Kyruus
Kyruus
Blog Post
  • Last year in our centralized patient access webinar series with Culbert Healthcare Solutions, we discussed top things health system leaders need to know about access centers, focusing primarily on processes, technology, and staffing. In this blog, we will highlight the benefits of centralized access from the patient’s perspective by contrasting two different patient access scenarios.

Kyruus
Kyruus
Blog Post
  • We all make dozens of decisions a day, many of which are informed by data. From the recommended products we buy on Amazon to precision cancer treatments, data serves as the foundation to many of the choices we make. However, even when we’re surrounded by data, it isn’t always accessible. Many of today’s patients, for example, are acting more like savvy consumers and are conducting research on p...

Kyruus
Kyruus
Blog Post
  • Taking a look back at our most popular content pieces from 2017, one thing is clear—health system leaders are focusing on enhancing patient access and providing a consistent enterprise-wide patient experience. Health systems are evaluating their current patient access models to determine if they’re meeting patients’ preferences to schedule appointments in an efficient manner and they’re staying...

Kyruus
Kyruus
Blog Post
  • Throughout the year we have posted blogs from subject matter experts sharing their expertise in patient experience and access. A common theme of our 2017 top viewed blog posts is understanding the patient journey of care. As the posts suggest, health systems must adapt to the evolving way in which patients are now obtaining information about their care and the providers they are choosing to rec...

Kyruus
Kyruus
Blog Post
  • “Patient access” is a health system’s ability to ensure that patients can obtain care from the right provider who can address their clinical needs while also meeting important logistical requirements and personal preferences. Patient access challenges can stem from difficulties in scheduling, a poorly designed website, and an inability to route patients to providers effectively – among other th...

Kyruus
Kyruus
Blog Post
  • Healthcare consumers are becoming savvy shoppers. Our research conducted in the summer of 2017 shows that while many consumers still prefer traditional methods for finding providers (such as referrals from healthcare providers), most are performing some level of due diligence before booking appointments—and they're going online to do their research. Learn more about how consumers acces...

Kyruus
Kyruus
Blog Post
  • This is a guest blog post from Dr. Nancy Gagliano, Chief Medical Officer at Culbert Healthcare Solutions. In an era of increasing physician burnout, it is critical to understand core motivators that affect physician satisfaction.12 We all have intrinsic and extrinsic motivators that contribute to job satisfaction. Intrinsic motivators for physicians are the “Why I went to medical scho...

Kyruus
Kyruus
Blog Post
  • The fourth Annual Thought Leadership on Access Symposium (ATLAS) was filled with presentations and panels focused on taking a multi-channel access approach, aligning organizational strategies with consumer behaviors, and ways to engage physician leaders effectively to navigate change management. With powerful keynotes, great main stage presentations, and half a day of focus breakout tr...

Kyruus
Kyruus
Blog Post
  • As healthcare marketers evolve their strategies for patient engagement and acquisition, this quote from social media expert Brian Solis really stands out to me: "Welcome to a new era of marketing and service in which your brand is defined by those who experience it." In this new era in health care, 77% of people search online before making an appointment, 75% say online ratings and rev...

Kyruus
Kyruus
Blog Post
  • Health systems across the country are increasingly creating centralized access centers in order to improve patient access. We recently partnered with Culbert Healthcare Solutions to deliver a three-part webinar series focusing on the different aspects of transitioning to a centralized patient access model. Missed the webinars? Access them at the links below or check out our key takeawa...

Kyruus
Kyruus
Blog Post
  • The fourth Annual Thought Leadership on Access Symposium (ATLAS) is officially less than one month away! The conference schedule is live and filled with dynamic speakers from forward-thinking hospitals and health systems across the country joining us for this year’s ATLAS. The program is filled with presentations and panels centered around our theme—Patient Access in Focus: Staying Ah...

Kyruus
Kyruus
Blog Post
Kyruus
Kyruus
Blog Post
  • Average new patient appointment wait times have increased by 30% across the US since 2014, and at the same time provider schedules often go underutilized.  Accounting for this apparent contradiction, known as the “patient access paradox,”  has led many health systems to explore different approaches to patient access with dual goals of increasing provider schedule density and improving ...

Kyruus
Kyruus
Blog Post
  • The Annual Thought Leadership on Access Symposium (ATLAS) is a conference for healthcare executives and thought leaders to meet and exchange best practices on improving the patient experience. Through engaging presentations, panels, and networking events, attendees have the opportunity to gain powerful insights to take back to their organizations about enhancing patient access, care co...

Kyruus
Kyruus
YouTube Video
  • The Annual Thought Leadership on Access Symposium (ATLAS) 2016 conference was filled with rich dialogue and best practice-sharing on key topics such as boosting digital consumer engagement, improving access center operations, instituting provider data governance, & addressing patient access across channels. Watch highlights in this video.

Kyruus
Kyruus
YouTube Video
  • Do you need a tool to help your colleagues understand Patient Access and how access challenges prevent patients from getting meaningful care at your health system? Use this Patient Access Journey animation to help articulate the problem. Learn how our ProviderMatch tool can be the solution of this complex issue at www.kyruus.com

Kyruus
Kyruus
YouTube Video
  • On October 27-28, 85 executives from some of the leading health systems gathered at the Annual Thought Leadership on Access Symposium (ATLAS) to share best practices and learn the latest advancements in patient access, provider data management, and clinician engagement.

Kyruus
Kyruus
YouTube Video
  • Kyruus ProviderMatch is a Patient-Provider Matching & Scheduling System that helps health systems improve yield from their Patient Access programs, and generate high-quality, actionable patient encounters across their entire provider network. It provides referring physicians, schedulers, and referral coordinators with tools to find and connect patients with clinically appropriate, in-network, and ...

Kyruus
Kyruus
Blog Post
  • There are so many digital marketing metrics to track, it can leave marketers with a serious case of TMI. Having too much data is overwhelming and looking at the wrong data is a waste of time. The key is to find the data that illustrates the new website visitors you’ve acquired, but also shows opportunity for meaningful optimizations. That raises the question: what metrics matter most f...

Kyruus
Kyruus
Blog Post
  • In 2015, Mercy Health (Cincinnati, OH) and Summa Health (Akron, OH) formed one of the largest clinically integrated networks (CINs) in Ohio, Advanced Health Select, to enhance chronic care management and lower the total cost of care for patients in Ohio and Kentucky. Their respective ACOs were the first networks to join the CIN, linking 2,800 providers. The CIN has since expanded to in...

Kyruus
Kyruus
Blog Post
  • This is the third post in our Call Center Patient Experience Series. Over the course of this three post series, we’ve explored some of the top barriers to patient access through health system call centers and how they impede a positive patient experience: outdated provider directories, limited patient-provider matching capabilities, and lack of visibility into provider availability.

Kyruus
Kyruus
Blog Post
  • This is the second post in our Call Center Patient Experience Series. Over the course of this three post series, we’ll explore some of the top barriers to patient access through health system call centers and how they impede a positive patient experience: outdated provider directories, lack of patient-provider matching capabilities, and insight into provider availability.

Kyruus
Kyruus
Blog Post
  • As I sit at our NewCo Boston event in a room with almost 30 people, everyone is nodding their head as Julie Yoo, Co-Founder and Chief Product Officer at Kyruus, speaks about how Kyruus was started. It’s in this moment that it dawns on me...we’re all patients. Regardless of where we come from, what our life experiences have been, or what industry we work in, we have all experienced the ...

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