Moogsoft
Moogsoft
Blog Post
  • On April 4, 2018, I and 9,000 of my closest IT friends gathered for the AWS Summit SF 2018 at Moscone West. Dr. Werner Vogels, CTO of Amazon, started his keynote by saying that "this a time to learn." Indeed it was, and Moogsoft took the opportunity to learn from the market by conducting [...] The post AWS Summit SF 2018 Monitoring Survey appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • ITSM used to be the way to manage IT services, but there are more and more claims that, in the age of DevOps and Agile, ITSM is now obsolete and no longer fit for purpose. There is some truth to this attitude. ITSM is based around some assumptions that no longer hold true. At [...] The post How To Stop Chasing Tickets appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • SREcon18 Americas happened in Santa Clara, CA at the end of March, and it was teaming with SREs. (Shocker, I know.) A whopping 52.1% of those we surveyed had "SRE" in their title...but beyond the obvious (Site Reliability Engineering), what does SRE really mean? If you don't know, take a look at my coworker [...] The post SREcon18 Monitoring Survey appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • What we’ve done at Moogsoft is build a family — a family of fearless innovators, curious explorers, and humble, fun-loving people who are ready to get to work on tackling IT’s next big revolution. Today, we’ve made another great stride toward the goal of delivering the system of guarantee to the world’s digital experience. [...] The post Moogsoft ‘Dreams Bigger’ with New Leadership Hires to the He...

Moogsoft
Moogsoft
Blog Post
  • Having good monitoring tools is incredibly important in IT operations. Whether you work in a small mom-and-pop shop, or in the largest enterprise in the world, flying blind is never a good idea. Typically, each group within an IT organization will have their own tool or set of tools, with very little collaboration across [...] The post How To Maximize your Dynatrace Investment with AIOps appeared ...

Moogsoft
Moogsoft
Blog Post
  • Working in the general field of AI is fascinating and rewarding, but it can also be frustrating. One problem is just how fuzzy even the definition of the field can be. Judging by the various excitable press releases, AI can be anything from a slight improvement in cellphone cameras, to superhuman intelligences bent on [...] The post Where AI Works — And Where It Doesn’t appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • It seems strange that, in 2018, there should still be a recognizable category of “cloud.” A decade ago, when the first rumblings of what would become cloud computing were echoing around the enterprise IT space, there was a need to define “cloud” as distinct from those other ways of delivering IT resources. Today, in [...] The post In 2018, What’s the Difference Between the Cloud and IT? appeared f...

Moogsoft
Moogsoft
Blog Post
  • Elastic, the creator of Elasticsearch and the Elastic Stack (this includes Logstash), hosted its Elastic{ON} conference in San Francisco earlier this month, and they rolled out a bunch of new features, among the coolest being: Elastic APM, an extension of Elastic's product stack into application performance. Logstash Azure Monitoring Module, a new way to monitor Microsoft Azure infrastructure and ...

Moogsoft
Moogsoft
Blog Post
  • At Moogsoft, things move pretty quickly. Our whole mission is about enabling our customers to move fast and keep up with the demands placed on IT Operations by an increasingly dynamic IT environment, and the ever higher rate of change required by the business. This means putting out a release every couple of weeks [...] The post What’s New In Moogsoft AIOps 6.4.0 appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • Today, I am honored and excited to welcome another member to the ever-growing Moogsoft herd, as Goldman Sachs Growth Equity joins our Board of Directors as the lead investor in our Series D funding round. This round, which totaled $40 million and saw participation across our existing team of investors — including HCL, Northgate Capital, [...] The post Moogsoft Announces $40 Million in Series D Fun...

Moogsoft
Moogsoft
Blog Post
  • In this, the last instalment in our series on "Understanding the Machine Learning in AIOps," we continue the journey of an alert through the management process, and our investigation of how machine learning can be used to reduce alert fatigue. In our previous post, we concentrated specifically on reducing alert fatigue during event ingestion. [...] The post Understanding the Machine Learning in AI...

Moogsoft
Moogsoft
Blog Post
  • I was at Mobile World Congress in Barcelona this past week, and the sheer scale of the event makes it difficult to identify any sort of unifying trend. The first impression that emerges, beyond the vast numbers of people attending and exhibiting, is the incredible proliferation of smartphone manufacturers, both well-known and completely unknown [...] The post Modern Networking: Trends From Mobile ...

Moogsoft
Moogsoft
Blog Post
  • Here at Moogsoft, our whole mission is about helping companies make radical changes in the way they operate. This transformation also has implications for the way people work in the process of achieving the ultimate goals. Unsurprisingly, there can at times be some skepticism and even push-back from those affected. Part of this resistance [...] The post Why People Should Not Fear AI-Driven Change ...

Moogsoft
Moogsoft
Blog Post
  • Last week there was an interesting conversation on Twitter about “on call.” This is all part of the ongoing transition to DevOps, which requires tearing down the wall that has historically existed between developers (people who build things) and operators (people who keep things running). A big part of the cultural difference between the [...] The post How To Make On Call Less Harmful appeared fir...

Moogsoft
Moogsoft
Blog Post
  • Three Steps to Monitoring in a Connected Enterprise, with xMatters, AppDynamics, and Moogsoft Rapid growth and digital transformation lead to increased complexity, near-constant change, and potential chaos within enterprise IT organizations. Teams that want to stay head of operational challenges and focus on proactive endeavors to serve the business need to be as efficient [...] The post Maximize...

Moogsoft
Moogsoft
Blog Post
  • I am writing down these observations in the plane on the way home after an exhausting but rewarding week at Cisco Live 2018 in Barcelona. This is always a good show, in Barcelona for the first time after a few years in Berlin. One of the big themes of the show was artificial intelligence [...] The post Insights from Cisco Live Europe appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • Get early warning and full visibility into service-impacting issues before they strike Continuous Observability Across Azure Cloud, On Prem and Hybrid Platforms Your Dev and Ops teams now have a single pane-of-glass for real-time incident detection across your Azure, on-premises and other cloud infrastructure platforms. Get actionable insights in real-time and automatically [...] The post Moogsof...

Moogsoft
Moogsoft
Blog Post
  • What is a NOC? A NOC is a Network Operations Center (or Operations Center). In many enterprises, especially the larger ones, the NOC is the central location where incidents are managed. This is where issues are first identified, this is where notification will be sent out for people to join the investigation, and [...] The post Beyond the Network Operations Center appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • Get early warning and full visibility into service-impacting issues before they strike Continuous Observability Across AWS Cloud, On Premises, and Hybrid Platforms Your Dev and Ops teams now have a single pane-of-glass solution for real-time incident detection across your AWS Cloud, on-premises and hybrid infrastructure platforms. Get actionable insights in real time, [...] The post Moogsoft AIOp...

Moogsoft
Moogsoft
Blog Post
  • Here at Moogsoft, we’re getting ready to head off to the first big event of 2018, Cisco Live Europe — no longer in Berlin this year, having moved to Barcelona. This is always a good show for enterprise IT. Given how central Cisco is to modern business, Cisco Live is far from being just [...] The post Cisco Live 2018 In Barcelona: All About Unified IT appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • The idea of IT that many people carry around in their minds is distorted in many ways, but one aspect is particularly interesting: Whenever anything especially technical is happening, it is probably happening in a text-only command line interface. This is true even in a world of improbable computer interfaces as envisioned by Hollywood. [...] The post ITOps On The Move: Go Mobile with AIOps appear...

Moogsoft
Moogsoft
Blog Post
  • It’s a new year, the change freeze has thawed (although you really shouldn’t be doing a change freeze anyway), and it’s time to get back to work. Well, first everyone had to ask for their passwords to be reset, but once that was dealt with, it was time to get back to work. We [...] The post Thanks to AI and ML, the Future is Now appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • So, it is the season to be jolly, and for those of us on the nice list, we have already sent off our notes to Santa and we wait in quiet expectation of reindeer hooves on the roof. Every season has its hot toy (I am reliably informed it is ‘Fidget Cubes’ this year), [...] The post Five Signs it’s Time to Change Up Your IT Service Assurance System appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • Have you ever been forced to call a contact center to track a parcel you were waiting for, and been annoyed when you needed to provide the same information over and over during the call? This happened to me recently. I got quite excited to deal with the fancy automatic speech recognition system. It [...] The post Deloitte and Moogsoft: Intelligent Transformation appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • At Moogsoft, things move pretty quickly. Our whole mission is about enabling our customers to move fast and keep up with the demands placed on IT Operations by an increasingly dynamic IT environment and the ever-higher rate of change required by the business. This means putting out a release every couple of weeks on [...] The post What’s New in Moogsoft AIOps 6.3.0? appeared first on Moogsoft.

Moogsoft
Moogsoft
Blog Post
  • The last few weeks of the year are a hectic time, but in IT Operations, things should in theory be nice and quiet. This is because many businesses impose some form of change freeze across all production systems during the period from Thanksgiving until the New Year. In theory, all changes are postponed until [...] The post Why IT Operations Shouldn’t Implement Change Freezes During the Holidays ap...

Moogsoft
Moogsoft
Blog Post
  • A Buyers Guide for Investing in Innovation This bundle from leading industry analyst firm EMA, available exclusively through Moogsoft, contains the EMA report on Moogsoft AIOps, and an interview with the CTO of a global human capital management company that rolled out Moogsoft AIOps with stellar results. The report, Leaders in Advanced Analytics: [...] The post EMA Report: Leaders in Advanced Ana...

Moogsoft
Moogsoft
Blog Post
  • Learn to Identify Your Organization's Challenges, and Evaluate AIOps Vendors to Find the Best Fit. As AIOps — artificial intelligence for IT operations — gains traction in enterprise business IT, early adopters are facing an increasing numbers of vendors claiming to offer AI and machine-learning-driven solutions. Before evaluating vendors, however, it’s important that you [...] The post Moogsoft 2...

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