want instant results coupled with near real-time visibility. Automating key processes enables you to deliver both, giving decision-makers instant access to the information they need. Download the eBook to Transforming Customer Engagement: Making First Impressions Last: http://bit.ly/1Y2FejQ

Kofax
Kofax
Blog Post
  • Potential insurance policyholders will put your onboarding processes to the test, and it’s not uncommon for organizations to feel less than confident about their ability to make the grade. Insurance organizations: It’s too hard to keep up with customer demands and regulations. Policyholders expect different things, and the rules and regulations are always changing. [...] The post Mobilizing Your I...

Kofax
Kofax
SlideShare Presentation
  • Watch how Kofax simplifies the process of managing patient information for today's healthcare organizations. Kofax for Healthcare enables medical personnel to access patient records quickly and take action on the information in a fast, efficient manner, resulting in better healthcare decisions and patient care.

Kofax
Kofax
Blog Post
  • Electronic invoices are starting to take over the world (one report estimates 30 billion e-invoices globally with annual growth rates of 10 to 20 percent), but they’re just the first step in modernizing cumbersome financial processes. In response to the growth of e-invoices and the corresponding growth of emails, more companies have introduced proprietary [...] The post How RPA Solves the Web Vend...

Kofax
Kofax
Blog Post
  • Digital transformation is important; on this point, most financial institutions can agree. Yet many of these same institutions are not making enough progress in digitizing their operations to remain competitive with customers while keeping costs in check. In one survey, although 61% of banking executives want a customer-centric business model, only 17% feel prepared¹. [...] The post Mind the Gap: ...

Kofax
Kofax
Blog Post
  • Whether you are a bank, insurance company, government agency or other organisation, you need to make it easier for your customers to engage with you. Especially in high-value customer journeys, such as when customers are onboarding for the first time, you can’t afford to disappoint them during those early moments of engagement with you. If [...] The post Digital Transformation of Customer Onboardi...

Kofax
Kofax
YouTube Video
  • Take the quiz: https://app.snapapp.com/Kofax Financial services customer onboarding shouldn't be an off-putting experience that is left to chance. You want customers to think your onboarding process is fast and that it’s easy to do business with you—versus frustrating and they’re ready to bolt from a time-consuming, off-putting experience. Your new account opening process should be customer-centri...

Kofax
Kofax
Blog Post
  • In the first quarter of 2017, the first quarter of 2017, the cost to originate a mortgage hit a new peak at $8,887 per loan, up from $7,562 in fourth quarter 2016 and just $5,985 in 2008. These rising numbers are no doubt disturbing to financial institutions, but even more disturbing are the hidden [...] The post Appraise Your Mortgage Loan Process with Automation appeared first on Kofax Advisor B...

Kofax
Kofax
Blog Post
  • It’s likely that some of your financial processes are automated, but not all. With all the advances around automating invoice processing, sales orders, financial posting, payment approval, purchase requisition approval and more, one would think enterprises have this part of the business all dialed in with no manual work being performed. Unfortunately, that is not [...] The post The 6 Ways RPA Adds...

Kofax
Kofax
Blog Post
  • Risk. It’s a true four-letter word. And “compliance” feels like a four-letter word in the banking and financial services industry, where since 2008, the regulatory microscope has been sharply focused in an effort to ensure the safety and stability of financial markets. The struggle is real, as the kids like to say. An explosion [...] The post How Compliance Became a 4-Letter Word for Banks appeare...

Kofax
Kofax
Blog Post
  • The countdown clock is running: In less than a year – on May 25, 2018 – the General Data Protection Regulation (GDPR) will take effect. The entire EU is scrambling to meet the new compliance law that will revolutionise the management and protection of customer data. The reasons for this legislation are numerous, but suffice [...] The post The GDPR Countdown: 7 Things You Need to Know Before it Tak...

Kofax
Kofax
YouTube Video
  • Are manual mortgage loan processes creating unintentional risks for your company? From increased costs and frustrated customers to compliance issues and worries over the up-and-coming competition stealing your customers, doing the “stare and compare” between paper documents is risky business. You can reduce those risks and automate the most error-prone and time-consuming manual tasks in your mortg...

Kofax
Kofax
Blog Post
  • As customer expectations move past transactional experiences, towards more personalized engagement like Google and Amazon, your organization will need to make engagement in the age of the customer a key imperative. Digital transformation has become an absolute must-have to secure future growth, improve customer experience and loyalty as well as operational efficiency.  absolute must-have to [...]

Kofax
Kofax
Blog Post
  • A maze can be a fun way to spend an afternoon—whether you’re literally navigating a pathway through 10-ft. vertical hedges, or figuratively trying to find your way out of a dangerous labyrinth on your tablet. But mazes aren’t quite as enjoyable when the future of your business is at stake. When it comes to transforming [...]

Kofax
Kofax
Blog Post
  • Cost analysis is easy, right? Business economists itemize the costs of products or services by breaking them into two buckets, direct and indirect costs. Direct costs include items like labor and materials, while indirect costs include overhead and support. But how can companies measure hidden costs that stem from manual data entry like inefficient operations, [...]

Kofax
Kofax
Blog Post
  • “Patience is a virtue” might be a sound philosophy to impart to your children, but it’s probably not what you want springing to your customers’ minds when they open a new account or apply for a loan with your bank. Rather, you want customers to think your onboarding process is fast and that it’s easy [...]

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