PayLease
PayLease
Blog Post
  • If you have a resident utility billing program in place, you already understand the benefits of recouping your utility expenses by billing back to your residents. You already know the difference between RUBS (Ratio Utility Billing Systems – allocating charges based on a mathematical formula) and submetering. You already know that the regulatory environment is complex. So why would you change billi...

PayLease
PayLease
Blog Post
  • Having a positive credit history and a high credit score has many benefits. These can include loans with lower interest rates, higher chances of getting approved for a car or home loan, and an easier time in getting rental housing. But how does someone build and improve their score without taking on new loans and credit? One path is to pay rent on time. Credit bureaus will include rent payment inf...

PayLease
PayLease
Blog Post
  • The word “excited” does not even begin to describe how we feel about the fact that the NAA Education Conference is happening in San Diego this year! Welcome to our home turf, people! Please don’t spend your entire trip networking with the movers and shakers of the multifamily industry; remember to get out there and explore America’s Finest City. It’s our nation’s “finest” for countless reasons, so...

PayLease
PayLease
Blog Post
  • Isn’t life just better when things balance?  When you have the right ratio of milk and cereal; when you have just enough chips to finish off the guacamole; when your phone battery holds just long enough to get you home.  Balance is a good thing. And it is a really good thing when you are reconciling rent payments into your property management software.  Let’s examine several critical points of bal...

PayLease
PayLease
Blog Post
  • PayLease today announced that Michael Foote has been hired as the Company’s Senior Director of Legal and Compliance. Foote is one of the top experts in utility billing compliance, and his lobbying and advocacy efforts have helped shape its regulatory landscape. PayLease clients will be able to leverage Foote’s in-depth knowledge of maximizing utility expense recovery while staying in compliance wi...

PayLease
PayLease
Blog Post
  • PayLease today announced that its Resident Experience Team was named a finalist in the Stevie Awards for Sales and Customer Service, placing Bronze in the Contact Center of the Year category. The Stevie Awards for Sales and Customer Service recognize companies and across the globe who have made outstanding achievements within their sales and customer service departments. PayLease’s Resident Experi...

PayLease
PayLease
Blog Post
  • PayLease today announced that Bill Nunan will become the Company’s Chief Executive Officer effective March 1st. Dave Dutch, PayLease’s CEO since 2011, will transition to Executive Chairman of the PayLease Board of Directors, and will continue to help guide the Company’s strategic initiatives. Nunan, who has been PayLease’s President and Chief Operating Officer since June 2017, has an extensive tra...

PayLease
PayLease
Blog Post
  • As you may or may not already know, PayLease offers so much more than just online payments! In addition to payments, billing, and utility expense management, we also provide a full-service submetering program run by an awesome group of highly qualified individuals with years of industry experience. To better understand how our submetering program works, we’ll introduce you to the team, and examine...

PayLease
PayLease
Blog Post
  • “Employees make hundreds of decisions on their own every day, and culture is our guide. Culture tells us what to do when the CEO isn’t in the room, which is of course most of the time.” – Frances Frei and Anne Morriss at Harvard Business Review What is company culture, and why is it such a hot topic? Company culture is more than just ping pong tables in the break room and kombucha on tap, it is a ...

PayLease
PayLease
Blog Post
  • I’m embarrassed to admit how many plates of food I consumed the last time I dined at a buffet. It’s always the deserts that lure me in. Chocolate tortes, soft serve ice cream, cake… I will sample all.the.things. If it looks remotely sweet, it goes on my plate. If I try it and it doesn’t appeal to my sweet tooth, no big deal. After all, I’m not paying per item and I gotta get my money’s worth, righ...

PayLease
PayLease
Blog Post
  • #1 Growth Over the past couple of years, we have welcomed almost 150 talented individuals to our team. Although they may be new to the PayLease family, the knowledge they bring from previous experiences is invaluable to our growth as a company. Even with all of these new faces, PayLease has managed to continue to promote from within, giving those who know our product backwards and forwards the opp...

PayLease
PayLease
Blog Post
  • October is recognized nationally as Breast Cancer Awareness Month. Unfortunately, most Americans are already aware of this because they have a mother, sister, aunt or friend who has been diagnosed with breast cancer, or they themselves may even have a personal experience with this terrible chronic disease. It is the second leading cause of death among women, taking the lives of 500,000 women last ...

PayLease
PayLease
Blog Post
  • Have you ever encountered someone who takes the teamwork idea too far?  Someone who hides behind their team? Or takes credit for team successes but bails out when the team stumbles?  We have no space for such people at PayLease. We love teamwork, don’t get us wrong, but we know that personal accountability matters as well. The four words that make up the “I” in Win all exemplify how accountability...

PayLease
PayLease
Blog Post
  • Teamwork. Some companies throw that word around and hang up motivational posters in the office and do ‘trust exercises.’ Here at PayLease, teamwork is something we actually live. We actively and intentionally partner with our employees, our clients and our partners. (Can you partner with a partner?  We think so.) And the four words that support our second core value – Power of We – get to the hear...

PayLease
PayLease
Blog Post
  • We decided to dig into our values here on the PayLease blog, so we’re kicking off a series, with one post dedicated to each value. The first value we’ll look at is The Spirit of Yes. What does The Spirit of Yes mean in our day-to-day life?  It means that we want to be solution-seekers, break the mold, do what hasn’t been done and have a great time trying to figure it out.  Each one of the four wor...

PayLease
PayLease
Blog Post
  • PayLease today announced that it was named to the San Diego Business Journal’s 100 Best Places to Work list for the fifth consecutive year. PayLease ranked #27 in the medium-sized companies category, which is defined as organizations with 50-249 US employees. PayLease was recognized for its fun workplace culture, a low employee turnover, and office perks. To be considered for the Best Places to Wo...

PayLease
PayLease
Blog Post
  • We talk a lot about the workplace culture at PayLease. But we’ve never opened up about what’s at the core of our culture, and that’s our values. Truthfully, we couldn’t have articulated what PayLease’s core values were until a year ago, when we finally made them official. We’ve always had a general idea of what they were, but succinctly defining them was not an easy (or fast) task.  In the end, we...

PayLease
PayLease
Blog Post
  • In the property management industry, there is a technology to solve almost every problem.  From paying rent online to managing packages, the industry is bursting with solutions that tackle all the tedious aspects of being a property manager. But first, you have to find the vendor that’s right for your company, and that can be a tough task. The best way to whittle down your choice of vendors is to ...

PayLease
PayLease
Blog Post
  • It’s difficult to imagine a time when women did not have the right to own property, were not encouraged to obtain a real education or pursue a professional career, and were arrested for simply attempting to vote. Our country has come a long way since the 1800’s, and that is something to be celebrated! Specifically, we celebrate the adoption of the 19th Amendment into the United States’ Constitutio...

PayLease
PayLease
Blog Post
  • Once you see the light and begin processing payments with an online payment provider, you start to realize that receiving less physical checks and money orders means less manual work for you and your staff. You wonder how you can get more tenants or homeowners to start making payments online. Maybe you strive to be as efficient as Rainey Realty who collects 100% of their resident payments online, ...

PayLease
PayLease
Blog Post
  • PayLease is known to host an array of rowdy events throughout the year. Our young and vibrant mix of personalities can turn a simple golf tournament for charity into a loud and boisterous costume contest/dance party. This team can honestly make anything fun; i.e. our day at the horse races, the company Padres game, our March Madness happy hour, the epic boat cruise holiday party, etc. However, the...

PayLease
PayLease
Blog Post
  • Heads up, property managers. A hoax circulating on the internet could potentially impact on-time rent payments this month. We’ve caught wind of some popular YouTube videos promising viewers they can pay their bills online using “secret” bank account and routing numbers. The videos allege that using a code on the back of your social security card in place of a bank account number, and a routing num...

PayLease
PayLease
Blog Post
  • You invest in your property’s common areas, you update the pool, the gym, the exterior paint color, so why are you still accepting checks? Why are you upgrading everything except for the way you process payments? If you want to be competitive in the industry today, you need to modernize your payment processing. Don’t get stuck in the past! The fastest growing companies are pushing aside traditiona...

PayLease
PayLease
Blog Post
  • PayLease, a leading payments and billing provider for the property management and HOA industry, today announced that Vista Equity Partners (“Vista”), a leading technology investment firm, has acquired a majority stake in the Company. Vista’s investment will further support PayLease’s accelerated organic growth, including potential future acquisitions.  Existing investor, Francisco Partners, as wel...

PayLease
PayLease
Blog Post
  • PayLease today announced it will begin accepting Masterpass to further broaden the options offered for online rent and HOA payments. Masterpass is a digital payment service from Mastercard that stores all payment information, including card details from both Mastercard and other payment networks, shipping information, and payment preferences in one convenient, secure place. Masterpass makes paymen...

PayLease
PayLease
Blog Post
  • Today is the day to raise your flag, and fly it with pride! Two hundred and forty years ago, our country adopted the flag of the United States of America. So every year on June 14th, we celebrate Flag Day! Since 1777, the design of the American flag has been modified 26 times, until the 50-star flag that we know and love today was ordered by President Eisenhower on August 21, 1959. Flags are power...

PayLease
PayLease
Blog Post
  • Do you include utilities in your rent? Whether you do or you don’t, the million dollar question is why? Why not include it? The answer is rent growth. To elaborate, operators are realizing that with rapid rent growth comes a growth in supply. However, coupled with stagnant wage growth, there is a hesitancy these days as operators are starting to wonder if the good times are coming to an end. If th...

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