Microdea Inc
Microdea Inc
Blog Post
  • Customer service is the bridge that connects you with potential profits. Burn this bridge through negative customer service experiences and you could destroy entire branches of profit opportunities. But how do you know what works and what does not when it comes to stellar customer service? To start with, your focus should be less on the customer service reps and more on back office aut...

Microdea Inc
Microdea Inc
Blog Post
  • Building a team you can trust is important in any industry, but it is particularly critical in trucking. When you hire a driver, you trust them with thousands if not millions of dollars in inventory and equipment. Only by assembling a large pool of applicants and selecting those with the safest, most reliable track records can you put together a trustworthy driving team. The following ...

Microdea Inc
Microdea Inc
Blog Post
  • In any trucking business of any size, the main goal is to increase profits to handle flux in the market and expand operations. For every expense that takes away from that goal, the business is in jeopardy. Yet there is one major expense of most transportation companies that could easily be cut out. We are talking about documents and manual processes for back-office operations.

Microdea Inc
Microdea Inc
Blog Post
  • The ultimate goal of document management software is to make your transportation business more efficient in time and money. By using this type of software you are able to automate back-office processes. This allows your employees to spend less time on things like filing and searching for misplaced documents—and more time with front-office tasks that include stellar customer service. Bu...

Microdea Inc
Microdea Inc
Blog Post
  • If you have a trucking business, you likely have some type of trucking dispatch software that allows you to see where your trucks are or what drivers are available. In those respects, it is probably invaluable. These processes are vital to your business and they must be monitored in order for everything to run as smoothly as possible. However, dispatch software only takes care of part ...

Microdea Inc
Microdea Inc
Blog Post
  • If you are unfamiliar with automation, this is a way to get tasks accomplished with minimal effort. As for back-office automation this cuts down on the number of steps involved with every process in administrative duties. Whether you are talking about data entry, payroll, or record keeping, you can cut out the amount of work that goes into each action. Benefits of back-office automatio...

Microdea Inc
Microdea Inc
Blog Post
  • When was the last time you evaluated your transportation document management process? Are you still in the Pen and Paper Age where every document in your office is stored in metal cabinets and color coded? While this may have worked when your company was just starting out, needs change and require more sophisticated methods. Trucking and logistics firms that want to expand business and...

Microdea Inc
Microdea Inc
Blog Post
  • Microdea will be attending and exhibiting at this year’s ATA Management Conference Exhibition in Orlando from October 21st – October 25th! There is so much to do at this year’s conference but you won’t want to miss out on learning more about document management software (DMS).

Microdea Inc
Microdea Inc
Blog Post
  • Recruiting, hiring and retaining enough skilled commercial truck drivers is one of the biggest challenges being faced today in the transportation industry. Given the high turnover rates, losing your truck drivers becomes inevitable and there’s a significant cost that comes with finding prospects to fill the candidate pipeline. Finding the right candidate can be difficult, expensive, an...

Microdea Inc
Microdea Inc
Blog Post
  • Once again, Microdea will be attending in.sight 2017 – the annual user conference for TMW and PeopleNet customers from August 13 – 16 in Nashville! This year’s conference is looking to be the best yet!

Microdea Inc
Microdea Inc
Blog Post
  • High driver turnover and the high cost of acquiring new drivers remain a top issue for the trucking industry. Your goal is to provide your company with a steady stream of qualified, interested drivers, but if you're relying on manual and paper-based processes, you could be slowing things down and missing out on the best drivers. 

Microdea Inc
Microdea Inc
Blog Post
  • Transportation companies are constantly in need of cash flow to deal with rising fuel costs, wages, maintenance, and other immediate financial obligation. On top of managing cash flow in the ever-changing industry, billing, tracking accounts, minimizing bad debt and maximizing collections still need to be done and are often time consuming and a challenging process. At the end of the d...

Microdea Inc
Microdea Inc
Blog Post
  • Chances are, there are already business processes in use at your company today that cause your staff to spend too much time and effort to complete on a daily basis (things like issuing invoices, validating driver qualifications, evaluating carriers). One of the great things about document management systems is that they help transportation companies of all shapes and sizes streamline ...

Microdea Inc
Microdea Inc
Blog Post
  • Recruiting, hiring and retaining enough skilled commercial truck drivers is one of the biggest headaches that transportation companies face today.  Finding the right type of candidate is difficult and expensive, as is the need to find a continuously high number of prospects to fill hiring pipelines given the turnover rate that many transportation companies face.

Microdea Inc
Microdea Inc
Blog Post
  • There are many important responsibilities in running a business, but maintaining a strong control over your accounts payable is an absolute must. Within large or small transportation companies alike, the Accounts Payable department is the first in line to manage bills, invoices and other debts of their company. The department’s main goal is to create an effective, efficient AP process...

Microdea Inc
Microdea Inc
Blog Post
  • It is in your trucking company’s best interest to collect outstanding receivables as quickly as possible. Regardless of which sector you operate in, collecting cash sooner and shortening your Days Sales Outstanding (DSO) value is of critical importance. Unpaid or late invoices represent actual cash that you could otherwise be reinvesting into other areas of your businesses like purchas...

Microdea Inc
Microdea Inc
Blog Post
  • Document management software eliminates paper-intensive processes and makes every department in your company more efficient. It helps streamline and automate billing, collections, payroll, accounts payable, driver qualifications and more so you and your team can focus on what matters the most: growing your business.Read on to learn the 5 benefits of document management and how it can h...

Microdea Inc
Microdea Inc
Blog Post
Microdea Inc
Microdea Inc
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Microdea Inc
Microdea Inc
Blog Post
  • The Microdea team is gearing up and ready to hit the road! From September 25th to 29th, we will be in Nashville for in.sight 2016 - the annual user conference for TMW and PeopleNet customers. This has always been a great event, and this year’s conference promises to be no different.

Microdea Inc
Microdea Inc
Blog Post

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