Microdea Inc
Microdea Inc
Blog Post
  • Because I sell software, you might expect me to say that technology is the solution to everything. But I don’t say that because it’s not true. And I’d like to think that I try to say true things as often as I can (it helps me sleep at night). Blindly believing technology is always the answer is how a lot of companies spend a lot of money on “solutions” that don’t solve problems. It’s a big re...

Microdea Inc
Microdea Inc
Blog Post
  • The costs of missing paperwork are enormous. When you don’t have, or can’t find, all the right documents, it takes longer to bill clients. Days sales outstanding goes up, cash flow goes down, and if the paper never turns up, revenue is lost. No one ever wants to hear that a POD has gone missing because if there’s no proof of delivery, there’s no way to get paid. And in a low-margin business, ...

Microdea Inc
Microdea Inc
Blog Post
  • From creating positive word of mouth for driver recruitment to lengthening average driver retention, there’s no shortage of benefits to treating your workers right. A trucker’s life is both stressful and dangerous, making it hard for many employees in this field to motivate themselves. The better you are at showing you appreciate the hard work they do, the easier it will be for them to come int...

Microdea Inc
Microdea Inc
Blog Post
  • As a shipping company, there’s nothing you value more than safe, reliable drivers. Not only do these people limit your losses and make your operations more profitable, but they bolster your brand by associating it with good behavior. For this reason, there are few things more devastating than seeing one of these drivers resign. This experience hurts you materially, forcing you to spend time and...

Microdea Inc
Microdea Inc
Blog Post
  • In their endless drive to cut costs and boost outcomes, shipping companies wisely invest in new technology. Every innovation that can save fuel, protect inventory, or get trucks to their destinations faster has the potential to dramatically improve a firm’s bottom line. As a result, carriers are constantly on the lookout for new devices they can use, whether on their trucks, at their headquarte...

Microdea Inc
Microdea Inc
Blog Post
  • In the transportation industry, your success depends heavily on how skilled and reliable your employees are. Drivers with commitment and expertise will do their jobs well, help you improve your profit margins, and stay with your company for the long haul— provided you treat them right. It is thus critical that you give them everything they need to feel happy and respected. The better you are at...

Microdea Inc
Microdea Inc
Blog Post
  • Every day it takes to send out invoices is a delay in receiving revenue. Yet most transportation and logistics companies experience constraints that make delays on collections a certainty. These constraints are multiplied by the nature of the transportation business where employees including drivers are thousands of miles away from the back-office location. Fortunately, there are ready-set solu...

Microdea Inc
Microdea Inc
Blog Post
  • As a transportation company, driver satisfaction is critical to your success. Not only are drivers responsible for getting your most valuable equipment and inventory from start to finish, but they are perfectly situated to identify opportunities for improvement. Only by making drivers feel valued and respected can you get them to help cut costs, improve client satisfaction, and build a successf...

Microdea Inc
Microdea Inc
Blog Post
  • Whether in the field of transportation or any other industry, employee engagement is critical to success. No one has a better sense of opportunities to cut costs, boost revenues, or improve customer satisfaction than your drivers and support staff, who spend each day immersed in the finer points of your business. Yet employees are often hesitant to propose improvements, both out of fear that th...

Microdea Inc
Microdea Inc
Blog Post
  • Ever since the rise of the electronic logging mandate, shippers have been scrambling to bring their practices up to code. Designed to improve traffic safety, the ELD mandate limits the number of hours that a truck driver can remain behind the wheel without taking an extended break. This prevents shipping companies from working their employees too hard, ensuring that truckers have enough rest to...

Microdea Inc
Microdea Inc
Blog Post
  • It’s common to imagine drivers as lone operators. A single experienced truck driver takes to the highway, navigating it on his or her own and having memorable experiences along the way. Yet the demands of modern shipping are increasingly making this image a relic of the past. Carriers struggle to keep up with demands on tight schedules over long distances, all while complying with regulations t...

Microdea Inc
Microdea Inc
Blog Post
  • Saving the planet is good in and of itself, but when doing so also makes your company more profitable, nothing should stand in the way of you adopting more sustainable practices. In recent years, shippers have discovered a range of key benefits to making their operations better for the environment. Not only do more sustainable practices save you money on energy and supplies, but they contribute...

Microdea Inc
Microdea Inc
Blog Post
  • When it comes to the trucking industry, efficiency is the name of the game. Think about it. Nearly every single thing on the store shelves, in homes, things we use every day spent at least some portion of its life on a truck. That’s a lot of trucks – and those trucks stay busy. So when an opportunity is presented that promises to save time, save gas, or, the big one, save money, that gets peopl...

Microdea Inc
Microdea Inc
Blog Post
  • Modern technology is changing so rapidly that it can be difficult to keep up with how it is enhancing each field. This is especially true for the transportation industry, where new developments are often applied in surprising and unexpected ways. Every time that truckers and their clients find new applications for the most recent advances, they can cut costs, shorten delivery times, and improve...

Microdea Inc
Microdea Inc
Blog Post
  • From wages to benefits to flexible hours, recruiting new drivers means calling attention to the unique advantages that you offer your workers. Yet one of the most important motivations of all is often nowhere to be found on driver recruitment ads. Drivers put a premium on safety, and all else being equal, you’re far more likely to both attract and retain new employees if you can guarantee that ...

Microdea Inc
Microdea Inc
Blog Post
  • Of all the trends affecting the modern market, few have had more influence than the rise of the millennial. Defined as those born between 1981 and 1997, millennials are rapidly growing in both numbers and influence. As older generations retire and millennials step up to replace them, recruiters and managers must know how to appeal to this cohort, and the trucking industry is no excepti...

Microdea Inc
Microdea Inc
Blog Post
  • Customer service is the bridge that connects you with potential profits. Burn this bridge through negative customer service experiences and you could destroy entire branches of profit opportunities. But how do you know what works and what does not when it comes to stellar customer service? To start with, your focus should be less on the customer service reps and more on back office aut...

Microdea Inc
Microdea Inc
Blog Post
  • Building a team you can trust is important in any industry, but it is particularly critical in trucking. When you hire a driver, you trust them with thousands if not millions of dollars in inventory and equipment. Only by assembling a large pool of applicants and selecting those with the safest, most reliable track records can you put together a trustworthy driving team. The following ...

Microdea Inc
Microdea Inc
Blog Post
  • In any trucking business of any size, the main goal is to increase profits to handle flux in the market and expand operations. For every expense that takes away from that goal, the business is in jeopardy. Yet there is one major expense of most transportation companies that could easily be cut out. We are talking about documents and manual processes for back-office operations.

Microdea Inc
Microdea Inc
Blog Post
  • The ultimate goal of document management software is to make your transportation business more efficient in time and money. By using this type of software you are able to automate back-office processes. This allows your employees to spend less time on things like filing and searching for misplaced documents—and more time with front-office tasks that include stellar customer service. Bu...

Microdea Inc
Microdea Inc
Blog Post
  • If you have a trucking business, you likely have some type of trucking dispatch software that allows you to see where your trucks are or what drivers are available. In those respects, it is probably invaluable. These processes are vital to your business and they must be monitored in order for everything to run as smoothly as possible. However, dispatch software only takes care of part ...

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