Medallia is based in Palo Alto, California, and provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies internationally.

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Medallia
Medallia
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  • How a Medallia Partnership is Bringing Full-Time Caregivers Back to the Workforce
    In Spring 2017, Medallia welcomed its first “returnees” from the Path Forward program, which provides short-term work opportunities to women and men heading back to paid work after significant time away caring for family. As our head of People and ... The post How a Medallia Partnership is Bringing Full-Time Caregivers Back to the Workforce appeared first on Medallia.
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Medallia
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  • You Have a Technical Interview with Medallia! Here are Some Tips
    Welcome to the first round interview! Here at Medallia, we know that being a good engineer isn’t just about your CS skills. Of course, it is a technical interview, so be sure to brush up on the CS fundamentals, coding, ... The post You Have a Technical Interview with Medallia! Here are Some Tips appeared first on Medallia.
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Medallia
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  • The Big Story Behind Your Big Data
    Big Data. Unstructured Data. Hundreds, thousands, millions of customer comments. Sound familiar? Wrapping your head around thousands if not millions of customer comments and pieces of feedback, let alone what to do with it, is a familiar challenge for CX ... The post The Big Story Behind Your Big Data appeared first on Medallia.
Medallia
Medallia
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  • Medallia Opens New Office in Austin, Texas
    Today we are excited to announce the creation of a new office for Medallia’s Inside Sales Team, located in Austin, Texas, and officially opening on September 1, 2017.  We’re excited to be investing in both our Inside Sales organization and ... The post Medallia Opens New Office in Austin, Texas appeared first on Medallia.
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  • Medallia Admin Suite
    Ground control for your customer feedback programs. Admin Suite, part of Medallia Experience Cloud™, empowers companies to create and administer customer surveys and reports to large-scale operational programs in real-time. http://www.medallia.com/admin-suite
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Medallia
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  • OCEM Overview
    When companies develop an organization-wide focus on customer needs, their business thrives. But customer centricity takes a lot more than just the right attitude. In this video, you’ll learn the four capabilities that allow even the largest, most complex companies to tell which of their customers are happy or unhappy, why they feel that way, and what can be done to improve their experience.
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Medallia
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Medallia
Medallia
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  • New College Grads @ Medallia
    Hear from our recent college grads why Medallia has been a great place to launch their careers -- what drew them to us, what it's like now that they're here, and why they think you might want to consider us too!
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Medallia
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  • Farmers Insurance
    CEO Jeff Dailey discusses the changes with and benefits of using Medallia at Farmers Insurance.
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Medallia
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  • Medallia Sales
    There are many places to do enterprise SaaS sales. There's only one Medallia. Hear from our leadership team on why we're different.
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Medallia
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  • BreakLine at Medallia—How Veterans Najeeb Ahmed and Matt Brendel Pivoted from the Military to Tech
    Inspired by her job search following the Peace Corps, Medallia President and Co-Founder Amy Pressman connected with BreakLine Co-Founder Bethany Coates in 2014 to better understand and recruit top veteran talent. “It’s unusual for a co-founder to take that initiative,” ... The post BreakLine at Medallia—How Veterans Najeeb Ahmed and Matt Brendel Pivoted from the Military to Tech appeared first on ...
Medallia
Medallia
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  • Reflections on My First Year at Medallia
    My name is Kacyn, and this week is my one-year anniversary of working as a Software Engineer at Medallia. I’ve been reflecting on my first year, and as a female engineer and recent graduate, I’m excited to share my perspective with you. I come from a community that has prioritized the promotion of gender equality. … Continue reading "Reflections on My First Year at Medallia"
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  • Extending applications with JavaScript
    As JavaScript is becoming more ubiquitous, we see more people teaching it, learning it, and more pieces of software starting to allow their users to customize or extend them via JavaScript plugins or extensions. Some programs are well known for allowing customisation via JavaScript, like Atom or HyperTerm, mostly because they have a philosophy behind them … Continue reading "Extending applications...
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Medallia
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  • How to push notifications into your HipChat Room
    Hi geeks! The post reviews the whole process in order to create your own HipChat notifications for your team room. For this tutorial, let’s suppose that we make regular new releases of our product, and for it, we have already created a script that automatically deploys a new version of our source code. Now, we … Continue reading "How to push notifications into your HipChat Room"
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Medallia
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  • Do IoT yourself in 20 minutes
    In this post, I would like to show you the steps for controlling your first device via HTTP. Requirements You have a little experience with Arduino and the IDE installed on your computer You have Node.js installed on your computer You know what an API is and are familiar with Swagger You can connect your … Continue reading "Do IoT yourself in 20 minutes"
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Medallia
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  • New Hire: Project Selection and Execution
    Over the years, our engineering team has grown from a dozen super-talented individual contributors to a hundred-strong organization with teams, specialized roles, and responsibilities. With that growth came a need for better mentorship and training. Various initiatives were focused on taking common learnings and evolving them until they were mature enough to be reused for … Continue reading "New H...

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