MessageBird
MessageBird
Blog Post
  • In our journey to expand our communication platform product offering, we’re extremely excited to announce that our enhanced programmable Voice API is now available to everyone. Our VoIP API gives users another channel to reach their end users, making customer communication that much easier. After running a successful beta trial with customers, we’ve now officially added Voice to our product suite....

MessageBird
MessageBird
Blog Post
  • We are thrilled to announce that MessageBird has raised a $60m Series A round led by Accel in Silicon Valley, with significant participation from Atomico in London. We are also very happy to count Y Combinator as a co-investor in this round. This investment will help us grow our teams around the world, raise brand awareness on a global scale, and strengthen our balance sheet to ensure we continue ...

MessageBird
MessageBird
Blog Post
  • Last week MessageBird took Mobile World Congress Americas by storm, so we’d like to shed a bit of light on how we ended up in the clouds.https://medium.com/media/83a3194672632d34399b4d5766fbae22/hrefWe wanted to introduce MessageBird to the US audience and highlight what we do. So, we constructed a life-like cloud structure which hung over our booth with stairways below, allowing visitors to ascen...

MessageBird
MessageBird
Blog Post
  • Cloud Communication of the futureHowever straightforward sending an SMS message may seem, the process is actually quite complex. A message is often passed between providers multiple times before it reaches its destination. The number of hops it needs to go through tends to increase significantly when an SMS message is sent internationally. On top of the increased amount of hops, the delivery and l...

MessageBird
MessageBird
Blog Post
  • Blockchain has become somewhat of a buzzword in the past few years, and it’s said to be leading the fintech industry into the future.By definition, blockchain is simply a distributed ledger of sequential transactions. It is the underlying technology on which cryptocurrencies like Bitcoin and Ethereum are built. So what’s blockchain got to do with Telecoms? Well, blockchains are not only limited to...

MessageBird
MessageBird
YouTube Video
  • Last year we won the award for Most Original Stand Design - this year we'll be back again at Mobile World Congress with something you just have to experience! Come visit us in Hall 8.1, 1E58. In 2015 we built a double decker with real "postal" doves, an infinity room and a secret beer drawer packed with ice-cold Heinekens, all at only 12m2. The infinity room symbolises the worldwide reach with o...

MessageBird
MessageBird
Blog Post
  • Our goal at MessageBird has always been to make communicating with customers as easy and seamless as possible. One of the ways we’re accomplishing this is by integrating our various products directly into customer-centric platforms. Smooch’s mission to humanize business-customer relationships alongside their kick-ass multi-channel chat platform made our decision to team up a no brainer. So, as of ...

MessageBird
MessageBird
Blog Post
  • We kicked off 2017 by setting up shop in San Francisco, California to support our rapid growth in the US cloud communications market. On the heels of this exciting development, we are thrilled to announce the opening of our newest office in Singapore, as well as the expansion of our Sydney bird’s nest! In the coming months, our team will take on new members around the world as we ramp up our inter...

MessageBird
MessageBird
Blog Post
  • From increased NPS scores to skyrocketing response rates, our customers have experienced the benefits of integrating SMS into their UX first-hand. To set you on the same path to consistent customer euphoria, we’re sharing our five most popular SMS strategies for keeping customers satisfied.1. Communicate urgent informationNothing inspires trust like maintaining transparency with your customers. Wh...

MessageBird
MessageBird
Blog Post
  • Whilst WhatsApp is the undisputed messaging champion across much of the world, there comes a new threat with the emergence of Google’s latest foray into messaging. After losing the head-to-head battle against OTTs with a range of messaging apps, Google is now taking a different approach. They now aim to have carriers install Android Messages as their default SMS client — a powerful notion when you...

MessageBird
MessageBird
Blog Post
  • We are proud to announce that MessageBird is amongst 10 companies chosen by Google to release and implement their new RCS (Rich Communication Services) platform.An upcoming rival for iMessage and other chat platforms, RCS provides a universal standard for rich media capabilities for SMS messaging (such as high-res photo sharing, large file sharing, group messaging, video calling, read receipts and...

MessageBird
MessageBird
Blog Post
  • We’ve partnered up with IFTTT to bring you our latest integration! Say hello to the MessageBird IFTTT Channel, which allows you to connect our SMS, Chat and Voice messaging services to hundreds of programs and applications, so you can create new functionalities across multiple platforms.IFTTT allows you to combine the functionalities of products and apps you love within an If-This-Then-That struct...

MessageBird
MessageBird
Blog Post
  • Developer Portal Illustration by Daniel HaireAt MessageBird we approach every possible aspect of our brand and user experience from a humanistic standpoint, to help keep our services as accessible as possible. Throughout the coming weeks we’ll be sharing our ongoing experimentations with infusing personality and relatability into our platform.Our products are technical by nature, but their functio...

MessageBird
MessageBird
Blog Post
  • We created a proxy to solve the data retrieval issues we encountered upon integrating Prometheus into our monitoring setup.A few months ago we decided to improve our monitoring setup at MessageBird. We surveyed what was available on the market and decided on Prometheus. It has a great querying language, it scales well, it’s easy to set up, it comes with great tools, and it’s written in Go (which w...

MessageBird
MessageBird
Blog Post
  • In our years of SMS delivery at MessageBird, we’ve taken notice of what works and what doesn’t when it comes to messaging campaigns. Here’s an advisory list of do’s and don’ts to help you make the most out of yours.1. Personalize & customizeAdding dynamic content to your messages, such as names, invoice numbers, or preferred product categories is easy to do, and it’ll boost your conversion rates a...

MessageBird
MessageBird
Blog Post
  • Only halfway through the year, and it’s safe to say 2016 has become the year of chat. With major players like Facebook opening up their messaging platforms to third party developers, the possibilities for offering rich and meaningful chat features to your users are endless.With MessageBird’s recent launch of its Chat API, building cross-platform chat solutions is now easier than ever. Once you’ve ...

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