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  • To learn more about how pressure can affect your team's performance, check out the article at www.mindtools.com/inverted-u Pressure can help or hinder team performance. Too little pressure and people can become bored or demotivated. Too much pressure and they may start to become stressed and burnt out. But, if you get the balance of pressure just right, you can optimize your team's performance, ...

Mind Tools
Mind Tools
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  • To learn more about the Wheel of Life, see the article at www.mindtools.com/wheeloflife. If you've been busy for some time, you'll be familiar with how some things that are important to you suddenly drop off your radar. It's not that you're no longer interested in them, just that other things have our attention. If this goes on long enough, it can create an imbalance in our lives that can leave u...

Mind Tools
Mind Tools
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  • To learn more about Theory X and Theory Y, see the article at www.mindtools.com/theoryXY. When you look at your team, what do you see? A collection of people that would probably rather be doing anything else if they could... if you weren't watching them so closely, that is? Or do you see a group that is working willingly toward its (and your) goals... and frequently exceeding your expectations? ...

Mind Tools
Mind Tools
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  • To learn more about Paired Comparison Analysis, see the article at www.mindtools.com/pairedcomparison. Choosing between Option A and Option B can be difficult enough, but when you need to consider Options D, E, F and G, too, making the best decision can seem impossible. This is where Paired Comparison Analysis can be useful. With this tool, you can compare all your options systematically, so th...

Mind Tools
Mind Tools
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  • To learn more about assertiveness, see the article at www.mindtools.com/assertiveness. In some circumstances, it can be difficult to make a stand and assert your needs and wants over those of others. By being assertive, you may feel that you will come across as aggressive or "pushy", and you may want to avoid others thinking negatively about you. However, being assertive needn't mean being a...

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Mind Tools
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  • To learn more about Belbin's Team Roles, see the article at www.mindtools.com/belbinsroles. You trust your team members to reach their targets and to work together to achieve this whenever necessary, but have you ever stepped back and looked at the roles they take on when they do this? According to Dr Meredith Belbin, we all take on a role when working as part of a team. However, if your team h...

Mind Tools
Mind Tools
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  • To learn more about Mintzberg's Management Roles, see the article at www.mindtools.com/management-roles. As a manager, you'll be performing a number of roles, but do yu know which play to your strength and which you need to improve? In this video, we identify the roles that all managers play and we explore how you can use your understanding of these to improve your management skills. To find ou...

Mind Tools
Mind Tools
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  • If you want to learn more about how you can identify future leaders in your organization, read the article at www.mindtools.com/tomorrows-leaders Leaders aren't just the people at the very top, nor are they necessarily the highest achievers. No... they are the people who have the vision, the motivation and the passion to inspire the people around them. They are able to energize those around them ...

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Mind Tools
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  • To learn more about how you can become an exceptional member of your team, read the article at www.mindtools.com/star-player The most effective team members aren't necessarily those that are highly extroverted, skilled or qualified. However, they are the ones that are the most committed and engaged, and, most importantly, they have a positive impact on the team. They are the ones that take the t...

Mind Tools
Mind Tools
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  • To learn more about how you can manage your career, read the article at www.mindtools.com/managing-career Do you ever feel as though you're trapped in your job? Or that you've lost direction, but don't know how to regain it? Perhaps you're frustrated in your job, and want a new career, but are unsure of how to start again? Fear not! In this video we explain how you can get back on track, and wal...

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Mind Tools
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  • If you want to learn more about random acts of kindness and how they can help you to improve your work relationships and environment then take a look at our article www.mindtools/kindness Something as simple as kindness can be the key to a great working environment, but all too often, we simply forget to take the time to show each other how much we care. This is where random acts of kindness can...

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Mind Tools
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  • To learn more about the ways you can develop your professionalism take a look at our article www.mindtools.com/professionalism What makes a true professional? And what does being professional really mean? Professionalism encompasses a number of different characteristics, from developing accountability and having integrity, to keep your industry knowledge up to date and, of course, looking the pa...

Mind Tools
Mind Tools
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  • If you want to learn more about how you can identify future leaders in your organization, read the article at www.mindtools.com/tomorrows-leaders Leaders aren't just the people at the very top, nor are they necessarily the highest achievers. No... they are the people who have the vision, the motivation and the passion to inspire the people around them. They are able to energize those around them ...

Mind Tools
Mind Tools
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  • Learn more about how to prep for your interview by reading our article at www.mindtools/interview-skills Going for an interview can be one of the most nerve-wracking, stressful things you have to do as a working professional. This means that it's vital that we keep our interview skills up to scratch. Prep is key here. The more prep you can fit in before an interview the more confident you will l...

Mind Tools
Mind Tools
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  • Learn more about how to avoid burnout by checking out the article at www.mindtools/avoid-burnout Do you ever feel as though you are just going through the motions? Maybe you've lost the passion and energy that you used to have for your job, and you've found yourself becoming increasingly irritated by your boss or your co-workers. You might feel frustrated by the lack of control you have over you...

Mind Tools
Mind Tools
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  • To learn more about Planning for a Crisis, see the article at www.mindtools.com/crisis-planning Discover what types of events can turn into crises for your organization, how to judge which crises pose the biggest risks to you, and who to involve and what to cover in your emergency communications. You can even be ready for the aftermath, and plan for full recovery! Watch this video now, and share...

Mind Tools
Mind Tools
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  • Learn more about bad behavior in the workplace by reading the article at www.mindtools/bad-behavior. How do you define bad behavior? After all your definition of what constitutes such behavior could be vastly different from other people's. In fact, it can sometimes be difficult to separate out bad behavior from behavior that is simply "quirky." That's why it's useful to assess bad behavior usi...

Mind Tools
Mind Tools
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  • To learn more about thought awareness, see the article at: https://www.mindtools.com/pages/article/newTCS_06.htm. It can be easy to feel stressed when we take on challenging tasks. This stress can be caused by a belief that you may not have the resources or the ability to meet the challenge adequately. This is where thought awareness can help you. When you use thought awareness, you are able to ...

Mind Tools
Mind Tools
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  • If you would like to learn more about Action Plans, take a look at our article at www.mindtools.com/action-plans. It can be easy to overlook key steps even when we are working on simple day-to-day tasks. These projects, although small, are still important. That's why it's crucial that we take care to complete them efficiently and effectively. Action Plans are a great tool that you can use to hel...

Mind Tools
Mind Tools
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  • Learn more about Porter's Value Chain at www.mindtools.com/porters-chain Discover strategy expert Michael Porter's model to help you to identify and maximize value in your organization. Learn about Primary and Support activities and sub-activities, and how they affect each other. And reduce the costs of creating value, so that your profit margin can grow. Enjoy watching and sharing!

Mind Tools
Mind Tools
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  • If you want to learn more about how you can build a positive team take a look at our article at www.mindtools/building-positive-team. Being part of a positive team can sometimes make all the difference. Not only can it improve your morale, enthusiasm and your well-being, but it can also drive productivity and collaboration in the workplace. The first step to building a positive team is to lead w...

Mind Tools
Mind Tools
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  • For further tips on how to deal with unhappy customers, check out our article at www.mindtools.com/unhappy-customers. Many of us have had to deal with unhappy, angry or frustrated customers at some point. But knowing how to help customers through these situations can be the difference between losing a client forever or solidifying a business partnership. This video takes you through a number of ...

Mind Tools
Mind Tools
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  • To learn more about how to break free from procrastination take the quiz, at www.mindtools/are-you-a-procrastinator. Have you ever put off a task that you know needs doing? Perhaps you have a mountain of work and just don't know where to start? Or you keep getting distracted by other things. It can be easy to procrastinate, even when we know we really should be getting on with our work. But it ...

Mind Tools
Mind Tools
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  • If you want to learn more about the Reframing Matrix check out the article at www.mindtools.com/reframing-matrix Have you ever been stuck on a problem and can't decide what to do next? Looking at it from a different perspective can help. The Reframing Matrix is a creative problem solving tool that you can use to "reframe" problems by shifting your perspective. For example, you might want to l...

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