Medallia is based in San Mateo, California, and provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies internationally. In addition to the San Mateo headquarters, the company also has offices in Buenos Aires, London, Melbourne, New York City and Sydney.

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Medallia
Medallia
Blog Post
  • Government leaders identify the citizen experience as a priority, both in the federal budget and through legislation aimed at improving federal citizen engagement. However, they continue to miss the mark when it comes to delivering the digital experience citizens desire ... The post Three Ways to Improve the Digital Citizen Experience appeared first on Medallia.

Medallia
Medallia
Blog Post
  • I am proud to announce that Medallia received a perfect score on the 2018 Corporate Equality Index (CEI), ranking us among the 609 major businesses that earned a top score of 100 percent and the designation as a Best Place ... The post Medallia Scores 100% On Human Rights Campaign Corporate Equality Index appeared first on Medallia.

Medallia
Medallia
Blog Post
  • “Americans expect and deserve their interactions with the Federal Government to be simple, fast, and helpful.”                                                  ... The post Digital Citizen Experiences: Simple, Fast and Helpful appeared first on Medallia.

Medallia
Medallia
Blog Post
  • The countdown is on for an utterly customer obsessed few days and we’re working around the clock to make sure this year’s Experience Europe will be the best yet. From TEDx Talks thought leaders to some of the brightest CX ... The post Top 8 Reasons to Attend Experience Europe appeared first on Medallia.

Medallia
Medallia
Blog Post
  • “Regardless of whether you’re harnessing people or technology, it’s in service of customer experience.”     –    Julio Hernandez, Head of Global Customer Center of Excellence, KPMG Attendees of the annual Forrester conference in San Francisco are passionate about ... The post Reflections from Forrester CXSF 2017 appeared first on Medallia.

Medallia
Medallia
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Medallia
Medallia
Blog Post
  • Here at Medallia, we strive to be an industry leader in privacy compliance. That’s why we’re proud to share that, in July 2017, Medallia obtained certification under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield frameworks. Privacy Shield is ... The post Medallia Receives E.U.-U.S. Privacy Shield Certification appeared first on Medallia.

Medallia
Medallia
YouTube Video
  • Medallia for Digital helps companies capture customer feedback across emerging web and mobile channels, engage customers with compelling digital experiences, and keep pace with customers’ constantly changing behaviors. Purpose-built for digital users, Medallia for Digital is a native component of the Medallia platform, providing deep analytics across a unified view of the customer experience. med...

Medallia
Medallia
YouTube Video
  • Medallia for Digital helps companies capture customer feedback across emerging web and mobile channels, engage customers with compelling digital experiences, and keep pace with customers’ constantly changing behaviors. Purpose-built for digital users, Medallia for Digital is a native component of the Medallia platform, providing deep analytics across a unified view of the customer experience. Jum...

Medallia
Medallia
YouTube Video
  • Winning companies are in a race to make customer experience their key differentiator. Learn from the world’s leading brands in an inspiring week of problem-solving and exchange designed to redefine your CX journey. Network and strategize with those who speak your language and are committed to making a difference for their customers. Bring your team. Spark conversations. Experience it all.

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