mGage LLC
mGage LLC
Blog Post
  • At the recent Mobile World Congress Barcelona 2018, one of the hottest trends was RCS (Rich Communication Services) business messaging. Google announced at the show that more than 50 global carriers in 40 countries now support RCS – a significant step forward in terms of industry acceptance, with another 50 carriers expected to launch RCS  before […] The post Why You Should Care About RCS Business...

mGage LLC
mGage LLC
Blog Post
  • Mobile World Congress Barcelona 2018 was a hit and mGage was proud to be a part of it. Our booth was busy throughout the show, with people wanting to know more about our mobile messaging solutions as well as being curious about some of the latest industry innovations such as RCS business messaging and Direct […] The post New Video from MWC Barcelona 2018 Highlights RCS and Direct Carrier Billing a...

mGage LLC
mGage LLC
Blog Post
  • While mobile banking existed in Europe as early as 1999, it was not popular in the United States until the iPhone was launched in 2007. Today, consumers’ comfort levels have grown in proportion to the ubiquity of smartphones. A 2017 survey by the American Bankers Association said that mobile is the preferred banking method for […] The post Managing Bank Accounts With Mobile appeared first on mGage...

mGage LLC
mGage LLC
Blog Post
  • Brands in many industries understand how chatbots can make their customer care more efficient and cost-effective by automating processes previously handled by live agents. The potential advantages from implementing chatbots are particularly high for brands with diversified business interests. Underlying chatbot technology can be tweaked to provide a wide range of customer care services across […] ...

mGage LLC
mGage LLC
Blog Post
  • At first glance, answering the question “What is SMS marketing?” might seem simple. But the truth is that there are many different ways that you can use text messaging to increase your company’s outreach, and not every company is aware of the various possibilities available to them. This is why we decided to make the […] The post mGage Mobile Engagement Academy: “What Is SMS Marketing?” appeared f...

mGage LLC
mGage LLC
Blog Post
  • mGage, a Vivial Company, has been awarded accreditation to deliver Principles Based Service solutions to their clients by the PayForIt Management Group – an industry organization with representation from all Mobile Network Operators in the UK (including EE, Vodafone, O2 and Three.) mGage now allows selected businesses to develop customised mobile payment web flows, creating the […] The post mGage ...

mGage LLC
mGage LLC
Blog Post
  • With more than 15 years of industry experience, mGage has amassed a wealth of expertise when it comes to using mobile as a tool for brands to engage their customers. Now we’re sharing our knowledge with you! Welcome to the Mobile Engagement Academy – a series of videos giving you the opportunity to learn from […] The post mGage Mobile Engagement Academy: “5 Mobile Channels You Need to Know” appear...

mGage LLC
mGage LLC
Blog Post
  • The Client: A major discount clothing retailer with more than 500 stores nationwide. The Challenge: The client wanted to increase in-store visits and sales over the traditionally busy Valentine’s Day weekend. In addition, the client was interested in building their SMS subscriber base as a way to promote future sales and special offers to a […] The post Major Clothing Retailer “Loves” Their Valent...

mGage LLC
mGage LLC
Blog Post
  • The history of the coupon traces back to 1887, when Asa Candler offered free tickets for Atlanta residents to try his new beverage. Its name? Coca-Cola. An estimated one-in-nine Americans had received a free Coca-Cola by 1913, by which time the brand became synonymous with soft drinks. Things have changed since 1887. Instead of handing […] The post The Power of Mobile Coupons appeared first on mGa...

mGage LLC
mGage LLC
Blog Post
  • Financial services companies understand that their customers are increasingly expecting services to be available on mobile devices. This is an opportunity for innovative companies to gain leadership in the space but also creates multiple challenges ranging from integrating legacy systems and processes to meeting strict regulatory requirements. Download this white paper to learn more about […] The ...

mGage LLC
mGage LLC
Blog Post
  • The 2017 holiday shopping season was a major success for retail brands. According to MasterCard’s SpendingPulse report, Americans made purchases at a record pace, with sales jumping nearly five percent from last year for the period from November 1 to Christmas Eve. This is the largest increase by percentage since 2011, when the economy was […] The post 2017 Holiday Shopping Season Goes Mobile appe...

mGage LLC
mGage LLC
Blog Post
  • As experts in mobile messaging, mGage comes across many different articles relating to our industry and this particular article caught our eye. It addresses Quick Service Restaurants (QSRs), a business model where messaging can play a key role in marketing and transactional communications. It was written by the co-founder of NextME, an app that allows […] The post Restaurant Customers Are Hungry f...

mGage LLC
mGage LLC
Blog Post
  • A leading prepaid wireless provider was interested in providing greater value to their customers as a way to reduce churn. They recognized that an effective text messaging campaign could play a major role in increasing customer loyalty while encouraging customers to continue to use their products. The client has used mGage’s technology and campaign management […] The post Prepaid Wireless Provider...

mGage LLC
mGage LLC
Blog Post
  • Online fraud is an epidemic that creates a huge problem for businesses and customers. mGage helps one of the largest providers of two-factor authentication by providing a secure solution for delivering a code to users via SMS. Working with mGage, the company sends almost 900,000 two-factor authentication codes daily to customers of some of the […] The post Using SMS for Two-Factor Authentication a...

mGage LLC
mGage LLC
Blog Post
  • We’ve relaunched our website to make it easier than ever to learn how mGage’s best-in-class mobile messaging services can improve your marketing and customer care programs. “mGage’s strong relationships with more than 500 major mobile carriers globally have helped us to deliver more than 25 billion customer experiences over the last 15 years,” said Jim […] The post Relaunched mGage Website Guides ...

mGage LLC
mGage LLC
Blog Post
  • When a patient misses a scheduled appointment, it can impact their health and well-being. It causes financial difficulties for their providers as missed appointments add up to $150 billion in annual losses. mGage helped one company empower practices to easily send SMS reminders of appointments, follow-up scheduling and past due bill notices to patients. Background […] The post SMS Reminders Reduce...

mGage LLC
mGage LLC
Blog Post
  • A leading prepaid wireless provider was interested in providing greater value to their customers as a way to reduce churn. They recognized that an effective text messaging campaign could play a major role in increasing customer loyalty while encouraging customers to continue to use their products. The client has used mGage’s technology and campaign management […] The post Prepaid Wireless Provider...

mGage LLC
mGage LLC
Blog Post
  • One of the world’s largest luxury automotive companies was interested in new ways to maintain contact with owners after they make a purchase. In particular, they wanted to communicate information and special offers on maintenance and repairs available through their dealership. Convincing customers to come into the dealership for their service can have a significant […] The post Auto Manufacturer U...

mGage LLC
mGage LLC
Blog Post
  • The world’s largest satellite radio company relies on their large selection of specialized music stations to convince customers to use their monthly service. They needed a more convenient way for customers to refresh their radio signal to receive new stations or fix problems with their service. By delivering URLs through SMS, they have helped approximately 7,000 […] The post mGage Boosts Satellite...

mGage LLC
mGage LLC
Blog Post
  • Gamification is a powerful marketing tool for brands looking to bring a new a level of excitement to their mobile marketing. Consumers enjoy the mystery of playing a game instead of receiving a coupon, or finding out which deal they are receiving from a choice of possible options. Gamification makes consumers active participants and creates […] The post Mystery Coupon Campaign Creates $2 Million i...

mGage LLC
mGage LLC
Blog Post
  • One of the world’s largest financial services companies needed a way to deflect low-priority requests from around the world away from their busy Customer Care call center. Directly connecting to our proprietary APIs has led to a 10 percent decrease in call center services costs with at least 80 million customer experiences handled via text […] The post Decreasing Call Center Costs Through SMS appe...

mGage LLC
mGage LLC
Blog Post
  • Challenges: One of the world’s largest retailers wanted to integrate mobile messaging into their existing marketing strategy. They were interested in sending high volumes of time-sensitive messages to subscribers to increase store traffic and participation in special events. Solution: The retailer chose mGage as their mobile messaging provider and to use Communicate Pro, our cloud-based, […] The p...

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