Kronos Incorporated is a U.S.-based multi-national workforce management software and services company headquartered in Chelmsford, Massachusetts, United States, and employing more than 5,000 people worldwide.

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  • “Retailers know that a key driver of customer loyalty is their ability to deliver a unique, compelling customer experience.” – Stephen Strohecker, Kronos Retail Strategic Advisor In 1916, Clarence Saunders, the founder of Piggly Wiggly, opened the very first self-service grocery store. And before that glorious day, people handed their shopping lists to their grocers […]

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  • When I prepare to speak to a company about the topic of Human Capital, the first thing I do is map out their industry, highlighting how their environment is changing through digital transformation. Each industry is different of course, but in general I follow these themes: New technology that is a part of their industry’s … Continue reading Succeed in your digital transformation by focusing on the...

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  • In the mid 90’s I was a sales representative for a manufacturing company. My territory was the greater Philadelphia area. In those days, selling was primarily a face to face proposition. This meant that I spent most days in my car traveling to meet with customers in person. I was new to the area, but quickly became acquainted … Continue reading So that’s why I like WaWa so much!

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  • Let’s start with some background. We were working with a client to help them understand how effectively they were using labor hours in their Distribution Center. This organization’s employees are paid hourly and considered full time. Similar to most clients, they were tracking Regular, OT and Absence hours by employee. Looking at the data summarized … Continue reading Do you track regular time, ab...

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  • We recently met with an operations executive that was confronting one of the more vexing issues a manager faces. An employee told her there is a rumor going around that employees are swapping shifts with each other to increase their pay. In this organization, anyone who is not scheduled to work but then works is … Continue reading Visualizing Schedule “Tradesies”

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  • Over the past 18 months I have learned a lot about analytics and big data, especially applied to the workforce. I spend a fair amount of my time speaking to customers, analysts and the media and besides the most common question of “do you have any examples you can share” I get asked about the … Continue reading The data scientists behind the scenes and how they put a spotlight on dark data

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  • If you are reading this, you are probably aware that I authored a book a couple of years ago by the name of Lean Labor. Its purpose was to apply the philosophy and techniques of Lean specifically to paying and managing the workforce. I’m pleased to announce that the American Payroll Association (APA) has taken … Continue reading American Payroll Association Launches its Lean Labor Course

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  • Everyone knows that labor costs show up on the income statement, but the same workforce can’t be found on the balance sheet. It’s considered an intangible asset and does not earn a line on the balance sheet. Did you know that there is another intangible asset that has similar qualities? It’s the data your company … Continue reading Forget 1 + 1 = 3, I’ll show you how 0 + 0 = 1 million

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  • I’ve been a big fan of Mark Graban’s for years, but only just had the opportunity to work with him. About 2 weeks ago we delivered a webinar focused on Lean in hospitals. If you haven’t heard of Mark, he’s a highly respected Lean expert and author of Lean Hospitals among other books on the … Continue reading Lean Workforce in Hospitals

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  • It’s been a busy couple of months, and I’ve been learning quite a bit about business intelligence, big data and the opportunities and challenges in this space. One area that has been a frequent topic is predictive analytics. As a lean guy, anything that promises improved business results by predicting the future immediately makes me … Continue reading The case for (and against) predictive analytic...

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  • On October 10th in London, we invited thought leaders and HR practitioners to come together to discuss the first release of our Always-On Con research. Here’s what happened… The Always-On Con debate 60-second Rundown The live debate promised to delve into The Always-On Con in great detail, uncovering the true impact of an ‘always-on’ society … Continue reading We were sold a dream – 60-second Rund...

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  • For those of you who’d like to learn more about what happened at our The Always-On Con event in London last week, read on for the details. Last week’s ‘The Always-On Con’ event brought to light that the average human’s attention span is becoming comparable to that of … oh look, a squirrel! The suggestion … Continue reading We were sold a dream The post We were sold a dream appeared first on The Wo...

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  • What does it mean to be always on? And with the way the world is today, can you ever really be offline? My personal opinion? Not really. It’s almost impossible for the vast majority considering that every minute of the day in 2017 …Twitter users send 456,000 tweets …Americans use 2,657,700 GB of internet data […]

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  • The following post comes to us courtesy of board member Neil Reichenberg. Neil is the Executive Director of the International Public Management Association for Human Resources (IPMA-HR) , a nonprofit membership organization representing public sector human resource managers and professionals. Reflecting an increasingly tight labor market in the United States, recruitment and retention of qualified...

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  • One of my biggest pet peeves is feeling lost about where to look or where to go when I need answers. If I have questions about a tool, product, or software I’m using, I want to know where I can get my information – quickly and efficiently. Doesn’t everybody? That’s why customer communities are AWESOME. […]

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  • FUN FACT: At one time, Kronos might have been part of your weekly TV routine and you didn’t even know it. So, what do Breaking Bad, True Blood, The Night Shift, Brooklyn Nine-Nine, and Kronos have in common? It’s an interesting connection actually…the Kronos Intouch timeclock debuted in each show! Check out the Kronos Highlight […]

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  • Today’s post is courtesy of Claire Richardson, director of the Workforce Institute Europe. U.K. workers are not delivering – at least compared to their European counterparts. They are simply less productive at work: Brits spend more work time on social media, take more work home with them, and sleep fewer hours than the leading European … Continue reading German and French Workers Consistently Out...

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  • Today’s post comes to us courtesy of board member Jeanne C. Meister. Jeanne is a Partner at Future Workplace, and co-author of the award winning HR book, The Future Workplace Experience: 10 Rules For Mastering Disruption In Recruiting and Engaging Employees. The rate and pace of digital transformation is impacting all business functions. HR is … Continue reading HR Hackathons The post HR Hackathon...

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  • Last week on Working Smarter Cafe, we featured the HR Tech Outlook article Four Keys to Building a Global Workforce Management Strategy. Kronos VP of Global Professional Services Kristina Lengyel shares her insight and expertise on “going global” and expanding teams across borders. “The benefits of globalization are many, yet in the rush to achieve […]

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  • Today’s post is submitted by Joyce Maroney, Executive Director of the Workforce Institute at Kronos. I’m very pleased to announce that as we approach the 10th anniversary of the Workforce Institute at Kronos, we are expanding our global focus with the addition of a European board of advisors.  When we began in October of 2007, … Continue reading Announcing Workforce Institute 10th Anniversary & Eu...

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  • Avant de lire cet article, vous avez déjà pris 1000 décisions dans votre journée, la plupart sans même vous en rendre compte, puisqu’elles sont le fruit de processus naturels, inconscients. En revanche, d’autres décisions relèvent de notre « libre arbitre » et nous amènent à faire des choix parfois difficiles, générant doutes, fatigue, stress … En entreprise, […]

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  • We all have those days when our brains are sluggish. Sometimes I feel great, I’m ready to go, but the brain is clearly late for work. It’s the worst. There are many different factors affecting brainpower, but did you know that food is thought to be a contributor? Here are a few of my favorites: […]

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Kronos
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  • Today’s post comes to us courtesy of board member Dennis Miller, the Chief Employment Officer at Cal Poly Pomona Foundation. For several years now, many in the HR world have been predicting the death of the annual performance review. However, it seems that reports of its death, with apologies to Mark Twain, have indeed been … Continue reading The Key Ingredient for Effective Performance Management...

Kronos
Kronos
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  • I’m very excited to announce a first of its kind live event we’ll be sponsoring in London on October 10th.  This event launches a series of conversations about a phenomenon we’re calling “The Always-On Con”.   The proliferation of connected devices and apps that increasingly rule our lives is often hailed as being a step forward for … Continue reading The Always-On Con: The Live Debate The post Th...

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