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Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there's no getting around it—Holiday is going to happen every year whether you're ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season's over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what's working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Read about how DSW and Marine Depot are poised to win at Holiday 2017, and all year long, by creating excellent post-purchase experiences for their customers.
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there's no getting around it—Holiday is going to happen every year whether you're ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season's over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what's working b
  • Old: Holiday—amirite? For retailers, this most wonderful time of the year is also often the most stressful. The pressure is on, the hours are long, and the customers can be hard to please. But there’s no getting around it—Holiday is going to happen every year whether you’re ready for it or not. Luckily, there are ways to get ahead of Holiday and make it out on top. By focusing on the post-purchase experience, for example, you can discover plenty of places to make improvements in order to earn loyalty and keep your customers coming back long after the season’s over. Marine Depot makes the most out of package tracking. One way to do this is by enticing customers with an on-brand, beautiful tracking experience—featuring your marketing content—that has the potential to bring people right back to your website. Online aquarium superstore Marine Depot is a pro at this, taking the practice even further by consistently testing how various marketing assets perform. The team sees what’s working b
Narvar
Narvar
Page Metadata Update

New page title detected.

  • New: Key data from "Pathways to Loyalty and Post-Purchase Success," which studies how retailers are approaching customer experience after a consumer places an order.
  • Old: Key data from “Pathways to Loyalty and Post-Purchase Success,” which studies how retailers are approaching customer experience after a consumer places an order.
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Page Metadata Update
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Page Metadata Update

New page title detected.

  • New: Read about how disciplined design helps us navigate different considerations and create digital push communications that don't cause the user to close the door.
  • Old: Read about how disciplined design helps us navigate different considerations and create digital push communications that don’t cause the user to close the door.
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Page Metadata Update

New page title detected.

  • New: Here are 10 design principles to evaluate whether you've made the most of the "conversational commerce" opportunity, or missed the mark with a robotic bot.
  • Old: Here are 10 design principles to evaluate whether you’ve made the most of the “conversational commerce” opportunity, or missed the mark with a robotic bot.
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Page Metadata Update
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Page Metadata Update

New page title detected.

  • New: Millennials spend money on experiences over objects. With the rise in sharing and resale markets, it's clear that singular use is no longer critical to consumers.
  • Old: Millennials spend money on experiences over objects. With the rise in sharing and resale markets, it’s clear that singular use is no longer critical to consumers.
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Page Metadata Update

New page title detected.

  • New: How did shopping become so hard? It's time to evaluate this complicated landscape we've wrought and simplify the process. To make the experience effortless.
  • Old: How did shopping become so hard? It’s time to evaluate this complicated landscape we’ve wrought and simplify the process. To make the experience effortless.
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Page Metadata Update

New page title detected.

  • New: What makes a good Holiday post-purchase experience? We walk you through the steps you can take to make customers happy after they've purchased all their gifts.
  • Old: Right now, we’re all focused on how prepping for Holiday is stressful for retailers—but it’s important to remember that the season can also be pretty darn stressful for consumers, too. Seasonal gift-giving can make or break a shopper’s relationship with a brand, which means Holiday is the perfect time for retailers to audit the experiences they offer and determine how they can increase their customer satisfaction (CSAT) ratings. Since the post-purchase experience drives three of the top five factors in CSAT for online shopping—delivery, package condition, and customer service—retailers who want to win at Holiday need to be able to win customers over after their purchases have already been made. Let’s take a minute to consider today’s consumers: Last year, consumers were 28% less likely to choose in-store pickup as their fulfillment method during Holiday. 60% of online shoppers are more likely to choose a retailer that can tell them the exact date a package will arrive. 82% of
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Page Metadata Update
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Landing Page

New mobile optimized landing page detected

 
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Landing Page

New mobile optimized landing page detected

 

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