OnSIP
OnSIP
Blog Post
  • When’s the last time you cleared out your voicemail box? Do you find that you have to listen to the same message several times just to write down a name or phone number? With a voicemail transcription service, you'll no longer have to deal with these issues.

OnSIP
OnSIP
Blog Post
  • Whether you are a receptionist, sales person, or support agent, being able to transfer a call from one employee to another is a key part of operating the phone lines. To help streamline this process for our customers, we recently added the ability to make an attended transfer in the OnSIP app.

OnSIP
OnSIP
Blog Post
  • While there are many ways for businesses to connect with customers and prospects, phone calls remain a primary method of communication. But with the rise of remote working and telecommuting, today's sales reps—and employees in general—can't be tied down to a physical phone in one location. In order to be productive, they need flexibility.

OnSIP
OnSIP
Blog Post
  • You're relocating your business. Many companies seize the opportunity of a move to shrink their server rooms; replacing, say, eight dedicated server machines with two servers and eight virtual machines. Or they migrate applications altogether, outsourcing to SaaS providers in the cloud.

OnSIP
OnSIP
Blog Post
  • We recently reviewed the Polycom Soundstation IP 7000, a conference phone that was first introduced in 2008. Despite being on the market for nearly a decade, this phone has been a trusted device here in our New York office. In our phone review, we take a look at the design, features, and sound quality of the device.

OnSIP
OnSIP
Blog Post
  • If you work in a pharmacy, insurance company, hospital, or any kind of healthcare practice, you know about HIPAA. The Health Insurance Portability and Accountability Act of 1996 obligates all healthcare providers or payers to safeguard the privacy and integrity of the personal health information, or PHI, of patients. You also know that it's about much more than securing digital data fi...

OnSIP
OnSIP
Blog Post
  • We recently reviewed Linphone 4.1.1 for Linux, an open source softphone developed by Belledonne Communications. We enjoyed the clean interface and simple conferencing functions, as well as the voice and video call quality.

OnSIP
OnSIP
Blog Post
  • When Nicholas Hamner of Franklin Retirement Solutions needed to replace his company’s aging phone system, he turned to cloud VoIP. As the Director of Marketing/Operations, he knew that a hosted phone system would provide his business with many benefits: lower costs, flexibility to add and remove phone features as needed, and remote working capabilities. After conducting extensive rese...

OnSIP
OnSIP
Blog Post
  • We recently released version 0.8.0 of SIP.js, which allows codec renegotiation to occur during WebRTC calls. This enables several new features, including music on hold and the ability to add video to an ongoing audio call. With this update, SIP.js is also now supported by all major browsers.

OnSIP
OnSIP
Blog Post
  • OnSIP was proud to be a Platinum Sponsor of The 2017 Carriers Ball, hosted by Chorus Communications, one of the nation's leading master agencies. The Ball was held at the renowned Maggie Mae's bar and music venue in Austin, Texas, during the Channels Partners Evolution event, which a few members of the OnSIP Team attended.

OnSIP
OnSIP
Blog Post
  • Think back to the last long phone call you were on...not exactly a pleasant memory, right? You know that feeling of your arm and ear going numb from holding the phone up to your head for hours! If you don't have one already, a phone headset is a great solution to that problem. Ideal for sales reps, customer support agents, receptionists, and others who spend much of their days on the ...

OnSIP
OnSIP
Blog Post
  • We recently evaluated the new CyberData SIP Paging Server with Bell Scheduler. This is a bit different from our typical phone reviews, as it is not an endpoint, but a system for sending pages to other SIP devices, including bells, intercoms, and phones. It's designed for schools, warehouses, and other locations where pages and intercom messages are frequently dispatched.

OnSIP
OnSIP
Blog Post
  • With all the recent weather calamities, talk and speculation about disaster recovery has re-entered the public consciousness. In addition to well known groups such as FEMA, the Red Cross, and United Way, there are also many non-profit organizations who are working hard to ensure that residents in Houston and other disaster-stricken areas receive the support they need. Recently, OnSIP p...

OnSIP
OnSIP
Blog Post
  • We recently reviewed Zoiper 3 for Windows, a softphone client for PCs that offers both free and paid versions. We were impressed by the low resource consumption of the app during voice and video calls, as well as the support for faxing. Here's an excerpt from the review:

OnSIP
OnSIP
Blog Post
  • A business can fail its customers in a number of ways. It can struggle to meet their needs, appear unprofessional, or communicate poorly. The list goes on. But there's something all the experts, and anybody with any business sense, agree upon.

OnSIP
OnSIP
Blog Post
  • Our thoughts are with the people of Texas as they experience a historic tropical storm. We hope that everyone stays safe! News of Hurricane Harvey brings to mind the devastation caused by Hurricane Katrina and Superstorm Sandy. Several team members were in NYC when Sandy hit and witnessed firsthand the damage it caused to the city, so we're sending our best wishes to those in the affec...

OnSIP
OnSIP
Blog Post
  • Desktop softphone applications are becoming more ubiquitous in the workplace, not just as third party solutions, but also as integrated first party apps from VoIP providers. Desktop softphones offer several advantages for customers, including decreased costs from licensing fees, easier contact importation, and seamless integration with localized features.

OnSIP
OnSIP
Blog Post
  • We're happy to announce our latest phone review! Jitsi Desktop for Mac is a free open source softphone with full scale functionality, including HD voice and video calls. We last reviewed Jitsi for Mac in 2011. We wanted to see if the softphone could still hold its own with big players like Bria. From the review:

OnSIP
OnSIP
Blog Post
  • These days, developers working with real-time web-based communications have more resources than ever before. But what tools are best for analyzing the performance of WebRTC apps? We recently integrated with callstats.io, a cloud-based monitoring and management service for WebRTC so that developers using SIP.js can monitor and analyze key metrics and errors on their calls.

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