Marchex Inc. is a Seattle-based public company, founded in 2003, with offices in NYC and Las Vegas and over 300 employees. Marchex is a mobile advertising analytics company.

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Marchex
Marchex
Blog Post
  • Are you in one of the many industries that still rely on a large percentage of sales to happen in a store? If so, you likely strive to have informed and insightful sales agents working with customers who are delighted, excited and ready to buy.  While this scenario is ideal, it’s not always reality. And […] The post 2 ways to increase sales and delight customers in your stores appeared first on Ma...

Marchex
Marchex
Blog Post
  • Are you in one of the many industries that still rely on a large percentage of sales to happen in a store? If so, you likely strive to have informed and insightful sales agents working with customers who are delighted, excited and ready to buy.  While this scenario is ideal, it’s not always reality. And […] The post 2 ways to increase sales and delight customers in your stores appeared first on Ma...

Marchex
Marchex
Blog Post
  • We’re already halfway through April and spring breaks around the country are coming to an end.  Travelers are thinking about summer vacation plans and travel advertisers are ramping up their marketing efforts. Our customers in the travel space heavily rely on inbound phone calls for their sales/bookings. Trends continue to show growth in sales from […] The post Travel advertisers tend to see highe...

Marchex
Marchex
Blog Post
  • We’re already halfway through April and spring breaks around the country are coming to an end.  Travelers are thinking about summer vacation plans and travel advertisers are ramping up their marketing efforts. Our customers in the travel space heavily rely on inbound phone calls for their sales/bookings. Trends continue to show growth in sales from […] The post Travel advertisers tend to see highe...

Marchex
Marchex
Blog Post
  • We may live in a digital world, but calls aren’t going away. In fact, volume is growing. BIA/Kelsey projects 169 billion mobile calls to businesses by 2020. If you’re in an industry that relies heavily on inbound phone calls, measuring what happens on these calls plays a critical role in optimizing outcomes. Wondering what you […] The post How Call Analytics solve today’s marketing challenges appe...

Marchex
Marchex
Blog Post
  • If filling rental properties with tenants is your responsibility, you likely know that phone calls play a role in closing the deal. Potential renters search according to their own specifications, then make a phone call for more information. The good news is, the potential tenant has already pre-screened your listing and yours made the shortlist. […] The post Filling rental properties: How to close...

Marchex
Marchex
Blog Post
  • Our very own digital marketing manager, Jordan Mason, is the featured guest in a recent episode of the “The Elephant Test,” a popular B2B marketing podcast. Host Sky Cassidy, CEO of MountainTop Data, quizzed Mason on the unique challenges faced by marketers at the top of the marketing funnel. Mason’s background in sports broadcasting developed […] The post Marchex Marketer featured on The Elephant...

Marchex
Marchex
Blog Post
  • Marchex has been identified as one of the best inbound call tracking providers, thanks to high ratings in customer satisfaction and “likeliness to recommend” from real users on G2 Crowd, a top business solutions review website. “It’s an honor to be recognized by G2 Crowd, and ultimately, by our customers. We understand providing a meaningful […] The post Marchex named a leader in inbound call trac...

Marchex
Marchex
Blog Post
  • Spring is here – the time for fresh ideas and new insights. At Marchex, we’ve been encouraged by some recent industry recognition including some praise for our blog. If you’re looking for marketing inspiration, you might want to start your search reviewing key industry blogs.     The Marchex blog was recognized as one of […] The post March blog highlights appeared first on Marchex.

Marchex
Marchex
Blog Post
  • One of the top challenges facing education companies today is how to make the most of inbound leads. Tutoring centers, online degree programs and career training organizations rely on a steady stream of phone calls to find new clients. Ensuring that these calls have the best possible outcome is important in driving revenue. So, what […] The post 3 steps to optimizing inbound calls for education co...

Marchex
Marchex
Blog Post
  • A federal court recently struck down an FCC ruling, including certain restrictions on auto-dialers, meaning robocalls may increase. The FCC definition of auto-dialers was deemed too broad and the court took steps to significantly narrow it. This reduces the likelihood that bad actors will face consequences. Robocalls costs businesses billions While unwanted calls are an […] The post Federal court ...

Marchex
Marchex
Blog Post
  • Financial services do business in a highly competitive landscape. If a consumer wants to purchase insurance, take out a mortgage or acquire another financial product, there is no shortage of brands to choose from. So, how do you differentiate your brand from the competition? An excellent brand experience is vital In financial services, particularly, brand […] The post The one action financial serv...

Marchex
Marchex
Blog Post
  • Organizations that rely on phone calls for revenue know certain words and phrases “bring in the dollars” more than others. When it comes to selling products and services over the phone, all words aren’t created equal. Does your business know which words convert prospects to customers? Or which phrases get positive reactions and lead customers […] The post Advanced Transcription Search: 3 ways fran...

Marchex
Marchex
Blog Post
  • Whether to drive more revenue or retain existing customers, phone calls impact your business. So, it goes to reason that analyzing calls, gleaning actionable insights and optimizing the caller experience can add more value. A recent study by the Marchex Institute, Politeness Pays, analyzed over a million anonymized calls for insights. Consequently, the team discovered a […] The post Learn how call...

Marchex
Marchex
Blog Post
  • Earlier this week, Marchex had the pleasure of hosting local developers for the monthly Scala at the Sea meetup, a forum to discuss Scala and functional technologies. Organized by 47 Degrees and Underscore, featured speaker Adam Rosien of Underscore shared six essential patterns for learning the Scala programming language. In this talk for beginners and […] The post Marchex Hosts Scala at the Sea ...

Marchex
Marchex
Blog Post
  • When you face a marketing challenge today, there’s an excellent chance that marketing technology exists to solve it. And on the flipside, with thousands of products on the market and counting, the number of options you can evaluate can make it difficult to know where to start. So, how should you approach selecting technology, whether […] The post How to choose the right marketing technology for yo...

Marchex
Marchex
Blog Post
  • Business executives are responsible for keeping organizational performance top of mind. As a result, they’re demanding that analytics move beyond the IT function to one that provides a snapshot of the business’s overall health, on-demand. However, using analytics in ways most executives consider helpful requires surfacing actionable insights that meet the following criteria: Measurable: can […] Th...

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